Solution Guide for Business Continuity & Disaster Recovery by F5 Networks. IT managers today must be ready for the unexpected, especially in consideration of new industry & government rules concerning data protection & disaster recovery. It is only more... >> Discover more offerings from F5 Networks.
		newScale Solutions Overview - newScale FrontOffice Suite™ by newScale. The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service more... >> Discover more offerings from newScale.
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. (WHITE PAPER) READ ABSTRACT |

Disk-Based Backup and Recovery: Making Sense of Your Options by Datalink/NetApp August 2008 - (Free Research) This white paper details four enhanced disk-based backup architectures and provides guidance on how to determine whether or not those architectures would be an overall fit within your IT infrastructure. Download this white paper to learn more. (WHITE PAPER) READ ABSTRACT |

IT Automation: Moving IT from Panic Mode to Managed Mode by Kaseya April 2008 - (Free Research) IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today. (WHITE PAPER) READ ABSTRACT |

Optimizing Business Outcomes for Retail by Hewlett-Packard Company March 2008 - (Free Research) In the fierce retail marketplace, technology powers the business and differentiates the consumer experience. Read this white paper to learn about an enterprise class data warehouse that enables businesses to capitalize on their information at significantly lower cost. (WHITE PAPER) READ ABSTRACT |

Best Practices: Using Advanced Backup to Disk to Maximize Performance by Hewlett-Packard Company April 2008 - (Free Research) This white paper highlights an advanced backup solution that can help any organization get their data protection priorities in check. Read this white paper to learn more about this solution, how to use it without any pitfalls and the benefits it delivers.. (WHITE PAPER) READ ABSTRACT |

Best of Breed Data Protection Solution for IBM iSeries by EVault Inc., a Seagate Company March 2008 - (Free Research) IBM iSeries administrators need a reliable solution that protects their critical data without any disruptions. This white paper highlights one such solution. Read this white paper for a brief outline on this solution - from its features to its bene… (WHITE PAPER) READ ABSTRACT |

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) READ ABSTRACT |

Professional Services White Paper: Growth Strategies in Uncertain Times by Microsoft Dynamics. June 2008 - (Free Research) In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships. (WHITE PAPER)

Master Data Management: A White Paper by Bloor Research by Pitney Bowes Group 1 Software May 2008 - (Free Research) This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy. (WHITE PAPER) READ ABSTRACT |

Timely, Trusted Data Unlocks the Door to Governance, Risk, and Compliance by Informatica Corp. June 2008 - (Free Research) This white paper will help you to understand how to reduce the cost of producing timely and trusted data for Governance, Risk and Compliance while improving business efficiency. (WHITE PAPER) READ ABSTRACT |

Become a Zenith Partner - Partner Program Comparison Chart by Zenith Infotech August 2008 - (Free Research) Read this white paper to learn about one company's partner program and the benefits that can be received. (WHITE PAPER) READ ABSTRACT |

The Data Quality Imperative in Governance, Risk, and Compliance (GRC) by Informatica Corp. July 2008 - (Free Research) This white paper helps us to understand how to satisfy regulatory data audit and documentation requirements, minimize IT project risk, and reduce the cost of producing timely and trusted data for GRC. (WHITE PAPER) READ ABSTRACT |

Improve Your Business through Best Practice IT Management by Kaseya April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. (WHITE PAPER) READ ABSTRACT |

Network Behavior Analysis: How Well Does It Really Work? by Sourcefire March 2008 - (Free Research) What distinguishes one Network Behavior Analysis (NBA) product from another? How important is NBA to your network security strategy? This paper helps answer these questions and eliminates potential confusion by clearly establishing what NBA ent... (WHITE PAPER) READ ABSTRACT |

Enterprise Threat Management (ETM) - Work Smarter, Not Harder by Sourcefire March 2008 - (Free Research) Learn about a new approach to security called Enterprise Threat Management (ETM) and find out how it can help your company stop attacks that are underway, aid discovery and recovery after an attack and much more. (WHITE PAPER) READ ABSTRACT |

Keeping the Right People: Making the Right Decisions When It Counts by Vurv Technology May 2008 - (Free Research) The purpose of this Executive White Paper is to help you avoid the pitfalls inherent in by any reduction in (work)force (RIF). It also details a solution that can assist companies in collecting employee data efficiently and keeping that private information secure. (WHITE PAPER) READ ABSTRACT |

Four Types of Configurators: Which One Is Right for Your Business? by Configure One. June 2008 - (Free Research) This white paper highlights the functionality that companies are looking for in a configurator today, and examines the scope of the four categories of configurators and also provides some of the key questions you should ask potential software vendors. (WHITE PAPER) READ ABSTRACT |

Accelerating BSM Adoption by Netuitive, Inc. May 2008 - (Free Research) Netuitive’s solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools. (WHITE PAPER) READ ABSTRACT |

Taking the Guesswork out of ITIL by Netuitive, Inc. May 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services. (WHITE PAPER) READ ABSTRACT |

e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc. March 2008 - (Free Research) This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. (WHITE PAPER) READ ABSTRACT |

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. March 2008 - (Free Research) In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's Content Manager OnDemand as a candidate solution. (WHITE PAPER)

Data Protection and Recovery - The Why, The How, and Who To Go To by Iron Mountain Digital March 2008 - (Free Research) An effective data protection and recovery strategy not only restores data that has been destroyed, or misplaced but also prevents it from falling into the wrong hands. Read this white paper to learn tips for implementing a stable data protection plan (WHITE PAPER) READ ABSTRACT |

ExaGrid Helps Backups Flow Smoothly at Rancho California Water District by ExaGrid Systems, Inc. April 2008 - (Free Research) This white paper provides a case study on how one water district was able to improve their backup operations with disk-based backup solutions. Read this white paper to learn more about these solutions and the benefits they deliver. (WHITE PAPER) READ ABSTRACT |

The Cybercrime Arms Race by Kaspersky Lab February 2008 - (Free Research) Read this white paper and find out how cybercrimes have become so pervasive and how these sophisticated attacks work. Discover today's cybercrime techniques and how to recognize them. (WHITE PAPER) READ ABSTRACT |

Building the Information Infrastructure for a Global Enterprise -- How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation. May 2008 - (Free Research) Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain. (WHITE PAPER) READ ABSTRACT |

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