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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

The ROI of Data Governance: Seven Ways Your Data Governance Program Can Help You Save Money by DataFlux Corporation July 24, 2009 - (Free Research) The following paper outlines seven ways that data governance programs can help manage costs and presents a mechanism for quantifying the return on investment (ROI) for these contributions.  (WHITE PAPER) READ ABSTRACT |

Customer Experience IQ Report by Vovici October 20, 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.  (WHITE PAPER) READ ABSTRACT |

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives by Vovici October 20, 2009 - (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.  (WHITE PAPER) READ ABSTRACT |

Accelerated Process Development and Execution in Large IP Service and Network Migration Programs by Alcatel-Lucent March 26, 2009 - (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.  (WHITE PAPER) READ ABSTRACT |

Information Connect: Program Management in the Public Interest - Primavera Enterprise Project Portfolio Management Solutions by Oracle Corporation October 08, 2009 - (Free Research) Oracle's Primavera enterprise project portfolio management solutions help organizations effectively and efficiently invest their funds for the good of the public.  (WHITE PAPER) READ ABSTRACT |

Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program by Dell, Inc. and Intel May 01, 2009 - (Free Research) Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.  (CASE STUDY) READ ABSTRACT |

Tame the Beast: Reduce the Complexity of IT Risk and Compliance by OpenPages, Inc. December 09, 2009 - (Free Research) Join us for a discussion with Tommy Thompson, IT Security and Compliance Coordinator at Williams Company and Bob Shapiro, Principal Business Analyst at OpenPages, in which we will uncover strategies for implementing a more effective IT risk and compliance management program.  (WEBCAST) READ ABSTRACT |

Scraping, Denial of Service, and Brute Force Attacks! Oh My!: Identifying And Controlling Automated Clients by Breach Security July 06, 2009 - (Free Research) The purpose of this whitepaper is to outline how Breach Security products can help to not only identify automated clients accessing your site, but to also take appropriate countermeasures to enforce a desired rate-limit threshold.  (WHITE PAPER) READ ABSTRACT |

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program September 23, 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.  (CASE STUDY) READ ABSTRACT |

Giving Service Companies a Fast Start by SAP AG March 10, 2009 - (Free Research) Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.  (WHITE PAPER) READ ABSTRACT |

Project Management Office Best Practices, A step-by-step plan to build and improve your PMO by Oracle Corporation April 01, 2009 - (Free Research) The best-performing project management offices reduce business risk, optimize resources and contribute to business growth through a portfolio management office, according to Gartner. Read this informative paper from Oracle and take your first step to establishing a PMO or maturing your already established PMO.  (WHITE PAPER) READ ABSTRACT |

Say Yes to Virtualization: Server Virtualization Helps Businesses Achieve Considerable Reductions in Total Cost of Ownership (TCO) by CDW Corporation September 09, 2009 - (Free Research) Virtualized servers are yielding dramatic cost savings through consolidation of physical resources, reductions in power and cooling requirements, and slashed operational expenses. It’s delivering a magnitude of benefits that many businesses find virtually amazing. Read this whitepaper to learn more about the benefits of server virtualization.  (WHITE PAPER) READ ABSTRACT |

Strong data security to protect critical assets: A focus on security yields compliance for free by Thales August 13, 2008 - (Free Research) This paper offers thought leadership to help you address challenges surrounding information security and compliance issues. It will also introduce you to the value and importance of a hardware security module as a key part of any successful information security program.  (WHITE PAPER) READ ABSTRACT |

Making Enterprise Architecture Work by Infosys Technologies Limited September 01, 2005 - (Free Research) A robust governance framework is imperative for effective Enterprise Architecture (EA). Our framework helps you assess performance and chart a continuous improvement course that deepens the impact of your EA program.  (WHITE PAPER) READ ABSTRACT |

Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters March 12, 2009 - (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.  (WEBCAST) READ ABSTRACT |

Risk Management: Protect and Maximize Stakeholder Value by Oracle Corporation February 18, 2009 - (Free Research) All companies must take risks to survive, and the most successful companies are those that actively integrate risk management into their decision-making processes. This white paper explains how a risk management program can help identify opportunities for value creation while also protecting against potential threats.  (WHITE PAPER) READ ABSTRACT |

Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft June 01, 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.  (CASE STUDY) READ ABSTRACT |

Advanced Compression with Oracle Database 11g Release 2 by Oracle Corporation September 01, 2009 - (Free Research) Read this white paper to learn more about how Oracle Advanced Compression can help you reduce the disk space and costs of managing large data volumes.  (WHITE PAPER) READ ABSTRACT |

Massachusetts Privacy Law: The Language, the Impact, and Recommendations for Proving Compliance by Tripwire, Inc. October 05, 2009 - (Free Research) Register for this webcast, and then tune in to learn how to get started preparing for this Massachusetts law that may well be indicative of a legislative trend in other states.  (WEBCAST) READ ABSTRACT |

KnowledgeStorm Advertising Overview: Build Brand Awareness among Technology Buyers by KnowledgeStorm, Inc (E-mail this company) June 05, 2007 - (Free Research) If you're looking to build awareness and consideration of your brand among technology buyers that rely on KnowledgeStorm, our advertising solutions will help you reach your target audience.  (ANALYST REPORT) READ ABSTRACT |

E-Book: Protecting Against Web Threats by SearchSecurity.com December 10, 2009 - (Free Research) Some organizations have security controls in place for web threats, but few organizations have comprehensive web security programs. In this e-book, we give you best practices for securing Web 2.0, tips for reducing web application vulnerabilities, and strategies for developing, implementing, and enforcing tight Social Networking policies.  (EBOOK) READ ABSTRACT |

Symantec Report on Rogue Security Software: July 08 – June 09 by Symantec Corporation October 01, 2009 - (Free Research) The Symantec Report on Rogue Security Software is an in-depth analysis of rogue security software programs. Read this report to learn the specifics about security software scams.  (WHITE PAPER) READ ABSTRACT |

Managing Performance Through the Web Application Delivery Chain - IDC by Gomez October 05, 2009 - (Free Research) In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications.  (WHITE PAPER) READ ABSTRACT |

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