The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Managing Video Networks in a Metro Environment by Alcatel Lucent April 2008 - (Free Research) Next generation networks are a key enabler of an effective end-to-end security solution. Preventing disruptive elements is both a public duty and a key business requirement to entice passengers and generate the associated revenues. (WHITE PAPER) READ ABSTRACT |

PODCAST: Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc. August 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing. (PODCAST) READ ABSTRACT |

The Business Case for Outsourcing Software Testing to a Separate Vendor by Logigear Corporation. August 2008 - (Free Research) This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing. (WHITE PAPER) READ ABSTRACT |

Enable Project-Centric Manufacturing with Business Software by IFS July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) READ ABSTRACT |

Modernize and Manage Your SAP environment by Hewlett-Packard Company July 2008 - (Free Research) Modernizing an SAP environment results in faster return on SAP investments while lowering costs, reducing complexity, and minimizing risk. (WHITE PAPER) READ ABSTRACT |

Offshoring and security – The CIO's agenda by ProSource Development August 2008 - (Free Research) This webcast explores the latest trends in evaluating offshore security processes and policies at large organizations. It also discusses strategies for implementing and/or updating offshore outsourcing. (WEBCAST) READ ABSTRACT |

Are you ready for outsourced systems management? by OnForce, Inc. July 2008 - (Free Research) In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers. (WEBCAST) READ ABSTRACT |

IT Infrastructure Library (ITIL) version 3 -- Driving business growth through IT by Accenture. June 2008 - (Free Research) Over the last few decades ITIL has established itself as the leading framework for effectively managing IT infrastructures and technology-related services cost-efficiently and reliably. (WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing Software Testing to Vietnam by Logigear Corporation. August 2008 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries including a US software testing firm with a facility in Vietnam. (WHITE PAPER) READ ABSTRACT |

Supply Chain Collaboration: The Key to Success in a Global Economy by SAP America, Inc. August 2008 - (Free Research) Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks. (WHITE PAPER) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. (WHITE PAPER) READ ABSTRACT |

Outsourcing Your Business Community Management by Inovis USA, Inc September 2008 - (Free Research) This white paper will examine the supply-chain problems now confronting manufacturers, the benefits of managing supply-chain performance more effectively and the risks presented by some efforts to achieve those benefits. (WHITE PAPER) READ ABSTRACT |

The Truth About Outsourcing Help Desk by ABS Associates Inc. February 2008 - (Free Research) There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let’s take a closer look at ten common myths about help desk outsourcing, as well as the truths behind them. (WHITE PAPER) READ ABSTRACT |

Mitigating Supply Chain Risk Using Collaborative Technology by Infinity QS April 2008 - (Free Research) This whitepaper addresses the trends surrounding Supply Chain Risk Management (SCRM) and the strategies that manufacturers are using to mitigate risk from their supply network. It contains a case study about how one manufacturer is viewing real-tim… (WHITE PAPER) READ ABSTRACT |

Resource Center: Outsourcing and Optimizing Your Business by Cisco Systems, Inc February 2008 - (Free Research) Discover 10 ways that technology can help optimize and make your business more efficient with access to BizWiseTV's interactive Outsourcing Resource Center. (DEMO) READ ABSTRACT |

Help Desk Warning Signs: Is it Time to Consider Outsourcing? by ABS Associates Inc. July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the signs that signify when it might be time to consider an outsourced support solution. (WHITE PAPER) READ ABSTRACT |

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. (WHITE PAPER) READ ABSTRACT |

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm February 2008 - (Free Research) This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology. (WHITE PAPER) READ ABSTRACT |

Network Management and Applications Performance Services by Alcatel Lucent August 2008 - (Free Research) This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services. (WHITE PAPER) READ ABSTRACT |

Application Development Outsourcing: Best Practices for An Emerging Market by TechExcel, Inc. (E-mail this company) April 2007 - (Free Research) Explore the challenges and opportunities of this rapidly-growing market with Forrester Research and TechExcel. (WEBCAST) READ ABSTRACT |

Outsourcing Systems Management by OnForce, Inc. July 2008 - (Free Research) This whitepaper is based on an OnForce/TechTarget webcast entitled “Outsourcing Systems Management.” The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective. (WHITE PAPER) READ ABSTRACT |

Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience by Pitney Bowes Group 1 Software June 2008 - (Free Research) Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers. (VIDEOCAST) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by Logigear Corporation. August 2008 - (Free Research) This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing. (WHITE PAPER) READ ABSTRACT |

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc July 2008 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER)

Superior Outsourcing Services an AdvancedMD Case Study by AdvancedMD February 2008 - (Free Research) SOS would not be able to help clients raise revenues and lower costs without the Web-based solution that AdvancedMD provides. (CASE STUDY) READ ABSTRACT |

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