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Maryland Government Agency Case Study: Growing Beyond the Limits by Dell, Inc. October 01, 2008 - (Free Research) In this case study, you'll learn how a Maryland government agency responds to user needs faster thanks to a server and storage virtualization solution from Dell.  (CASE STUDY) READ ABSTRACT |

Johns Hopkins Bloomberg School of Public Health: Leading Public Health Authority Adopts Security Enhancing Remote Access Solution by Citrix Online - GotoMyPC January 2004 - (Free Research) Johns Hopkins Bloomberg School of Public Health is an international authority on public health and GoToMyPC Corporate provides the school with secure, easy-to-use remote access to the desktop for faculty and staff members working remotely.  (CASE STUDY) READ ABSTRACT |

Compellent Fluid Data Technology: Helping Your Bottom Line and the Environment by Dell, Inc. December 2011 - (Free Research) Dell's Fluid Data technology can help you overcome the challenges created by rapid data growth. With innovative technologies like automated tiered storage, thin provisioning and storage virtualization, Compellent can help you create a greener data center with a positive impact on your bottom line and the environment.  (WHITE PAPER) READ ABSTRACT |

Québec City International Modernizes Airport to Draw More Travelers, With Collaboration From Cisco and HP by Hewlett-Packard Company January 2009 - (Free Research) In January of 2009, Cisco and HP announced Québec City's Jean Lesage International Airport (Aéroport de Québec) has completed the modernization of its airport terminal using solutions from the two companies. This press release details the vital roles these companies played.  (PRESS RELEASE) READ ABSTRACT |

A Framework for 2.0 Adoption in the Enterprise by NewsGator May 2010 - (Free Research) This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout.  (WHITE PAPER) READ ABSTRACT |

How Data Migration Services Can Help You by HP & Intel® September 2012 - (Free Research) Access this white paper to discover how data migration services can help your business maximize ROI while minimizing risk.  (WHITE PAPER) READ ABSTRACT |

Password Self Help – Password Reset for IBM i by Safestone Technologies June 2011 - (Free Research) Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.  (WHITE PAPER) READ ABSTRACT |

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk by BMC Software, Inc. April 2011 - (Free Research) Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS.  (WHITE PAPER) READ ABSTRACT |

Business Analytics: Helping You Put an Informed Foot Forward by SAS Institute Inc. July 2010 - (Free Research) What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.  (WHITE PAPER) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.  (WHITE PAPER) READ ABSTRACT |

Workload-Optimized Systems For Superior Business Value by IBM February 2012 - (Free Research) This brief white paper examines why making the right server choices can help solve many challenges. It contrasts x86 multi-cores with Power Systems and mainframes. Read on to learn how making the right server choices can help an enterprise realize greater ROI while also helping extracting greater business value from the servers that it buys.  (WHITE PAPER) READ ABSTRACT |

IBM Advances Research Through Cloud Computing to Help Solve Real-World Problems by IBM September 2010 - (Free Research) Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.  (VIDEO) READ ABSTRACT |

How can Identity and Access Management Improve IT Security and Reduce Risk to Help Drive my Business? by CA Technologies. September 2010 - (Free Research) IAM builds a foundation for effective security by helping ensure all users have only the appropriate level of access rights to all protected resources, and that those rights are enforced appropriately. Read this executive brief to learn more about taking control of IT operations and information security with Content-Aware IAM.  (WHITE PAPER) READ ABSTRACT |

Automating System i Message and Resource Management by Help/Systems May 2010 - (Free Research) Automated, centralized message control and resource monitoring can help you manage your System i more easily and with fewer staff. This white paper describes some of the tasks you’ll face, some tips to help you get started, and the benefits of automating your system management with Robot/CONSOLE.  (WHITE PAPER) READ ABSTRACT |

Oracle Exadata: Benefits for SAP by Oracle Corporation UK Ltd April 2013 - (Free Research) View this white paper to learn more about the comprehensive features that help easily manage the most demanding transaction processing, business intelligence and content management. It outlines a wide range of options to help extend the database and help grow your business as well as improve your users performance, security and availability.  (WHITE PAPER) READ ABSTRACT |

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel August 2008 - (Free Research) This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.  (WHITE PAPER) READ ABSTRACT |

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Best practices and considerations to ensure help desk management success by SysAid Technologies April 2011 - (Free Research) This e-guide from SearchDataCenter.com explains why it is essential analyze the performance of your service desk to ensure optimal results. Gain expert insight into how to improve IT help desk services with vendor support. And find out how to help staff be more productive by providing them with extra support.  (EGUIDE) READ ABSTRACT |

Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc. June 2009 - (Free Research) IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...  (WHITE PAPER) READ ABSTRACT |

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy by Telelogic, An IBM Company May 2007 - (Free Research) This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services.  (WHITE PAPER) READ ABSTRACT |

Optimizing the Business Value of IT: How IT Investment Portfolio Management Helps Drive High Performance by Accenture June 2008 - (Free Research) Accenture has developed the Investment Portfolio Management Framework, a diagnostic model to help CIOs and top business executives align IT investments with the business needs and improve the management of limited IT resources.  (WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist May 2008 - (Free Research) Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.  (WHITE PAPER) READ ABSTRACT |

Jumpstart Your Windows Vista Migration With Enteo Client Lifecycle Management From FrontRange Solutions by Centennial-Software July 2008 - (Free Research) This whitepaper serves as a guideline for Vista migration projects, highlights the key challenges and cautions and outlines an ideal approach to successfully migrate to Windows Vista.  (WHITE PAPER) READ ABSTRACT |

Helping CRM Serve Its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI by OnDemand Software April 2008 - (Free Research) This white paper briefly highlights CRM's recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.  (WHITE PAPER) READ ABSTRACT |

Accelerating Customer Success: For Nearly Four Decades, We've Helped Customers Get There Faster by SoftwareAG Inc., USA February 2009 - (Free Research) Software AG is a leading independent Business Infrastructure Software provider and their solutions help companies achieve business results and competitive differentiation faster.  (ARTICLE) READ ABSTRACT |

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