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Featured Sponsors
Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research)
In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
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MFT Benefit Calculator by IBM
January 27, 2012 - (Free Research)
The Managed File Transfer benefit calculator shows you how much FTP is really costing you. Answer the questions to generate a customized benefit report that provides insight into areas of potential cost savings, metrics that help make an ROI business case, and examples of how other companies have saved with Managed File Transfer.
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Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research)
Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
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Business Analytics Clients Build a Smarter Planet by IBM
November 18, 2011 - (Free Research)
This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles.
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Dramatically Accelerate Oracle Database Performance by Oracle Corporation
May 03, 2010 - (Free Research)
This white paper focuses on the business benefits that can be achieved by consolidating and virtualizing environments with Oracle’s Sun SPARC Enterprise M-Series servers. Consolidation project examples that demonstrate potential savings are also included.
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SQL Server 2008 Upgrade Series: Virtualization by Dell, Inc. and Intel
November 20, 2009 - (Free Research)
If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move.
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Maturing Your DLP Strategy for Today’s Threats by Sophos, Inc.
February 02, 2012 - (Free Research)
Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.
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Virtualize with Sun SPARC Enterprise M-Series Servers by Oracle Corporation
December 20, 2010 - (Free Research)
Huge business benefits that can be achieved by consolidating and virtualizing environments with Oracle’s Sun SPARC Enterprise M-Series servers. The document describes some of the challenges organizations are facing and conveys how Sun SPARC Enterprise M-Series servers can help organizations bring day-to-day operations and costs under control.
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Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.
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CW+ Open Group: World-class enterprise architecture by ComputerWeekly.com
October 15, 2010 - (Free Research)
This White Paper is intended to help organizations who are attempting to set up an enterprise architecture practice. It shows how organizations can use a modular, iterative, and incremental approach in order to develop an architectural capability that is otherwise a large and complex undertaking.
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HP Enterprise Mobility - Solution Overview Animation by Hewlett-Packard Limited
January 04, 2012 - (Free Research)
Discover more about anywhere, anytime connectivity and on-demand mobility, enabling better communication and connection with employees, customers, and others.
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Information Governance Online Symposium by SearchCompliance.com
November 14, 2011 - (Free Research)
We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.
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Ensuring Security on i by Bsafe Information Systems
August 2008 - (Free Research)
This security runbook guides you through all stages of securing your system. Discover the importance of a company-wide commitment to security.
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Oracle Business Intelligence Applications Overview by Oracle Corporation
January 2011 - (Free Research)
This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes.
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Mobile messaging is the key to connecting communities by ComputerWeekly.com
November 2010 - (Free Research)
Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.
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CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com
July 2010 - (Free Research)
IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable.
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Does the mobile M2M market herald the rise of the machines? by ComputerWeekly.com
December 2010 - (Free Research)
Mobile operators are in a unique position to capitalise on the M2M (Machine to machine) opportunity with operators such as Vodafone, o2, Verizon and KPN already putting significant resources into developing M2M business units.
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CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com
October 2010 - (Free Research)
Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.
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10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.
March 2006 - (Free Research)
The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.
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The Customer Experience Edge by SAP America, Inc.
July 2011 - (Free Research)
Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience.
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3 Steps To Securing Your Network And Preventing Common Security Mistakes by Global Knowledge
August 2009 - (Free Research)
Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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Cisco IOS Command Shortcuts by Global Knowledge
November 2010 - (Free Research)
This white paper contains some tips and shortcuts showing you how the addition of parameters to these Cisco IOS commands will make your life easier.
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