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Netflights.com uses Tealeaf in the call center to help generate 20% of all revenue by Tealeaf
November 04, 2010 - (Free Research)
To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.
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Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc
January 01, 2009 - (Free Research)
This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion.
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Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
April 01, 2011 - (Free Research)
Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate.
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VMware vCenter Converter: Overview, P2V Tips, and Security Concerns by Global Knowledge
October 24, 2011 - (Free Research)
There are many potential problems you may encounter during a physical to virtual machine conversion (P2V), starting with what and how to convert to cleaning up a newly created virtual machine post-conversion. Access this resource to learn techniques to address these challenges, application virtualization, security concerns and more.
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Oracle Database Firewall by Oracle Corporation
September 06, 2011 - (Free Research)
Learn more about the Oracle Database Firewall benefits that help mitigate attacks by monitoring database traffic in real time and blocking unauthorized SQL transactions from reaching your Oracle and non-Oracle databases.
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Turning Cost Centers Into Dynamic Technology Assets by HP
November 09, 2011 - (Free Research)
This resource explores how consolidating your data center assets can help lower overall IT costs while successfully managing risks. Discover the top benefits of consolidation.
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Lower IT Costs with Oracle Database 11g Release 2 by Oracle Corporation
August 01, 2011 - (Free Research)
Learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2. You’ll discover how its new options and features can help you reduce server and storage costs, improve query performance, and ensure availability during database application upgrades.
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Best Practices for a Smooth Exchange 2010 Migration by Mimecast
July 19, 2011 - (Free Research)
This white paper details best practices for a smooth migration from Exchange 2003 to Exchange 2010. Review how to identify and minimize risks before migration, prepare the existing infrastructure, and perform the actual migration.
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Why MarkLogic by MarkLogic
February 07, 2012 - (Free Research)
This white paper discusses MarkLogic Server, a purpose-built database for unstructured information.
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HIPAA Primer Best Practices by Iron Mountain
September 14, 2011 - (Free Research)
Healthcare facilities are rapidly adopting electronic health records (EHR) in order to meet regulatory compliance requirements. Central to this effort is document conversion — the scanning of new and existing records to digital format. Inside this white paper, uncover best practices for a HIPAA-compliant approach to EHR transition.
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SQL Server 2008 Upgrade Series: Virtualization by Dell, Inc. and Intel
November 20, 2009 - (Free Research)
If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move.
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Podcast: Server Virtualization 101: Part 2 Moving from Test to Production by Dell and VMware
December 03, 2009 - (Free Research)
This podcast offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production.
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New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars
(E-mail this company)
February 07, 2007 - (Free Research)
View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007.
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New Research: How to Improve Your B2B Email Marketing Results in 2007 by KnowledgeStorm Webinars
(E-mail this company)
January 04, 2007 - (Free Research)
Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free!
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Tips to Prepare for the Upcoming IFRS Conversion by Sage Software
January 05, 2012 - (Free Research)
Read this paper for a detailed look into at the challenges associated with the International Financial Reporting Standards (IFRS) and best practices to overcome them and manage your financial information.
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