WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters March 12, 2009 - (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.  (WEBCAST) READ ABSTRACT |

Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation April 10, 2009 - (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.  (TRIAL SOFTWARE) READ ABSTRACT |

Increasing Business Efficiency and End-User Productivity by Oracle Corporation July 01, 2009 - (Free Research) The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity.  (ANALYST REPORT) READ ABSTRACT |

Just Enough Early Architecture to Guide Development by TheServerSide.com October 21, 2009 - (Free Research) This session is designed to help you capture the best architecture/technical solutions and ensure that they are repeated by all developers.  (VIDEO) READ ABSTRACT |

Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.  (WEBCAST) READ ABSTRACT |

Grow Your Business with the Visibility to Capture More Sales Opportunities by Microsoft September 09, 2009 - (Free Research) In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.  (WEBCAST) READ ABSTRACT |

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft September 09, 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.  (WEBCAST) READ ABSTRACT |

HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information by Hewlett Packard Company and Intel February 08, 2008 - (Free Research) Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Capturing the Essence of Accounts Payable Automation by ReadSoft August 19, 2009 - (Free Research) This paper discusses everything you need to make an educated and informed decision on automating your AP processes. Read this paper to learn the potential problems and solutions to automating AP. This paper will also examine the development of the types of solutions available in the marketplace today.  (WHITE PAPER) READ ABSTRACT |

Greenville Hospital System Selects Kofax Intelligent Capture & Exchange to Automate the Processing of Insurance Records by Kofax, Inc. August 25, 2009 - (Free Research) Learn how the Greenville Hospital System integrated Kofax Capture and Kofax Transformation Modules to reduce the time and resources needed to digitally scan detailed patient records into their system.  (CASE STUDY) READ ABSTRACT |

Email Archiving: Planning, Policies and Product Selection - Chapter 3 by SearchExchange September 14, 2009 - (Free Research) It's critical to identify the key features when selecting an email-archiving system for risk reduction. The most important part of the process is defining the company's email-retention goals and policies. This chapter will discuss several tips for choosing the proper email-archiving product features for your organization.  (EBOOK) READ ABSTRACT |

Sun Systems for Oracle's Siebel CRM Enterprise: Transform Your Business for Growth by Sun Microsystems, Inc. November 16, 2009 - (Free Research) Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack.  (ARTICLE) READ ABSTRACT |

Key management strategies for your virtualized environment: Increasing your return on investment (ROI) on virtualization by Hewlett-Packard Company July 01, 2009 - (Free Research) Virtualization helps reduce IT costs and increases business agility. Because of this, virtualization technologies are particularly suited to these economic times. This white paper explores the evolution of virtualization, and then gives practical advice on how virtualization can benefit your organization.  (WHITE PAPER) READ ABSTRACT |

Sustainable IT virtualization helps Earth Rangers accommodate 100 percent growth while saving 90 percent on data center space and 85 percent on energy costs by Dell and VMware March 01, 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.  (CASE STUDY) READ ABSTRACT |

Riding the Growth Wave: Leveraging Economies of Scale by SAP AG April 01, 2008 - (Free Research) This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities.  (WHITE PAPER) READ ABSTRACT |

Desktop Virtualization Solution Scorecard by Citrix September 18, 2009 - (Free Research) Virtualization decisions are complex, and no single score will ever capture the complexity of your IT infrastructure and the business issues you balance every day. But this solution checklist can help you consider some of the critical challenges met and overcome by the most successful desktop virtualization initiatives.  (ASSESSMENT TOOL) READ ABSTRACT |

The Business Case for Automating Document Driven Business Processes by Kofax, Inc. October 14, 2009 - (Free Research) This white paper provides the compelling case for taking an enterprise approach to automating document driven business processes. Find out how document capture is quickly moving toward mainstream adoption and how the shift from scan-to-archive to scan-to-process is profoundly changing the strategic importance of capture as an enterprise standard.  (WHITE PAPER) READ ABSTRACT |

ReadSoft helps frozen food pioneer Rich Products Corporation innovate its AP processing by ReadSoft October 13, 2009 - (Free Research) AP processing has changed the ways the businesses have been doing business. Read in this paper how ReadSoft’s doing that and so much more.  (CASE STUDY) READ ABSTRACT |

Optimizing Daily and Routine Maintenance in the Oil & Gas Industry through Project Portfolio Management by Oracle Corporation August 01, 2009 - (Free Research) Project portfolio management solutions, such as Oracle's Primavera P6 Enterprise Project Portfolio Management, help oil and gas executives successfully manage their daily and routine maintenance projects, by enabling them to more effectively manage resources, capture best practices and complete projects on-time and within budget.  (WHITE PAPER) READ ABSTRACT |

Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical Records Processing by Kofax, Inc. August 25, 2009 - (Free Research) This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location.  (CASE STUDY) READ ABSTRACT |

On Demand Webcast: Improving Service Delivery with Intelligent Document Capture by EMC Corporation November 23, 2009 - (Free Research) This EMC webcast series will show how you can deliver these benefits by digitizing, securing, and automating operational processes to create a Connected Government. Download this webcast series to discover technologies that can transform your agency's operations.  (WEBCAST) READ ABSTRACT |

Intelligent Capture for Government Agencies by EMC Corporation November 20, 2009 - (Free Research) Government agencies face costly issues with paper due to the increasing volume and wide variety of documents that enter an agency. EMC digital office solutions enable the capture of all types of paper documents, faxes, and data. Find out more.  (WHITE PAPER) READ ABSTRACT |

Building a Smarter Storage Infrastructure by F5 Networks UK September 10, 2009 - (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost.  (WHITE PAPER) READ ABSTRACT |

Cisco Continuous Data Protection for Files by Cisco Systems, Inc. March 25, 2009 - (Free Research) Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.  (WHITE PAPER) READ ABSTRACT |

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI December 2008 - (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.  (WHITE PAPER) READ ABSTRACT |

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