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IT Managers Struggle to Make the Right Service Desk Choice! by Numara Software

December 16, 2009 - (Free Research)
Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price. 
(ANALYST REPORT) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies.

December 30, 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs. 
(DATA SHEET) READ ABSTRACT |

Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation by Hewlett-Packard Company

February 04, 2011 - (Free Research)
This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work. 
(WHITE PAPER) READ ABSTRACT |

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc.

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features. 
(HARDWARE PRODUCT)

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc.

September 02, 2010 - (Free Research)
By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered. 
(WHITE PAPER) READ ABSTRACT |

z Cisco Catalyst 2950 Series Switches with Standard Image SW by Cisco Systems, Inc.

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features. 
(HARDWARE PRODUCT)

A Holistic View of Virtualization in the Data Center by Agilysys-Sun Technology Solutions

March 09, 2009 - (Free Research)
When most IT Pros and CIOs think virtualization, the first thing that comes to mind is server consolidation using server virtualization. However, there is a lot more to virtualization than just "consolidating your servers with VMware." In this analysis, we'll help you to understand the different types of virtualization and which works best for you. 
(WHITE PAPER) READ ABSTRACT |

7 Key Reasons to Implement an Identity Aware Network by Applied Identity

March 2008 - (Free Research)
This paper provides you with insight into the seven key reasons why internal networks are migrating towards an identity and role based infrastructure to provide a more effective and cost efficient method for securing critical business assets. 
(WHITE PAPER) READ ABSTRACT |

Network Evolution E-Zine: Wireless LANs and Multimedia: Matching wired network performance and quality by SearchNetworking.com

May 2012 - (Free Research)
The June edition of SearchNetworking.com’s Network Evolution E-Zine outlines the three basic steps enterprises should follow when preparing for video. Uncover how to integrate these steps into your network plans and learn how to say goodbye to your troubles with video. 
(EZINE)

Windows 2012 Server Network Security by ComputerWeekly.com

September 2013 - (Free Research)
This book chapter offers an introduction to Windows 8 and Windows Server 2012 network security and  IPv6. It includes a 30% discount code for Computer Weekly readers. 
(BOOK) READ ABSTRACT |

Router Essentials by Global Knowledge

October 2008 - (Free Research)
Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper. 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

E-book: Choosing Your Server-- What Every IT Manager Must Know About Selecting, Installing and Implementing the Proper Server Architecture by Dell, Inc. and Intel®

June 2009 - (Free Research)
This eBook provides comprehensive information about servers and server implementation to help IT managers choose the best option for their storage needs. 
(EBOOK)

Windows Server 2012 Security from End to Edge and Beyond by ComputerWeekly.com

September 2013 - (Free Research)
This extract from the book Windows Server 2012 Security from End to Edge and Beyond shows you how to plan your platform security requirements and gives you the critical questions to ask. 
(BOOK) READ ABSTRACT |

The Education Edge: School Administration Software by Blackbaud

This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information. 
(SOFTWARE PRODUCT)

Sun's High Performance Computing Reference Architecture by Sun Microsystems, Inc.

April 2009 - (Free Research)
This Sun BluePrints article is designed to provide IT managers with a grounding in the basic products and technologies that comprise Suns' HPC Reference Architecture. Key components are highlighted along with typical uses, issues, and architectures of HPC systems. 
(WHITE PAPER) READ ABSTRACT |

Introduction to the IP Multimedia Subsystem (IMS): IMS Basic Concepts and Terminology by F5 Networks

August 2007 - (Free Research)
IMS is a whole new way to deliver multimedia regardless of the device or the access medium. This paper will change the way you relate to an increasingly digital world. 
(WHITE PAPER) READ ABSTRACT |

VOIP Infrastructure for the Evolving Enterprise: How to Control Costs, Mitigate Risk, and Ensure Service Levels in an Ever-Changing Network Environment by NET Quintum

November 2008 - (Free Research)
There are significant differences in VoIP hardware functionality that affect the cost, risk and consumption of staff resources. This white paper outlines what to consider when selecting a VoIP gateway/switching solutio 
(WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Physical Security in Mission Critical Facilities by APC by Schneider Electric

February 2009 - (Free Research)
This paper presents an overview of the principles of personnel identification and describes the basic elements and procedures used in security systems. 
(WHITE PAPER) READ ABSTRACT |

SSL VPN for Secure Wireless LAN Access by F5 Networks

October 2007 - (Free Research)
For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key sell... 
(WHITE PAPER) READ ABSTRACT |

5 Styles of Business Intelligence by MicroStrategy Incorporated

June 2008 - (Free Research)
This paper looks at the historical development of BI applications and BI technology, and concludes that five common Styles of BI have evolved during the past decade - each style representing a certain characteristic usage. 
(WHITE PAPER) READ ABSTRACT |

Anatomy of a PeopleSoft Archiving Project: Seven Basic Principles for Archiving PeopleSoft Enterprise Data by IBM

March 2008 - (Free Research)
Only Princeton Softech Optim™ provides proven, full-lifecycle capabilities for archiving and managing PeopleSoft Enterprise application data, with the broadest range of implementation options to ensure your success. 
(WHITE PAPER)

Selecting a Network Recorder for back-in-time analysis to solve intermittent problems and unexpected events by Fluke Networks

August 2010 - (Free Research)
In this white paper you will learn when it is important to use a Network Recorder, and key considerations when selecting a network recorder for back-in-time forensics analysis. 
(WHITE PAPER) READ ABSTRACT |

Unified Communications Pocket Guide by ShoreTel

May 2009 - (Free Research)
This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy. 
(EGUIDE) READ ABSTRACT |

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