Help Desk StrategyWelcome, Guest      sign in | register | help

browse
for vendors
project tools
about us
  
   Search for:        Advanced Search
Your search for keyword: Help Desk Strategy returned the following results.

Search Results 1 - 25 of 500 | Next Page
Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research)
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits. 
(WHITE PAPER) READ ABSTRACT |

Becoming the Enterprise Single Sign-on IT Hero: A Case Study by Novell Inc.
January 21, 2010 - (Free Research)
Attend this webcast to learn how deploying an enterprise single sign-on (SSO) solution helps organizations deliver near-immediate ROI. Learn how one organization eliminated password-related helpdesk calls and strengthened security, all while reducing costs. 
(WEBCAST)

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation
April 10, 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 
(TRIAL SOFTWARE) READ ABSTRACT |

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research)
Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. 
(TRIAL SOFTWARE) READ ABSTRACT |

Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc.
June 15, 2009 - (Free Research)
IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups. 
(WHITE PAPER) READ ABSTRACT |

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs by BMC Software, Inc.
June 15, 2009 - (Free Research)
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” 
(WHITE PAPER) READ ABSTRACT |

Windows 7 and AppLocker by Global Knowledge
January 25, 2010 - (Free Research)
Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker. 
(WHITE PAPER) READ ABSTRACT |

AdminStudio: MSI Packaging Solution - Free 21 day Trial! by Flexera Software
January 12, 2010 - (Free Research)
AdminStudio® allows IT to quickly prepare reliable virtual and MSI packages for error-free rollout with leading software deployment solutions. A complete application readiness toolset, AdminStudio also provides automated tools to help ensure application portfolios migrate smoothly to Windows 7. Download this free 21 day trial now! 
(TRIAL SOFTWARE) READ ABSTRACT |

Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc.
June 15, 2009 - (Free Research)
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... 
(WHITE PAPER) READ ABSTRACT |

PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™ by PistolStar, Inc.
August 26, 2009 - (Free Research)
PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Top Ten Essentials for Privileged Account Management by FoxT
February 01, 2010 - (Free Research)
In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. 
(WHITE PAPER) READ ABSTRACT |

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry
November 2007 - (Free Research)
This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. 
(WEBCAST) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry
February 2009 - (Free Research)
City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue. 
(CASE STUDY) READ ABSTRACT |

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 
(WHITE PAPER) READ ABSTRACT |

Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation by Hewlett-Packard Company
February 2010 - (Free Research)
This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work. 
(WHITE PAPER) READ ABSTRACT |

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc. by BMC Software, Inc.
October 2009 - (Free Research)
Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Mobilizing IT Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc.
January 2010 - (Free Research)
To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops. 
(WHITE PAPER) READ ABSTRACT |

The CIO's Guide to Fixed Mobile Convergence by BlackBerry
June 2009 - (Free Research)
Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation. 
(WHITE PAPER) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)
March 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)
VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista. 
(SOFTWARE PRODUCT)

Using Microsoft Windows 7, Dell Reduces Support Costs by 25 Percent and Time to Complete Imaging Work by 50 Percent by Dell, Inc. and Intel
September 2009 - (Free Research)
Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security. 
(CASE STUDY) READ ABSTRACT |

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc.
November 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. 
(ANALYST BRIEF) READ ABSTRACT |

Desktop Virtualization Strategy: Choosing the Right Solution for Your Needs by Microsoft Corporation India Pvt Ltd
December 2008 - (Free Research)
This white paper describes how to create a virtualization strategy that achieves these goals and introduces comprehensive desktop-virtualization solutions from Microsoft. Finally, it provides high-level guidance to help companies develop a desktop-virtualization strategy. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 500 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

ADVERTISEMENT
  

  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

Featured Companies | Get Listed on KnowledgeStorm | About Us | Help
Featured Links: Healthcare Search Engine | Business Analytics Software | Technology Branding
Solution & Research Index: A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | 0-9
Recent Searches: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25

KnowledgeStorm is brought to you by TechTarget, the most targeted IT media.
Copyright © 2010 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




   TechTarget - The IT Media ROI Experts