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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM..
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ExtraView IT HelpDesk by Extraview Corporation.

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

HP Compaq T5735 Thin Client Product Datasheet by Hewlett-Packard Company

March 2008 - (Free Research)
The NEW HP Compaq t5735 provides convenient access to server-based solutions, Virtual Desktop Infrastructure (VDI) or to a variety of remote client solutions. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise by Extraview Corporation.

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Editor's Desk: Popular open source security products are being commercialized by Information Security Magazine

September 2008 - (Free Research)
Popular open source security products are being commercialized, changing the way customers and vendors view "the community." 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Case Study: Children’s Memorial Hospital by ABS Associates Inc.

July 2008 - (Free Research)
In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company)

For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker by Extraview Corporation.

ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation

September 2008 - (Free Research)
The flexible, policy driven system allows administrators to define the type and number of questions that must be answered, and to tailor the requirements to the department or group. 
(DEMO) READ ABSTRACT | GO TO DEMO

Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Collaborative Reporting Architecture by Actuate Corporation.

July 2008 - (Free Research)
The Collaborative Reporting Architecture represents a breakthrough in BI by bringing not only technology, but also the principals of open source development, into reporting applications of any size and complexity. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CS-PPLM for Automotive Suppliers - Product Launch & Engineering Change Mgmt by Configuration Solutions

CS-PPLM is a web enabled solution connecting technology and your business strategy to address the entire lifecycle of the quote to award/post-award business process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

An Open Source Path to Virtualization: Providing World-Class Performance While Reducing IT Complexity by Intel Corporation.

June 2008 - (Free Research)
This whitepaper sheds light on the misconceptions about open-source virtualization solutions, provides a blueprint for how to deploy them, and illustrates how opting for open source can benefit your IT infrastructure. 
(WHITE PAPER) GO TO WHITE PAPER

Top 20 Global Pharma: Replacing Platform™ LSF® with UniCluster Express by Univa UD

August 2008 - (Free Research)
UniCluster Express from Univa UD is a fully integrated, community-enabled open source cluster software stack with unrestricted support for all its components. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Customer Support solution by Extraview Corporation.

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Managing Software Intellectual Property by Black Duck

July 2008 - (Free Research)
This paper describes the approaches for managing intellectual property during component-based software development, detailing the seven best practices an organization should adhere by to facilitate the successful management of software IP. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to: UniCluster & Amazon EC2 by Univa UD

August 2008 - (Free Research)
This document summarizes experiences with deploying Univa UD UniCluster Express within the Amazon Elastic Compute Cloud (EC2). UniCluster Express is a cluster tool-stack capable of deploying fully configured and integrated set of technologies. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Extending Open Source Tools for More Effective Software Delivery by IBM.

September 2008 - (Free Research)
IBM Rational software can offer the best of both worlds through integration with a broad range of open source tools and plug-ins, while maintaining an overarching platform that manages the entire development lifecycle. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Ins and Outs of Xen - Webcast by Citrix

August 2008 - (Free Research)
This whitepaper explores Xen as a technology and as a product. It provides background about Xen and its architecture. Options for managing the virtualized infrastructure are also discussed. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Numara® Track-It! 8 Overview Webinar by Numara Software

March 2008 - (Free Research)
In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company)

LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value. 
(RESELLER & SERVICE) GO TO DETAILED REPORT

All about Open Source and Virtualization with xVM by Sun Microsystems

September 2008 - (Free Research)
In this webcast the speaker Vijay Sarathy Sr. Manager of xVM talks about virtualization of xVM servers and the benefits of server virtualization. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

The Forrester Wave: Service Desk Management Tools, Q2 2008 by Hewlett-Packard Company

April 2008 - (Free Research)
This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Desktop Delivery: Making Desktop Virtualization Work by Citrix

August 2008 - (Free Research)
This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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