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Featured Sponsors
Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
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ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
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Numara® Track-It! 8 Overview Webinar by Numara Software
March 2008 - (Free Research)
In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
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ExtraView IT HelpDesk by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Defect Tracker by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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TrenStarAM Asset Visibility, Management and Tracking by TrenStar
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TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.
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Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
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Alliance PocketPC - Impact Field Productivity by Astea International Inc.
(E-mail this company)
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
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M1 - ERP Software for the Small to Medium Manufacturer by Bowen & Groves
(E-mail this company)
M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.
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ExtraView Enterprise by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
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Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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Astea Alliance - Service Lifecycle Management by Astea International Inc.
(E-mail this company)
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
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The Education Edge: School Administration Software by Blackbaud, Inc.
(E-mail this company)
The Education Edge is an integrated student record system for your entire school. It allows independent, religious, and charter schools to share student information across all offices and provides a single, consistent, up-to-date source for communicating school and student information to parents, students, teachers and other school staff.
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EasySpooler by ROC Software
ROC EasySpooler not only provides a central view of your entire output environment, it allows IT staff versatile control of output, whether routed to printers, fax machines, the Web, email, or a PDF file.
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Jobfox Stays ahead of Brisk Growth with Customer Self-Service by Parature Inc.
August 2008 - (Free Research)
In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment.
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