The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Scribe - Equinox Fitness Case Study by Scribe Software Corporation March 12, 2008 - (Free Research) Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them.  (CASE STUDY) READ ABSTRACT |

Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com March 26, 2013 - (Free Research) In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.  (EZINE) READ ABSTRACT |

NueMD®'s Practice Management Solution Helps New Orleans Opthalmologist Weather the Storm by NueMD June 2008 - (Free Research) When Eye-Care 20/20 needed a new practice management system to address various computer and management concerns, they selected NueMD, an Internet-based solution which provide them with immediate results.  (CASE STUDY) READ ABSTRACT |

Security in the Face of Disaster by Motorola, Inc. January 2006 - (Free Research) Read this white paper to learn how a New Orleans-based systems integrator relied on Motorola's Canopy® wireless broadband platform to bring better communications and security to New Orleans.  (CASE STUDY) READ ABSTRACT |

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com August 2011 - (Free Research) In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now.  (EBOOK) READ ABSTRACT |

Lending Club Selects Oracle ERP Cloud Service by Oracle Corporation UK Ltd December 2012 - (Free Research) This 2-minute video outlines why Lending Club, an online financial marketplace that outgrew its legacy ERP system, chose to make the switch to Oracle ERP Cloud Service. Find out about the benefits they are enjoying, including real-time analytics and reporting for business intelligence, streamlined workflow and collaboration, and more.  (WEBCAST) READ ABSTRACT |

Transforming IT at HM Revenue & Customs by ComputerWeekly.com March 2012 - (Free Research) HMRC CIO, Phil Pavitt, gives the key facts around HM Revenue and Customs’ IT change programme in this PowerPoint presentation for Computer Weekly's 500 Club.  (PRESENTATION) READ ABSTRACT |

Thetrainline.com: Datacentre Transformation by ComputerWeekly.com May 2012 - (Free Research) Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud.  (PRESENTATION) READ ABSTRACT |

Domino’s Pizza:  Datacentre Transformation by ComputerWeekly.com May 2012 - (Free Research) Colin Rees, IT Director at Domino’s Pizza explains how a project to move the company data centre into the cloud has transformed its online business.  (PRESENTATION) READ ABSTRACT |

CW500: The technology behind the BBC's Olympics coverage (quick download) by ComputerWeekly.com July 2012 - (Free Research) John Linwood Chief Technology Office at the BBC explains the "terrifying" challenge of providing live coverage of all events at the Olympics, in this presentation for Computer Weekly's 500 Club.  (PRESENTATION) READ ABSTRACT |

CW500: The technology behind the BBC's Olympics coverage (video version) by ComputerWeekly.com July 2012 - (Free Research) John Linwood Chief Technology Office at the BBC explains the "terrifying" challenge of providing live coverage of all events at the Olympics, in this presentation for Computer Weekly's 500 Club.  (PRESENTATION) READ ABSTRACT |

The Diverse and Exploding Digital Universe by EMC Corporation August 2008 - (Free Research) This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society.  (WHITE PAPER) READ ABSTRACT |

Mitchells and Butlers: The boardroom view of IT by ComputerWeekly.com September 2012 - (Free Research) Robin Young, COO Mitchells and Butlers and former CIO gives a candid appraisal of the boardroom's view of IT and offers tips to CIOs on building credibility with board members.  (PRESENTATION)

Jim Norton: The boardroom view of IT by ComputerWeekly.com September 2012 - (Free Research) Jim Norton, former BCS president and chartered director, explains the 5 key roles of the CIO and offers tips to CIOs on building credibility with the board.  (PRESENTATION) READ ABSTRACT |

Forrester: Datacentre Transformation by ComputerWeekly.com May 2012 - (Free Research) John Rakowski, advisor and analyst at Forrester, offers five tips on optimising and managing company datacentres.  (PRESENTATION) READ ABSTRACT |

DWP: Social Media Strategies and Idea Street by ComputerWeekly.com April 2012 - (Free Research) David Cotterill, head of innovation at the Department for Work & Pensions (DWP), explains how he using social media to help drive innovation in this short presentation.  (PRESENTATION) READ ABSTRACT |

Met Office: The changing role of social media by ComputerWeekly.com April 2012 - (Free Research) Dave Britton, chief press officer of the Met Office, explains how the Met has harnessed social media, in this presentation.  (CASE STUDY) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc. DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP)

CW 500 Club – how organisations are sharing IT services to beat the downturn by ComputerWeekly.com November 2010 - (Free Research) Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 23 August 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news and IT trends by ComputerWeekly.com August 2011 - (Free Research) In this week's Computer Weekly, Oxfam's CIO talks about how IT supports a global aid operation; we ask if £530m government funding will be enough to roll-out superfast broadband; we examine the security issues around moving to IPv6; plus our analysis of the week’s biggest news stories in IT. Download the latest issue now.  (EZINE) READ ABSTRACT |

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management by ComputerWeekly.com December 2010 - (Free Research) Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?  (WHITE PAPER) READ ABSTRACT |

Ensuring brand-building customer experiences with inContact ECHO survey software by inContact January 2011 - (Free Research) This featured white paper sponsored by inContact looks at new innovative ways to improve the customer experience through CRM software and best practices.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM October 2010 - (Free Research) This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.  (WHITE PAPER) READ ABSTRACT |

Enterprise Security Architecture by ComputerWeekly.com March 2013 - (Free Research) Mark Brown, Director for Advisory Risk & Information Security at Ernst & Young offers advice to security leaders on developing a robust Enterprise Security Architecture.  (PRESENTATION) READ ABSTRACT |

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