The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

Rightsizing Oracle Upgrade to EBS R12 with a Pre-Assessment Program by HCL Technologies Ltd. June 2008 - (Free Research) HCL offers pre-assessment services to its customers through its Pre - Assessment Methodology called AssessPRO™ which advices the customer on the benefits to switch over to latest versions of Oracle EBS R12.  (WHITE PAPER) READ ABSTRACT |

The Global ICT Supplier Top 50   by ComputerWeekly.com August 2012 - (Free Research) This report from Booz & Co evalutes the 50 largest publicly traded suppliers of ITC products and services and assesses their readiness to meet the demands of an increasingly digital world.  (ESSENTIAL GUIDE) READ ABSTRACT |

Best Practices for a Successful Upgrade Project by HCL Technologies Ltd. July 2008 - (Free Research) Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.  (ANALYST REPORT) READ ABSTRACT |

SAP Upgrade Assessment: Mitigating Risk of Upgrade Projects by HCL Technologies Ltd. June 2008 - (Free Research) This white paper examines the challenges and risks associated with SAP Upgrades and analyze how a SAP Upgrade Assessment could be used as a risk mitigation tool.  (WHITE PAPER) READ ABSTRACT |

SAP GRC Access Control Solution by HCL Technologies Ltd. May 2008 - (Free Research) This white paper discusses how SAP Governance, Risk, and Compliance (GRC) Access Control allow organizations to collaboratively define and oversee SoD enforcement, role management and compliant provisioning.  (WHITE PAPER) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Data Centers - Owning vs. Outsourcing by HCL Technologies Ltd. December 2010 - (Free Research) Many factors are causing CIOs to wonder which is better: colocation, cloud computing or maintaining your own data center. Check out this month’s E-Zine from Enterprise CIO Decisions for expert opinions and advice on these important topics and learn best practices for managing your data center in this unpredictable economy.  (EZINE)

Nucleus RTOS by Mentor Graphics April 2009 - (Free Research) Complex microprocessors lie at the heart of every electronic device and embedded system in use today - from mobile phones to brain scanners. Such products demand sophisticated software to get the job done, and that's where operating systems come in.  (DEMO) READ ABSTRACT |

P2V Benefits: Moving Servers From the Physical to the Virtual World Cuts Costs, Saves Space and Parallels Green Initiatives by CDW Corporation September 2009 - (Free Research) Virtualization basically means inserting a software layer between your hardware and your operating system. This decouples the operating system from the hardware and allows you to run many operating systems at the same time on top of that same physical piece of hardware. Read this short paper to learn about the benefits of using virtual servers.  (WHITE PAPER) READ ABSTRACT |

Operating System Migration - The 5 Essential Steps by RES Software February 2010 - (Free Research) Throughout this white paper you will learn in five easy steps how the traditional challenges of migrating from one operating system to another can become a thing of the past by using a user workspace management solution.  (WHITE PAPER) READ ABSTRACT |

Top Ten Reasons to Automate Operating Expense Controls by ExpenseWatch.com March 2008 - (Free Research) Manual processes are error-prone, time-consuming and costly. Learn the top ten reasons to automate operating expense controls.  (WHITE PAPER) READ ABSTRACT |

Choosing an Enterprise-Class Wireless Operating System: A Comparison of Android, BlackBerry, iPhone, and Windows Mobile by BlackBerry November 2011 - (Free Research) When selecting a mobile computing platform, organizations have to keep security and manageability at the forefront of their considerations. Access this comprehensive resource to explore the key criteria in selecting, deploying and managing a mobile operating system.  (WHITE PAPER) READ ABSTRACT |

Solaris 10 Operating System Innovation Matters-Increase Business Efficiency and Lower Costs by Sun Microsystems, Inc. December 2008 - (Free Research) The Solaris OS is the strategic platform for today's demanding enterprise and is the only open operating system that has delivered proven results, running everything from mission-critical enterprise databases to high performance Web farms.  (WHITE PAPER) READ ABSTRACT |

Look at Linux, the operating system and universal platform by IBM March 2012 - (Free Research) <p>When it comes to IT, Linux is everywhere. From smart phones to powerful computer systems, this flexible operating system addresses a significant number of usage models. Read this white paper to learn more about the universal platform and discover all the computer segments that it plays a role in.</p>  (WHITE PAPER) READ ABSTRACT |

Software On-Demand: Operating System/Application Streaming Client Study by Intel Corporation November 2008 - (Free Research) Intel IT explored the technical feasibility and value of enterprise streaming. The study showed very favorable results with respect to performance, user perceptions, and the impact on IT operations.  (WHITE PAPER)

Five Ways Deploying Windows Vista Just Got Easier by Microsoft November 2008 - (Free Research) This article explores some of the new capabilities of Windows Vista, our new set of deployment tools, and ways that you can benefit from these tools to make the process of deploying Windows Vista much easier.  (WHITE PAPER)

Mobile Growth Hinges on Applications and Operating Systems by Hewlett-Packard Company October 2012 - (Free Research) This E-Guide from SearchMobileComputing.com explores the growth of mobility and why the trend is being supported in organizations today like never before. Read now to learn more!  (EGUIDE) READ ABSTRACT |

Windows 7 vs. Windows 8: Challenges and Opportunities by SearchWindowsServer.com March 2013 - (Free Research) This expert guide examines the ins and outs of Windows 8, discussing the benefits and drawbacks of the new operating system so that you can determine if your organization should make them migration.  (EBOOK) READ ABSTRACT |

Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel® July 2009 - (Free Research) Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on.  (ANALYST REPORT) READ ABSTRACT |

Hyper-V Server 2008 R2: Free Virtualization without a Server Operating System by Global Knowledge February 2011 - (Free Research) This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources.  (WHITE PAPER) READ ABSTRACT |

SUSE Linux Enterprise Point of Service Data Sheet by SUSE June 2012 - (Free Research) This white paper outlines an enterprise-class Linux operating system that increases the flexibility and reliability of your IT environment. Inside, discover the top benefits of this system that is tailored specifically to meet your needs.  (WHITE PAPER) READ ABSTRACT |

Virtualization Defined - Eight Different Ways by F5 Networks September 2008 - (Free Research) Virtualization is not a new concept. Today it appears that virtualization is everywhere, which because of its ambiguity can be applied to any and all parts of an IT infrastructure. This whitepaper focuses on virtualization in the data center.  (WHITE PAPER) READ ABSTRACT |

Jumpstart Your Windows Vista Migration With Enteo Client Lifecycle Management From FrontRange Solutions by Centennial-Software July 2008 - (Free Research) This whitepaper serves as a guideline for Vista migration projects, highlights the key challenges and cautions and outlines an ideal approach to successfully migrate to Windows Vista.  (WHITE PAPER) READ ABSTRACT |

When Desktops Go Virtual: Addressing security challenges in your virtual desktop infrastructure by Trend Micro, Inc. July 2010 - (Free Research) Virtual desktop infrastructure carries the potential for significant savings. However, given the dynamic nature of desktop computing, virtualizing endpoints will raise significant challenges. The temptation will be to treat virtual desktops like datacenter servers when it comes to protection. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time.  (WHITE PAPER) READ ABSTRACT |

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