The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

The Global ICT Supplier Top 50   by ComputerWeekly.com August 24, 2012 - (Free Research) This report from Booz & Co evalutes the 50 largest publicly traded suppliers of ITC products and services and assesses their readiness to meet the demands of an increasingly digital world.  (ESSENTIAL GUIDE) READ ABSTRACT |

Rightsizing Oracle Upgrade to EBS R12 with a Pre-Assessment Program by HCL Technologies Ltd. June 2008 - (Free Research) HCL offers pre-assessment services to its customers through its Pre - Assessment Methodology called AssessPRO™ which advices the customer on the benefits to switch over to latest versions of Oracle EBS R12.  (WHITE PAPER) READ ABSTRACT |

SAP GRC Access Control Solution by HCL Technologies Ltd. May 2008 - (Free Research) This white paper discusses how SAP Governance, Risk, and Compliance (GRC) Access Control allow organizations to collaboratively define and oversee SoD enforcement, role management and compliant provisioning.  (WHITE PAPER) READ ABSTRACT |

Best Practices for a Successful Upgrade Project by HCL Technologies Ltd. July 2008 - (Free Research) Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.  (ANALYST REPORT) READ ABSTRACT |

SAP Upgrade Assessment: Mitigating Risk of Upgrade Projects by HCL Technologies Ltd. June 2008 - (Free Research) This white paper examines the challenges and risks associated with SAP Upgrades and analyze how a SAP Upgrade Assessment could be used as a risk mitigation tool.  (WHITE PAPER) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Data Centers - Owning vs. Outsourcing by HCL Technologies Ltd. December 2010 - (Free Research) Many factors are causing CIOs to wonder which is better: colocation, cloud computing or maintaining your own data center. Check out this month’s E-Zine from Enterprise CIO Decisions for expert opinions and advice on these important topics and learn best practices for managing your data center in this unpredictable economy.  (EZINE)

E-Book: Integrating Oracle CRM On Demand with onpremise applications: Understanding ROI and best practices by Cast Iron Systems September 2009 - (Free Research) This E-Book engages in some of the big concerns of Oracle CRM on Demand and SaaS CRM integration. And how this integration might affect how some IT and business professionals operate.  (EBOOK) READ ABSTRACT |

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor March 2009 - (Free Research) In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.  (EBOOK) READ ABSTRACT |

Best Practices to Gain Visibility and Control of Your Demand Network by E2open May 2009 - (Free Research) This Webcast examines new demand network management trends and technologies that will enable multi-enterprise companies to maximize the potential of their demand networks.  (WEBCAST) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company September 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.  (WHITE PAPER) READ ABSTRACT |

Software On-Demand: Operating System/Application Streaming Client Study by Intel Corporation November 2008 - (Free Research) Intel IT explored the technical feasibility and value of enterprise streaming. The study showed very favorable results with respect to performance, user perceptions, and the impact on IT operations.  (WHITE PAPER)

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc. May 2009 - (Free Research) The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.  (WHITE PAPER) READ ABSTRACT |

Flexing the Workforce: Using Overall Labor Effectiveness to Manage Fluctuating Demand by Kronos Incorporated March 2009 - (Free Research) Flexing the workforce is an efficient way to maintain labor effectiveness when there is changing demand. But when it's used ineffectively, it can act as a buffer that masks inefficiency.  (WHITE PAPER) READ ABSTRACT |

Transforming to a Flexible and Lean Demand-Supply Network by E2open March 2009 - (Free Research) LSI, a provider of silicon, systems, and software technologies that power solutions in the storage, networking, and mobility markets, had simple business objectives: improve customer service and product quality while cutting down on costs. LSI implemented E2open's multi-enterprise solution, increasing overall business intelligence, control..  (CASE STUDY) READ ABSTRACT |

Profiting on Sustainability through Smart Demand-Supply Networks by E2open March 2009 - (Free Research) In this white paper, learn how manufacturers can gain visibility and control over their products' lifecycles, reduce the carbon and energy footprints of their trading partners, and attain brand and cost leadership in an increasingly environmentally-conscious business climate by employing a Smart Demand-Supply Network.  (CASE STUDY) READ ABSTRACT |

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game by Innotas September 2009 - (Free Research) IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.  (WHITE PAPER) READ ABSTRACT |

HP Fortify on Demand - Enterprise Software Security in the Cloud by Hewlett-Packard Company January 2012 - (Free Research) HP Fortify on Demand is a SaaS testing solution that enables organizations to test the security of software quickly, accurately, affordably and without any software to install or manage. View this paper to get a look into how this automated on-demand service works, explore use cases, and determine if this approach is right for you.  (DATA SHEET) READ ABSTRACT |

Demand-Driven Supply Chain by SAP America, Inc. March 2013 - (Free Research) In today's dynamic marketplace, the most successful supply chain management programs need to be integrated and demand-driven.  Check out this resource to learn about an SAP innovation that can improve your supply chain efficiency, provide full visibility of demand, reduce latencies, and ultimately give your business a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Analyze Huge Volumes of Demand Data for Integrated, Real-Time Decision Making by SAP America, Inc. December 2012 - (Free Research) This resource introduces a new data management platform that allows you to quickly collect, aggregate, and analyze market and demand data in order to drive better decision making in sales, marketing, your supply chain, and the rest of your enterprise.  (WHITE PAPER) READ ABSTRACT |

Drive Your Supply Chain in Real Time with SAP HANA by SAP America, Inc. December 2012 - (Free Research) A recent Oxford Economics study found an vast number of companies are leveraging in-memory computing to improve supply chain visibility and enable real-time operations. View this comprehensive e-book to learn the many drivers behind in-memory computing and get an introduction to SAP HANA, SAP's game-changing real-time analytics appliance.  (EBOOK) READ ABSTRACT |

Demand Engage QA Verification - 1 by TechTarget September 2011 - (Free Research) Test Resource for Demand Engage QA Verification - #1  (WHITE PAPER) READ ABSTRACT |

IBM Computing on Demand Uses Cloud to Increase Business Productivity CASE STUDY by IBM and Intel June 2011 - (Free Research) Many companies need to scale up their computing capacity in a short period of time to meet peaks in their demand and then scale back down. Read the case study to learn how IBM's Computing on Demand model delivers the capacity our clients need to be more responsive in today’s demanding business environment.  (CASE STUDY) READ ABSTRACT |

Stages of Transformation: The Demand-Driven Journey Begins with the End by SAP America, Inc. July 1967 - (Free Research) This Report is intended to map the journey companies are making to build demand driven Value Chains. It includes a four-stage maturity model, and identifies the projects and appropriate technology components needed to transition through each stage.  (WHITE PAPER) READ ABSTRACT |

Protection on demand: information security that works for you - instead of putting you to work. by IBM February 2009 - (Free Research) Check out this white paper to learn more about the new approach to information security, protection on demand, which simplifies security and produces cost savings.  (WHITE PAPER) READ ABSTRACT |

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