The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

Rightsizing Oracle Upgrade to EBS R12 with a Pre-Assessment Program by HCL Technologies Ltd. June 2008 - (Free Research) HCL offers pre-assessment services to its customers through its Pre - Assessment Methodology called AssessPRO™ which advices the customer on the benefits to switch over to latest versions of Oracle EBS R12.  (WHITE PAPER) READ ABSTRACT |

The Global ICT Supplier Top 50   by ComputerWeekly.com August 2012 - (Free Research) This report from Booz & Co evalutes the 50 largest publicly traded suppliers of ITC products and services and assesses their readiness to meet the demands of an increasingly digital world.  (ESSENTIAL GUIDE) READ ABSTRACT |

Best Practices for a Successful Upgrade Project by HCL Technologies Ltd. July 2008 - (Free Research) Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.  (ANALYST REPORT) READ ABSTRACT |

SAP Upgrade Assessment: Mitigating Risk of Upgrade Projects by HCL Technologies Ltd. June 2008 - (Free Research) This white paper examines the challenges and risks associated with SAP Upgrades and analyze how a SAP Upgrade Assessment could be used as a risk mitigation tool.  (WHITE PAPER) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Data Centers - Owning vs. Outsourcing by HCL Technologies Ltd. December 2010 - (Free Research) Many factors are causing CIOs to wonder which is better: colocation, cloud computing or maintaining your own data center. Check out this month’s E-Zine from Enterprise CIO Decisions for expert opinions and advice on these important topics and learn best practices for managing your data center in this unpredictable economy.  (EZINE)

SAP GRC Access Control Solution by HCL Technologies Ltd. May 2008 - (Free Research) This white paper discusses how SAP Governance, Risk, and Compliance (GRC) Access Control allow organizations to collaboratively define and oversee SoD enforcement, role management and compliant provisioning.  (WHITE PAPER) READ ABSTRACT |

5 Styles of Business Intelligence by MicroStrategy Incorporated June 2008 - (Free Research) This paper looks at the historical development of BI applications and BI technology, and concludes that five common Styles of BI have evolved during the past decade - each style representing a certain characteristic usage.  (WHITE PAPER) READ ABSTRACT |

Success with Static Analysis for Security: Why Code Audits Fail by Parasoft Corporation April 2009 - (Free Research) This paper explains why and how to apply static analysis tools in the context of a policy-based security process that not only prevents security vulnerabilities, but also focuses on SDLC productivity.  (WHITE PAPER) READ ABSTRACT |

Sybase® Market Liquidity Analysis by Sybase, an SAP company May 2011 - (Free Research) A full market perspective is difficult because of fragmented liquidity. Many securities are traded on more than one exchange or alternative trading venue. Knowing when, where and how to trade can be a challenge, and it’s getting harder all the time as the markets evolve.  (WHITE PAPER) READ ABSTRACT |

Simplifying Citrix XenApp -- Get the Insight you Need to Optimize Your Citrix Investment by XTS April 2008 - (Free Research) This white paper provides an analytical perspective on how to best manage your Citrix environment.  (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software August 2008 - (Free Research) In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.  (CASE STUDY) READ ABSTRACT |

Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software February 2008 - (Free Research) Learn how you can visually query and interpret information in databases and transform raw data into informed business decisions with interactive visualizations.  (CASE STUDY) READ ABSTRACT |

Whirlpool: Quality Means Loyalty by SAS Institute Inc. September 2008 - (Free Research) Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.  (CASE STUDY) READ ABSTRACT |

Transforming Healthcare Delivery with Analytics by IBM August 2012 - (Free Research) In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.  (WHITE PAPER) READ ABSTRACT |

Gartner Magic Quadrant: Selecting a vendor by IBM November 2011 - (Free Research) The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.  (WHITE PAPER) READ ABSTRACT |

IBM Systems Makeover Analysis for SAP Environments by IBM June 2010 - (Free Research) Craft an IT infrastructure that allows you to create and sustain market leadership. This brochure will get you started with the IBM Systems Makeover Analysis for SAP Environments. This analysis will give you in-depth insight into your current application performance and the levels of performance that can be achieved. Get the brochure.  (ANALYST BRIEF) READ ABSTRACT |

Accelerate Your Data Processing in the Cloud with Amazon Web Services and RightScale by RightScale March 2010 - (Free Research) In this Webinar, we show you how to improve your processing of real time financial analytics with RightScale and AWS. We show a live demonstration of how a hedge fund would run a scalable grid application environment that is automated, resilient to errors, and auditable.  (WEBCAST) READ ABSTRACT |

HP AppSystems for SAP HANA - Banking: Payment Item Analysis by Hewlett-Packard Limited June 2012 - (Free Research) What could your business do with the power to view analysis of over a million rows of transactional banking data in just one second at its disposal? View this brief demo to learn how flexible, real-time reporting and detailed analytics can be leveraged to increase customer retention and create up- and cross-sell opportunities.  (WEBCAST) READ ABSTRACT |

Turn Information into Advantage: Speed Business Analysis with SAP HANA, maximize Business Outcomes with HP by Hewlett-Packard Limited September 2012 - (Free Research) This paper offers strategies for boosting the speed of your organization's data analysis to enable you to derive more value from your information and make smarter business decisions.  (WHITE PAPER) READ ABSTRACT |

Extending Planning & Forecasting with Analytics by IBM May 2013 - (Free Research) This white paper examines the current state of analytics in today's accounting systems, and ventures to find ways to enhance and strengthen this foundation. Learn how automation can help support accounting systems.  (WHITE PAPER) READ ABSTRACT |

ACOs: Treat Patients More Effectively with Health Analytics by IBM March 2013 - (Free Research) This e-guide from SearchHealthIT.com highlights the importance of data analytics in the success of today's ACOs. Read now to learn the difference between collaborative and captive ACOs and discover how predictive analytics can provide the information necessary to dramatically improve patient care.  (EGUIDE) READ ABSTRACT |

Profitability modeling and optimization - Demo by IBM August 2012 - (Free Research) This webcast details one such option that effectively joins financial, operational, strategic planning and business analytics into an enterprise-wide, holistic solution. Watch this now to learn about this option that can seamlessly move between your personal, workgroup and enterprise requirements to deliver quick and accurate insights.  (WEBCAST) READ ABSTRACT |

Planning, Analysis and Forecasting - Demo by IBM August 2012 - (Free Research) This brief webcast details one analytics option that will seamlessly move between your personal, workgroup and enterprise requirements, helping you gain greater insights quicker and easier than ever before. Watch this now to learn real-life use cases for this innovative option.  (WEBCAST) READ ABSTRACT |

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