Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper. 

Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation. 

Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime. 

This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers. 

This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content. 

KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 

This case study outlines a recent development in Thompson Reuters' legal research service. In this study, you'll learn about the infrastructure technologies and solutions Reuters' implemented in order to successfully engineer this enhanced search platform, and learn about the benefits it brought the company. Read on for more. 

This Forrester Research Inc. research report examines the total economic impact and potential return on investment (ROI) of extract, transform and load (ETL) software. 

This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service. 

Bit9 conducted a survey on 1,020 IT and security managers in France, Germany, Spain and the UK studying their current views on today’s emerging threats and their stance against them. View this report for a summary of the overall results and uncover key findings. 

This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system.