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The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos by Alcatel-Lucent May 2008 - (Free Research) To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a...  (WHITE PAPER) READ ABSTRACT |

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent June 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Effective Wireless Transformation Series - Episode 1 by Alcatel-Lucent September 2010 - (Free Research) In this podcast episode, Jean discusses changes in the wireless marketplace, how new devices are creating a need for greater intelligence in the network, and the key factors service providers should consider when planning a migration to address mobile data traffic demands.  (PODCAST) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent October 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com May 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.  (IT BRIEFING) READ ABSTRACT |

Enhanced Wi-Fi Companion: A Complete Wi-Fi Solution for Business Mobility by ComputerWeekly.com June 2010 - (Free Research) Businesses that want to deploy Pocket PCs or other Windows Mobile/CE based devices on their Wi-Fi networks will benefit from a solution that incorporates the latest data security and Wi-Fi innovations, CCX certification, and a user-friendly interface in a single, complete solution without third-party supplicants.  (WHITE PAPER) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry August 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.  (WHITE PAPER) READ ABSTRACT |

Mobile payment technology - a buyer's guide by ComputerWeekly.com November 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 13 November 2012: Government commits to open standards by ComputerWeekly.com November 2012 - (Free Research) In this week's Computer Weekly, we look at the government's controversial new policy on open standards and what it means for public sector IT. After hurricane Sandy hit New York, we talk to one datacentre operator about how it kept services running. And our latest buyers' guide examines the market for infrastructure on demand. Read the issue now.  (EZINE) READ ABSTRACT |

Why Smart Phones in the Workplace Require Ruggedness by Intermec May 2011 - (Free Research) Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.  (WHITE PAPER) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.  (CASE STUDY) READ ABSTRACT |

Straight From the Source: BlackBerry Panel Answers Your Top BlackBerry 10 Questions by BlackBerry January 2013 - (Free Research) Join this panel of experts as they help you learn more about devices, features, functions, BlackBerry Enterprise Service 10 and the transition from old to new platforms.  (VIDEOCAST) READ ABSTRACT |

Rheem Mobilizes Field Service by Kony May 2013 - (Free Research) This brief case study illustrates how Rheem Australia, a water heater technology and manufacturing company, selected a third-party mobile technology to replace their outdated radio network and deliver a mobile strategy to enable field technicians to process SAP transactions from mobile devices anywhere, at any time.  (CASE STUDY) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com May 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?  (EZINE) READ ABSTRACT |

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc. The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.  (HARDWARE PRODUCT)

Empower Your Technicians, Lower Your Costs by Kony December 2012 - (Free Research) Your service teams are always on the go - that means they need to access customer information quickly and easily, from anywhere and at any time. This brief white paper introduces a mobile field service that ensures an accurate and timely flow of data from your field workers, increasing efficiency and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Cisco 850 Series Integrated Services Routers by Cisco Systems, Inc. The Cisco® 850 Series of secure broadband and wireless routers is part of the Cisco Integrated Services Router portfolio.  (HARDWARE PRODUCT)

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Webinar - Six Reasons Why You Need A Mobile Capture Strategy by Kofax, Inc. December 2012 - (Free Research) As many organisations attempt to streamline their business processes, many are turning to capture in various areas of their business.This webcast explores the benefits of mobile capture as the final step in your capture strategy. Continue on for six reasons why you need a mobile capture strategy.  (WEBCAST) READ ABSTRACT |

Make Field Service Best Practices Even Better by Leveraging Mobile Technology by Intermec June 2011 - (Free Research) Uncover best practices for workforce optimization, resource management, revenue assurance, and performance control and learn how technology you already have can enhance processes and improve productivity and profitability within your organization.  (WHITE PAPER) READ ABSTRACT |

Field Service Mobility Best Practices by NetMotion Wireless June 2011 - (Free Research) Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity.  Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers.  (WHITE PAPER) READ ABSTRACT |

Real-time Mobile Apps Boost Workforce Productivity by AT&T Corp October 2011 - (Free Research) This paper shows ways to combine mobile devices with a robust wireless network and complementary Software-as-a-Service (SaaS)-based offerings that will allow you to choose applications that fit your needs, empowering your workers to make efficient use of time in the field.  (WHITE PAPER) READ ABSTRACT |

Case Study: Curve by NEC Corporation August 2009 - (Free Research) Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.  (CASE STUDY) READ ABSTRACT |

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend June 2009 - (Free Research) This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions.  (WHITE PAPER) READ ABSTRACT |

Windows Essential Business Server 2008: Deploying Windows Mobile 6 with Windows Essential Business Server 2008 by Microsoft December 2008 - (Free Research) This document provides step-by-step instructions for deploying devices powered with Windows Mobile 6 in an IT infrastructure that is based on the Windows Essential Business Server 2008 (Windows EBS 2008) server solution.  (WHITE PAPER) READ ABSTRACT |

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