Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels. 

This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago. 

<p>In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.</p> 

This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. 

Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1. 

Learn about the top reasons companies should consider upgrading to Microsoft SharePoint 2010 as well as hardware solutions available that work in conjunction with SharePoint and SQL Server. 

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. 

The tablet market is characterised by intense interest from a multiplicity of players on one hand, and a virtually untested market place on the other. 

This White Paper is intended to help organizations who are attempting to set up an enterprise architecture practice. It shows how organizations can use a modular, iterative, and incremental approach in order to develop an architectural capability that is otherwise a large and complex undertaking. 

Do you have a large, complex set of interconnected, multi-tier applications that need ongoing development and testing? Spending too much time and resources setting up physical machines and resetting them than actually doing development and testing? Do you lack sufficient machines to test your multi-tier applications the right way? You're not alone. 

With the growth of virtual server deployments come new challenges to effectively protect virtualized data sets. Traditional backup and recovery methods become less effective as the virtual infrastructure scales, creating the need for more scalable… 

Dell storage helped Navicure reduce disaster recovery site deployment time by 75 percent and automated the planning, testing, and deployment of a disaster recovery solution using VMware® SRM software and Dell EqualLogic SRM Adapters.