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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.
September 22, 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.
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Leveraging Real-Time Web Collaboration to Improve Your Sales Process by CA Technologies.
September 2008 - (Free Research)
Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members.
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BoldChat Whitepaper: Proactive Chat by LogMeIn, Inc.
February 2012 - (Free Research)
If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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The Social Customer Engagement Index by SAP America, Inc.
July 2011 - (Free Research)
This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers.
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Advanced Authentication Methods: Software vs Hardware by CA Technologies.
June 2011 - (Free Research)
View this webcast to discover the advantages of a software-based authentication solution and how it can help your organization extend strong authentication to all of your employees, partners and customers in a secure, convenient, cost effective manner.
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Mitigating the Risks of Email Outages by Mimecast
June 2011 - (Free Research)
Email is the dominant mode of enterprise communication, so even a brief outage can have a serious impact on customer relationships and, most importantly, revenue streams. Take a look at this expert resource for a detailed analysis of the challenges facing email continuity.
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Stop losing revenue from poor online customer experiences by Tealeaf
August 2011 - (Free Research)
24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success.
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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
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Best Practices for mobile authentication by thawte Inc.
February 2012 - (Free Research)
Access this expert e-guide to find key tips for planning, composing, and implementing a mobile authentication method in your business.
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Disaster Recovery Techniques for SQL Server by Global Knowledge
January 2009 - (Free Research)
This article focuses on tools that are a part of the SQL Server application which after proper setup can prevent data loss on a record, table or database level.
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CW+: Special Report on Oracle by ComputerWeekly.com
December 2010 - (Free Research)
This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Upgrading to vSphere: What you need to know by Dell and VMware
November 2010 - (Free Research)
Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This webcast provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step.
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Presentation Transcript: Upgrading to vSphere: What you need to know by Dell and VMware
August 2010 - (Free Research)
Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This transcript provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step.
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Podcast: Upgrading to vSphere: What you need to know by Dell and VMware
August 2010 - (Free Research)
Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This podcast provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step.
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Consolidating and Archiving Patient-centric Medical Images by Dell, Inc.
May 2011 - (Free Research)
As medical imaging evolves in the digital era, images must be delivered through a single information network and be easily accessible. Current methods of managing images are proving increasingly inefficient and costly. Read about a platform that addresses these concerns and provides simplified and accelerated access to medical files and images.
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