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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
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HP Warranty & Claims Management for Manufacturing - Solution Overview by Hewlett-Packard Limited
September 07, 2012 - (Free Research)
Outsourcing services from your manufacturing company means you lose control, visibility, and data accuracy. To regain control you need to extend your customer relationship management (CRM) and enterprise resource planning (ERP) systems to users not part of your company. Read this paper to learn how an application can help address these needs.
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Microsoft DevRadio: (Part 1) UX Guidance for Handling Large Data in Windows 8 Apps by Microsoft
March 18, 2013 - (Free Research)
In this webcast, sit down with a Windows app development expert to learn about options for making user experience more intuitive, especially in the context of large or complex data. Watch for more information and best practices on shortening user cycles and closing user gulfs, fast and fluid data virtualization, examples of data patterns, and more.
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The age of compliance: Preparing for a riskier and more regulated world by SAP America, Inc.
August 31, 2010 - (Free Research)
Events such as the financial crisis and the Gulf oil spill have provided fresh impetus for efforts to gain better oversight and coordination across risk and compliance functions. Read this white paper to learn how the integrated management of risk and compliance has developed among corporates in multiple countries and industries.
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Lessons Learned from Hurricane Katrina: How To Maintain Operations During a Regional Disaster by SunGard Alternative Investments
August 19, 2010 - (Free Research)
No one could have prepared the country for the wrath that Hurricane Katrina unleashed on the Gulf Coast of the United States. Why were businesses not more prepared to recover quickly and continue operating in the face of this disaster? Read this whitepaper to find out how a comprehensive disaster recovery plan could have helped.
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Hitachi IT Operations Analyzer: Root Cause Analysis for Supporting Fault Identification by Hitachi Data Systems
May 01, 2009 - (Free Research)
Hitachi Data Systems introduces Hitachi IT Operations Analyzer software with unique Root Cause Analysis functionality. The IT Operations Analyzer is a powerful, proven approach to simplifying IT infrastructure management, with comprehensive performance and availability monitoring of up to 250 server, network and storage nodes.
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Email Recovery & Management Software by Ontrack® PowerControls™ by Kroll Ontrack
Email administrators and other I.T. professionals have access to valuable email recovery and repair solutions from Kroll Ontrack.
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Dell CompleteCare™ Accidental Damage Service by Dell, Inc.
January 2009 - (Free Research)
Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.
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Protect, Detect, and Correct: What's New in Tripwire Enterprise 8 by Tripwire, Inc.
February 2011 - (Free Research)
Configurations that "drift" from compliance, by the accrual of gradual, sometimes minute changes often lead to exploits, audit failures, and unplanned repair time. Worse still, it takes even more time to bring new, fresh, out-of-the-box servers up to a compliant, audit-passing state—sometimes a half a day or more per machine.
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ipMonitor by SolarWinds, Inc.
May 2008 - (Free Research)
Searchnetworking.com 2008 Product Leadership Award Winner, ipMonitor, delivers out-of-the-box availability monitoring ideal for environments with less than 500 network devices.
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Storage magazine Online June 2009: Heal Thyself by SearchStorage.com
May 2009 - (Free Research)
A trend in storage product messaging these days is the theme of self-healing storage - the ability of a system to detect and repair hard disk problems automatically. In this month's cover story, independent storage expert Marc Staimer explains how and how well they work. This electronic issue also includes features on storage efficiency...
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Reducing the Total Cost of Ownership (TCO) of PCs by Persystent Technologies
September 2008 - (Free Research)
Persystent manages the PC life cycle through its high speed imaging, automated repair, and policy and authorized configuration enforcement and it also provides the most effective way for an enterprise to reduce TCO.
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ImageMC++ by Viking Software Solutions
ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.
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Designing Next Generation Test Systems by National Instruments
February 2008 - (Free Research)
This guide addresses challenges that pressure engineering teams to reduce the cost and time of testing, provides insight into how test managers and engineers are overcoming these challenges, and offers guidelines on building modular, software-defined...
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The Distributed Enterprise by Raritan Inc.
January 2008 - (Free Research)
This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered as a component of branch office networks.
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A Layered Approach to Securing Remote Maintenance Consoles by Raritan Inc.
January 2008 - (Free Research)
Existing techniques for accessing maintenance consoles are inefficient and leave security holes in the network. Learn how, by deploying a secure console server, maintenance consoles can be secured and the availability of the network improved.
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Mind the Gap: CISOs Work to Narrow the Breach-to-Detection Gap for Better Security by Tripwire, Inc.
February 2011 - (Free Research)
Compliance is indeed a conscientious effort toward securing corporate assets. IT organizations have committed much time and money to the cause. Despite security breaches still happening many still fly under the radar. This paper outlines what precautions need to be taken to avoid future security breaches.
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