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How Centralized Backup Can Ease Remote Site Data Protection Challenges by Quantum Corporation

February 02, 2012 - (Free Research)

Check out this E-Guide to learn how centralized backup can help address some of today's remote site data backup and protection challenges. In this guide you'll learn the keys to remote backup and recovery, and discover how technologies like deduplication and cloud are becoming part of these processes. Read on to learn more.

(EGUIDE)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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Navigating the path to satisfying online customer experience by Tealeaf

November 23, 2011 - (Free Research)

Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.

(EGUIDE)

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Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.

(EGUIDE)

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E-Guide: Key components to a virtual disaster recovery solution by Dell Compellent

October 13, 2011 - (Free Research)

In businesses nationwide, IT infrastructures have been growing rapidly – leading to extensive sprawl. In terms of disaster recovery, this spells mayhem. This e-guide suggests virtualization as a potential solution and explains why hot sites, bandwidth, and testing are essential components of any virtual disaster recovery plan.

(EGUIDE)

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10 Red Hat® Linux™ Tips and Tricks by Global Knowledge

December 2008 - (Free Research)

Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.

(WHITE PAPER)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)

Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.

(E-LEARNING TUTORIAL)

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Top five tips for avoiding automation mistakes by CA Technologies.

June 2011 - (Free Research)

Automation is sometimes seen as a cure-all for IT departments looking to cut costs, but IT pros who implement this technology need to be sure they apply it correctly to really save money. This e-guide from SearchDataCenter.com, explores which mistakes are common when it comes to implementing automation.

(EGUIDE)

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Disaster Recovery and the Cloud: Are you prepared? by Symmetry Corporation (E-mail this company)

October 2011 - (Free Research)

Check out this E-Guide for key considerations when drawing up a DR plan and to learn how the cloud can work into such a strategy. You'll also learn what types of organizations can most benefit from DR in the cloud. Read on to learn more.

(EGUIDE)

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E-Guide: Is Cloud Data Backup Service Right for your Organization? by Dell, Inc. and Intel

March 2011 - (Free Research)

This e-guide discusses different flavors of cloud backup in the market today and details what you should consider before adopting a cloud backup offering. Download this e-guide to learn more about cloud storage and how it fits into your IT plans.

(EGUIDE)

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Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com

November 2011 - (Free Research)

In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.

(EZINE)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.

March 2006 - (Free Research)

The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.

(WHITE PAPER)

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WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

E-Guide: Disaster Recovery Planning for Health care Providers by Dell Compellent

November 2011 - (Free Research)

For hospitals, timely access to patient data is critical for maintaining normal operations during a natural or man-made disaster. This e-guide will help health care providers create and implement effective disaster recovery and business continuity plans -- complete with advice from providers who had to put those plans into action.

(EGUIDE)

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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

Recover lost online revenue with customer experience management by Tealeaf

November 2010 - (Free Research)

In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Netflights.com uses Tealeaf in the call center to help generate 20% of all revenue by Tealeaf

November 2010 - (Free Research)

To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.

(CASE STUDY)

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Guide to using social media for customer support by ComputerWeekly.com

February 2011 - (Free Research)

Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.

(WHITE PAPER)

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Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)

This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface.

(WHITE PAPER)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Business Technology Marketing Benchmarks 2007-2008 PDF Slides by KnowledgeStorm Webinars (E-mail this company)

July 2007 - (Free Research)

Find out what 1,038 B2B marketers revealed about what works for lead generation and nurturing tactics. Invite your entire team to view this free Webcast and learn about B2B email, search marketing and surprising Webcast and white paper marketing statistics.

(WEBCAST)

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Delivering a Unique Online Experience for Segments, Regions, and Brands: Knowing When to Use Personalization, Microsites, and Independent Sites by Oracle Corporation

April 2011 - (Free Research)

Differentiating customer experiences for online channels is an important deciding factor for loyalty and growth. This white paper discusses the primary considerations and options for delivering a unique online experience to satisfy all of your customer and stakeholder needs.

(WHITE PAPER)

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