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Marketing strategies to improve customer understanding by OpenText

June 19, 2012 - (Free Research)
In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding. 
(EGUIDE) READ ABSTRACT |

The CIO's Guide to Fixed Mobile Convergence by BlackBerry

April 07, 2010 - (Free Research)
Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation. 
(WHITE PAPER) READ ABSTRACT |

Supporting a Multichannel Contact Center by Verint Systems

February 13, 2013 - (Free Research)
Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle. 
(EGUIDE) READ ABSTRACT |

UC and Collaboration: Benefits and Market Drivers by Sprint

January 30, 2013 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage. 
(EGUIDE) READ ABSTRACT |

How to Get Ahead in IPTV: A Guide to Setting up an IPTV Service by Alcatel-Lucent

February 01, 2007 - (Free Research)
Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV. 
(WHITE PAPER) READ ABSTRACT |

UC Trends That are Changing Collaboration by Cisco (E-mail this company)

January 16, 2014 - (Free Research)
This expert e-guide features information on the unified communications market with five key trends and a top 10 list of news stories from the past year. 
(EGUIDE) READ ABSTRACT |

Expert guide to mobile unified communications: Implementation best practices by Plantronics

July 05, 2011 - (Free Research)
This expert e-guide uncovers the benefits of mobile UC, best practices for implementing fixed mobile convergence and mobile UC solutions as well as products that will make the execution easier. 
(EGUIDE) READ ABSTRACT |

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)
This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 
(WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios by IBM

June 2009 - (Free Research)
The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Unified Communications Pocket Guide by ShoreTel

May 2009 - (Free Research)
This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy. 
(EGUIDE) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com

May 2012 - (Free Research)
This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital? 
(EZINE) READ ABSTRACT |

Plantronics Voice Partner Solutions Guide (Microsoft) July 2013 by Plantronics

April 2014 - (Free Research)
Effective communication is critical to a successful organization. This exclusive paper takes a look at a series of wireless voice solutions that can keep your workforce connected and productive while fostering collaboration and driving innovation. 
(WHITE PAPER) READ ABSTRACT |

CW+: Mobile Voice over IP - opportunities and threats by ComputerWeekly.com

December 2010 - (Free Research)
Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Increase your Revenues and Profits by Offering Managed Voice by Cisco Systems, Inc.

March 2011 - (Free Research)
Offering hosted unified communications and VoIP services is a strong opportunity for service providers. How do you know which customized plan is right for your specific business needs? Read this E-Guide to learn pros and cons, as well as which questions to ask potential clients to ensure that you are delivering the solution that’s right for them. 
(EGUIDE) READ ABSTRACT |

802.11n Demystified Companion Guide by Xirrus

December 2008 - (Free Research)
This guide provides an overview of 802.11n-including how this new standard will deliver higher performance than existing 802.11a/b/g networks, and what network managers should do to prepare their networks to achieve the highest performance. 
(WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM

April 2009 - (Free Research)
The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management. 
(WHITE PAPER) READ ABSTRACT |

UC and the Evolution of Enterprise Telephony by AVST (E-mail this company)

April 2013 - (Free Research)
This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC). 
(EGUIDE) READ ABSTRACT |

Validating VoLTE: A Definitive Guide to Successful Deployments by Ixia

March 2014 - (Free Research)
Access this guide for an extensive framework and step-by-step approach for thoroughly evaluating all aspects of a voice-over LTE implementation. 
(WHITE PAPER) READ ABSTRACT |

Technical Guide on Collaboration Threat Vectors by Websense, Inc.

October 2011 - (Free Research)
Techtarget's Security Media Group presents a comprehensive guide to securing collaboration technologies. Our experts help you address the security concerns of collaboration and social networking technologies and offer best practices for locking down voice communications via VoIP or Skype. 
(EBOOK)

Unified Communications Trends and Challenges: How to Stay on Top by ScanSource Communications

April 2011 - (Free Research)
This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition. 
(EGUIDE) READ ABSTRACT |

What’s the value of unified communications? by Plantronics

July 2011 - (Free Research)
In this expert E-Guide, uncover a list of important questions that should be asked of you and your organization when you are considering a UC implementation. Explore seven phases of implementation for the analysis of the value of UC in each. 
(EGUIDE) READ ABSTRACT |

UC Messaging by CDW Corporation

March 2011 - (Free Research)
Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing. 
(VIDEOCAST) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

December 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. 
(WHITE PAPER) READ ABSTRACT |

Google Voice: Ready for the Enterprise? by ComputerWeekly.com

January 2011 - (Free Research)
Google announced its Google Voice service in 2009 as a  "trial service, by invitation only", but it quickly became widely available in the US. Google originally stated that it was a consumer service and not meant to be an enterprise service, but the player now considers it part of its enterprise service portfolio. 
(WHITE PAPER) READ ABSTRACT |

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