In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 

AIG major business challenge was the rapid access to archive data so to overcome this problem AIG tried Quantum backup solutions that combined data de-duplication disk, tape, due to which the company is now able to enhance compliance. 

This IDC case study featuring Comcast explores the challenges the rapidly growing company faced, as well as the HR solutions which met and exceeded their needs. 

See this demo spotlight from IBM Business Partners. View demos on planning, profitability analysis, interactive dashboards and more. Look at real-world examples of how your midsize company can improve performance with IBM Cognos Express. 

Migrating to the cloud can be a tricky process which IT pros should be aware of before starting on their initiatives. Access this essential resource to discover a useful Q&A that spotlights the range of issues you could encounter when adopting cloud services. Also, learn more about the three types of cloud and their uses. 

Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. 

While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance. 

<p>To enjoy the flexibility and resource savings of a private cloud, you need to know where to begin with building one. In this issue of <em>Cloud Development Digest, </em>find best practices and expert recommendations for implementing a private cloud.</p> 

Before purchasing a deduplication solution, give this buyer's guide a look - featuring a complete ranking and analysis of dozens of currently available deduplication solutions, this guide has the information you need to make an informed decision and find the perfect dedupe appliance for your business. 

This chapter from this SearchDataBackup.com best practices backup guide walks you through the process of evaluating and purchasing backup products. This backup product buying guide lists the criteria involved in selecting backup products for each backup product category and offers product specifications that will help you compare products. 

<p>Learn how to communicate more effectively with your boss in this guide from Dr Brian Sutton and Dr Robina Chatham. </p> <p> </p> 

VMware Workstation allows administrators to run multiple operating systems from a single physical machine. But you may be wondering if an upgrade to Workstation 7 is necessary. 

Virtualization is a white hot topic in the IT world, and with good reason. It's vital for networking professionals to understand how server virtualization and networks affect each other. In this expert e-guide learn about managing virtualization networking, distributed virtual switching, network capacity planning for virtualization and more.