This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project. 

This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 

This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business. 

Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments. 

Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. 

Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities. 

<p>Access this e-guide to get advice on data quality concerns in the era of big data. With two conflicting ideologies on the best data strategies, it’s hard to know which best suits your enterprise. Discover how to begin a formal, and successful, data governance program and which of the data quality philosophies best fits your organization.</p> 

This white paper offers a detailed guide of information you need to know to prepare your data center for the cloud with unified networking, scale-out storage, trusted server pools and power management. 

This e-guide provides two articles from our award-winning editorial team on how to overcome data governance program issues and best practices for applying on-going data governance tactics. 

This extensive e-guide focuses on how to remain up to speed with data security and governance programs for your growing enterprise. 

This edition of BI Trends and Strategies opens with a piece by Lou Agosta on the need for data warehouses to adapt to new data types, innovation and big data. Alan R. Earls also offers advice for incorporating spreadsheets into your BI programs without problems and Richard Herschel calls for universities to step up their BI and analytics programs. 

In this expert e-guide, gain best practices for sizing server hardware for virtual machines. Find out what you should look for when selecting servers for different types of virtual machines and how to select tools for benchmarking your virtual environment. Plus, discover how to plan for the current and future needs of your virtual environment.