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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

Microsoft Virtualization from Data Center to Desktop by Microsoft Corporation India Pvt Ltd September 15, 2008 - (Free Research) Read this comprehensive guide for customers to better understand Microsoft Virtualization and its role in enabling Dynamic IT and a people-ready business.  (WHITE PAPER) READ ABSTRACT |

Guide to Better Decision-Making for Your SMB Through IT by SAP AG June 09, 2008 - (Free Research) Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions.  (WHITE PAPER) READ ABSTRACT |

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.  (WHITE PAPER) READ ABSTRACT |

The CIO's Guide to IT Cost Optimization During the Recession by Hewlett-Packard Company June 18, 2009 - (Free Research) In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value.  (EGUIDE) READ ABSTRACT |

The CIO's Guide to Mobile Applications by BlackBerry January 2005 - (Free Research) This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Extending Enterprise Resource Planning (ERP): A Buyer's Guide to ERP versus Best of Breed Decisions by SAP AG September 2008 - (Free Research) Extending ERP is the focus of this document, which encompasses utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or "Best of Breed" solutions.  (WHITE PAPER) READ ABSTRACT |

Business Continuity Planning IT Survival Guide by CA December 2008 - (Free Research) This survival guide will help you and your company start to plan an effective business continuity plan. The end result should be a reduction in risk factors and to minimize the impact of disasters that are out of your control.  (WHITE PAPER) READ ABSTRACT |

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explores core principles companies can use to help them select a CRM system.  (WHITE PAPER) READ ABSTRACT |

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.  (WHITE PAPER) READ ABSTRACT |

Pocket E-Guide Review: Dell Latitude E6400 by Dell, Inc. and Microsoft December 2009 - (Free Research) The Dell Latitude E6400 is a 14" laptop targeted towards businesses that need good performance, solid design, and a commonality of parts for an entire workforce. Read this Pocket E-Guide for a features and performance review of the Dell Latitude E6400.  (EGUIDE) READ ABSTRACT |

Essential Guide to Replication for DR by SearchStorage.com December 2009 - (Free Research) Once considered a Disaster Recovery solution only for well-heeled enterprises, replication is now a flexible and affordable alternative for all companies. Read this e-guide and find out why!  (EGUIDE) READ ABSTRACT |

Business Intelligence: A Guide for Midsize Companies—Improving Your Company’s Efficiency and Effectiveness, No Matter Its Size by SAP AG September 2009 - (Free Research) While your company has continued to improve its operating efficiencies, you feel your company should be spending more time analyzing what's going on and predicting and planning for the future. This white paper from SAP offers guidance on how to improve the efficiency and effectiveness of your company with business intelligence.  (WHITE PAPER) READ ABSTRACT |

Business Intelligence: The Definitive Guide for Midsize Organizations by SAP AG June 2008 - (Free Research) Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Ensuring Maximum ROI when Developing Mobile Applications by Sybase, Inc. June 2009 - (Free Research) This E-Guide explains how enterprises can maximize ROI while mobilizing their enterprise applications. Part one explains three common deployment approaches. Part two discusses the challenges and benefits of each approach. Part three provides tips to help enterprises maximize mobile application ROI. Read this E-Guide to learn more.  (EGUIDE) READ ABSTRACT |

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP AG June 2009 - (Free Research) A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making.  (WHITE PAPER) READ ABSTRACT |

BPM Technology Taxonomy: A Guided Tour to the Application of BPM by SAP AG March 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.  (WHITE PAPER) READ ABSTRACT |

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP September 2009 - (Free Research) Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.  (WHITE PAPER) READ ABSTRACT |

Best Practices Guide - Intel® Xeon® Edition: VMware Reference Configurations for Midsize Companies by Sun Microsystems, Inc. and Intel Corporation September 2009 - (Free Research) This white paper proposes a spectrum of reference configurations using Sun servers based on Intel processors, the broad range of Sun storage systems and appliances, and the VMware suite of virtualization products to configure cost-effective information systems for these businesses.  (WHITE PAPER) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.  (WHITE PAPER) READ ABSTRACT |

Data Deduplication for Primary Data by SearchStorage.com October 2009 - (Free Research) This E-Guide will explore if Data Deduplication is suitable for primary data and what vendors are doing to keep performance high for your company’s backups. If you are an IT Professional looking to Dedupe your Primary data, this E-Guide will help you navigate all the options and decisions you need to make.  (EGUIDE) READ ABSTRACT |

Pocket E-Guide: Data Breach Dangers -- Learn to How to Protect Data and Lower Security Spending by IBM October 2009 - (Free Research) Information security is important, but justifying increased security spending isn't. Even though important factors such as stock performance and customer loyalty are directly affected by security breaches. This E-Guide outlines three specific actions for your company to take in order to protect and promote brand trust by preventing data breaches.  (EGUIDE) READ ABSTRACT |

A Shortcut Guide to Virtualization and Service Automation by Hewlett-Packard Company October 2008 - (Free Research) This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.  (WHITE PAPER) READ ABSTRACT |

The Good, Bad and Necessary: The Complete Guide to PCI 6.6 Success by Breach Security June 2009 - (Free Research) This resource provides IT security professionals with the information needed to understand PCI compliance and specifically, one of the standard's latest requirements, 6.6. In addition, the paper offer tips for successful PCI 6.6 compliance and highlights compliance successes from real-world companies.  (WHITE PAPER) READ ABSTRACT |

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.  (WHITE PAPER) READ ABSTRACT |

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