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Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Call Center Management: Planning, Scheduling, Historical and Real Time Statistics by DeskFlex August 2008 - (Free Research) This paper examines how Call Centers in a number of industries have been able to significantly improve agent performance while reducing cost by using Agent Power Planning and Scheduling from Desk flex.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment - Featuring Research from Gartner by Cognos, an IBM Company September 2008 - (Free Research) This new issue paper from Cognos, an IBM company, features research from Gartner highlighting the five BI success factors for the midsize organization, including tactical guidelines for effective BI deployment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Five Procurement Guidelines You Can’t Afford to Ignore by StarCite August 2008 - (Free Research) Here is a list of 5 guidelines that companies should keep in mind as they create their spend management program: Data Consolidation, Preferred Vendor Program, Legal Oversight, Company-wide Visibility and Coordination.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company) Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ComputerLab Solutions: Grab and graph your computer lab usage stats! by Computer Lab Solutions. LabStats is the easiest and most economical software solution for tracking computer lab usage.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ILOG JRules 6.7 - Download A 6-month Evaluation Copy Of The Full-Featured JRules by ILOG Inc April 2008 - (Free Research) ILOG JRules is the easiest, most effective way to externalize business rules from code. It's faster, more flexible, and more reliable than alternatives like open source or home-grown rule engines. Download A 6-month Evaluation Copy Today!  (DEMO) READ ABSTRACT | GO TO DEMO

Guide to Managing VoIP Performance in Converged Networks: Will Your Network be Able to Cope? by NetScout Systems, Inc. June 2008 - (Free Research) This white paper describes how to best plan for a successful implementation and optimal performance for applications across the board.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices in Records Management: Practical Guidelines for Achieving Compliance by Iron Mountain Digital September 2008 - (Free Research) Records management is more critical than ever before, and many companies are raising questions about how their program performs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Center Control: Guidelines to Achieve Centralized Management by Avocent. February 2008 - (Free Research) Learn how to access and control of local systems, and remote control of systems across town or in branch offices around the world.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Guidelines for the Evaluation of Enterprise De-Duplication Solutions: How to Navigate the Pitfalls and Hyperbole by Diligent Technologies Corporation. February 2008 - (Free Research) When it comes to data deduplication, the truth is often distorted. This white paper breaks through the hype and provides you with an outline on the principles of deduplication as well as tips for evaluating solutions. Read this white paper to learn …  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Guidelines for Energy Efficient Data Centers by Hewlett-Packard Company June 2008 - (Free Research) In this paper, The Green Grid™ provides a framework for improving the energy efficiency of both new and existing datacenters. The nature of datacenter energy consumption is reviewed and best practices are suggested that can significantly impa…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Vulnerability Assessments: Guidelines to Maximize Performance by Lumension Security February 2008 - (Free Research) This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Archived Data: Leveraging Best Practices for Substantial Services Revenue Gains by Arrow ECS Midmarket Group September 2008 - (Free Research) This E-Guide offers a few guidelines that can be employed when making decisions about long-term archiving, retention and disposal of customer data.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Incorporating SLA Requirements into Your Database Monitoring Plan by Embarcadero Technologies, Inc. September 2008 - (Free Research) Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Best Practices for Measuring and Managing Today's Complex Messaging Environment by Quest Software, Inc June 2008 - (Free Research) This white paper describes the components of a typical messaging environment and the recommended reporting, analysis, and diagnostic practices you should use to maintain the health of this complex environment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Case Study - Woolrich Customer Story by Linoma Software August 2008 - (Free Research) Woolrich needed a solution that would enable it to be PCI compliant and flexible enough to work within their trading partner’s guidelines, so to meet these requirements Woolrich choosed GoAnywhere software product from Linoma Software.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Guidelines for Selecting the Right Services Partner to Bridge Business and Technology Innovation by Alcatel Lucent February 2008 - (Free Research) This paper is meant to help executive decision-makers at carrier and enterprise organizations understand the importance of business-, service- and network-level transformation.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Visiprise Quality Management Solution by Visiprise Visiprise Quality Management expedites the disposition of incoming and in-process nonconforming materials, documents the process, and manages the corrective and preventive action process to ensure that appropriate analysis and actions are taken. Visiprise Quality Management is designed for manufacturing shop floor staff and receiving inspectors.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

MD3000 and MD3000i: Array Tuning Best Practices by Dell, Inc September 2008 - (Free Research) This white paper provides an overall approach to tuning I/O performance and also provides specific guidelines for using the storage array tuning controls.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IPTV Test and Measurement Best Practices by Alcatel Lucent August 2008 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Deploying Microsoft® SQL Server™ 2005 with Microsoft Windows Server® 2008 on Dell™ PowerEdge™ Servers and Dell Storage by Dell, Inc August 2008 - (Free Research) This white paper provides an architectural overview and configuration guidelines for deploying Microsoft SQL Server 2005 x64 SP2 with Microsoft Windows Server® 2008 x64 Enterprise or Standard Edition on Dell PowerEdge servers with Dell PowerVault.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Choosing Managed Hosting and Colocation Providers by PEER 1 September 2008 - (Free Research) This E-Guide is an introduction for those considering an outsourcing provider and looking for a checklist of key guidelines to keep in mind. Learn how to save money while improving service and maintaining a focus on your core business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

More than PCI Compliance- Obtaining Continuous Control by Vericept Corporation July 2008 - (Free Research) Find out how to take the challenge out of PCI DSS and start down the path to continuous compliance.  (PODCAST) READ ABSTRACT | GO TO PODCAST

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