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The Movement to Virtualization: Nemertes Research and Altor Networks on Cloud Security by Altor Networks

February 23, 2010 - (Free Research)

Watch this webinar, with Nemertes Research and Altor Network, and learn about the trends of moving to virtualization, dynamics of the cloud, security challenges virtualization gives us, issues of compliance, and why existing solutions don’t really fulfill the needs of the enterprise.

(WEBCAST)

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Taking an In-Depth Look into the Citrix XenDesktop User Experience by Citrix

October 06, 2009 - (Free Research)

When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop's user experience, sharing highlights and answering your most pertinent questions.

(PRODUCT OVERVIEW)

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Twynham School Relies on DocAve® to Protect Valuable SharePoint Data by AvePoint, Inc.

February 04, 2010 - (Free Research)

Southwest England's Twynham Comprehensive School used AvePoint's DocAve Backup and Restore to provide reliable, granular, and full-fidelity backup and recovery capabilities to protect their over 50GB of data and hundreds of sites stored on its MOSS environment.

(CASE STUDY)

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Kentico CMS for ASP.NET v. 5.0: Web Content Management System - Free 30 Day Trial! by Kentico Software

March 12, 2010 - (Free Research)

Kentico CMS is an affordable Web content management solution providing a complete set of features for building Web sites, community sites, intranets and on-line stores on the Microsoft ASP.NET platform.

(TRIAL SOFTWARE)

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The EPA's Mandatory Reporting Rule: How It Works and Guidelines to Successful Compliance by SAP America, Inc.

March 16, 2010 - (Free Research)

Read prescriptive, step-by-step guidelines to help companies successfully comply with the EPA's Final Mandatory Reporting of Greenhouse Gases Rule. Learn how the right software can help global organizations address the complexity of growing GHG regulations while reducing risks at both the enterprise and local level.

(WHITE PAPER)

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The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft

March 05, 2010 - (Free Research)

This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.

(WHITE PAPER)

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Delivering Customer Service via the Contact Center and the Web by Microsoft

September 01, 2009 - (Free Research)

This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders.

(ANALYST REPORT)

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Self-Service: Putting Customers First Makes You a Winner by Microsoft

April 01, 2009 - (Free Research)

This paper examines the business and call center trends driving automation, and provides insight on finding the right balance between self-service and live agent support.

(WHITE PAPER)

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Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc.

January 26, 2010 - (Free Research)

To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.

(WHITE PAPER)

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Security Blanket 3.0 by Trusted Computer Solutions

October 29, 2009 - (Free Research)

Using OS lock down scripts can be time consuming and error prone. Keeping those scripts up-to-date as new guidelines are published requires a continuous cycle of research, interpretation, and script revision. Do you really have time for this? Security Blanket automates the process of locking down Linux and Solaris operating systems.

(DOWNLOAD)

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Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.

(WHITE PAPER)

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Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa

July 26, 2009 - (Free Research)

Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance.

(WHITE PAPER)

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The Future of Enterprise Content Management: Guidelines for Transforming Your ECM System to ECM 2.0 with SharePoint 2007 and DocAve by AvePoint, Inc.

February 04, 2010 - (Free Research)

The goal of an Enterprise Content Management (ECM) system is to connect the people, processes, and information of an organization. This document is intended to aid IT administrators and other stakeholders responsible for deploying and managing an Enterprise Content Management (ECM) system for their organization.

(ANALYST BRIEF)

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Architecting PCI DSS compliance with encryption, tokenization, and key management by Thales

March 01, 2010 - (Free Research)

Securing cardholder data is not just about passing annual PCI DSS audits. Depending on your key management architecture, you could be spending too much time maintaining compliance or not even meeting the PCI DSS requirements for scope reduction. View this webcast to learn more about where encryption and tokenization fit in a merchant architecture.

(WEBCAST)

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Expert strategies for making the most out of customer interactions by ColdSpark, Inc.

February 19, 2010 - (Free Research)

In this podcast, learn ways to improve customer interactions and customer relations, get tips for learning more about your customers and find out the best ways to improve an organization's overall plan on customer feedback and interaction.

(PODCAST)

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Podcast: Exchange 2010 Roadmap Series: Performance And Sizing by Dell, Inc. and Intel

December 15, 2009 - (Free Research)

In this mediacast, featuring Exchange expert, Lee Benjamin, learn how to use a storage calculator for optimal performance of your Exchange environment. Discover the new storage features of Exchange 2010 and how to utilize them for increased flexibility and reduced costs.

(PODCAST)

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Exchange 2010 Roadmap Series: Performance And Sizing by Dell, Inc. and Intel

December 15, 2009 - (Free Research)

(WEBCAST)

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Data Recovery You Can Believe In by i365, A Seagate Company

February 04, 2010 - (Free Research)

Read this paper to learn how Over 22,000 customers trust and rely on EVault for protection of their mission critical data. They made this decision based on EVault's ability to address their requirements.

(WHITE PAPER)

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Challenges and Opportunities of the Payment Card Industry: A White Paper by the IT Compliance Institute by Tripwire, Inc.

January 2007 - (Free Research)

Enterprise businesses require the control framework involved in the PCI DSS to help improve internal operational, security and audit performance. This white paper details how alignment of business and PCI goals is important to ensure continuity and meet all internal security standards.

(WHITE PAPER)

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Support Services: Driving IT and Business Efficiency by Hewlett-Packard Company

October 2009 - (Free Research)

In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency.

(WHITE PAPER)

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The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight

January 2010 - (Free Research)

Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.

(WHITE PAPER)

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Presentation Transcript: Exchange 2010 Roadmap Series - Performance and Sizing by Dell, Inc. and Intel

December 2009 - (Free Research)

In this presentation transcript, featuring Exchange expert Lee Benjamin, learn how to use a storage calculator for optimal performance of your Exchange environment. Discover the new storage features of Exchange 2010 and how to utilize them for increased flexibility and reduced costs.

(PRESENTATION TRANSCRIPT)

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25 Best Practices for Managing User Access to Desktops, Networks, and Applications to Ensure Regulatory Compliance by Imprivata

June 2009 - (Free Research)

Government and industry bodies around the world have issued regulations designed to ensure the security, integrity, and confidentiality of personal and corporate data. Taken together, these regulatory guidelines point toward a growing consensus of best practices in IT security. This white paper explores these compliance-driven best practices.

(WHITE PAPER)

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Teleworking in the Cloud: Security Risks and Remedies by Juniper Networks, Inc.

May 2009 - (Free Research)

Teleworking in the cloud is enjoying a bump in visibility because of hype about cloud computing and the appearance of new software as a service (SaaS) players. Use Gartner's cloud security-planning guidelines to mitigate risks of data loss and exposure when users rely on third-party-hosted applications.

(ANALYST BRIEF)

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Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc.

October 2009 - (Free Research)

This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems.

(WHITE PAPER)

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