MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers. 

ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more. 

This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 

Check out this data sheet for a categorized listing of 600 common applications for which Blue Coat PacketShaper delivers an accurate picture of network traffic. 

The CDRH (Center for Devices and Radiological Health) is in the process of updating their standards and suggested practices. They are going to be more strict with medical device developers. The purpose of this paper is to present the medical device developer guidelines for complying with the "suggestions" of the CDRH. 

This document describes the basic concepts and integration guidelines for FalconStor FDS in an EMC NetWorker environment. The document is intended to provide an architectural overview of FalconStor FDS being used with EMC NetWorker and the benefits of a combined solution. 

In this mediacast, featuring Exchange expert, Lee Benjamin, learn how to use a storage calculator for optimal performance of your Exchange environment. Discover the new storage features of Exchange 2010 and how to utilize them for increased flexibility and reduced costs. 

The Windows 7 and Windows Server 2008 R2 operating systems introduce DirectAccess, a solution that provides users with the same experience working remotely as they would have when working in the office. With DirectAccess, remote users can access corporate file shares, Web sites, and applications without connecting to a virtual private network. 

This paper provides some ways to think about your enterprise search requirements from both technological and economic perspectives, explains why a Lucene/Solr-based approach can be optimal, and describes how Lucid Imagination can help you to design, develop, and deploy the necessary search solution. 

Specifying data center density has yet to conform to an established standard within the industry. This paper describes the science and practical application of an improved method for the specification of power and cooling infrastructure for data centers. 

This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 

To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible. 

This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies.