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VAR Guide: Agile BPM for improved business agility by Prophix Software

February 01, 2013 - (Free Research)
This expert guide identifies the key characteristics of an agile system, and offers tips and best practices for implementing an agile business approach. 
(EGUIDE) READ ABSTRACT |

E-Guide: Securing Naming and Directory Services for Application Defense-in-Depth by IBM

May 20, 2011 - (Free Research)
Application security professionals depend on infrastructure teams to build a secure foundation; and naming and directory services are a prime example of where this holds true. This tips explains how Lightweight Directory Access Protocol (LDAP), helps assemble a solid platform that applications can trust. 
(EGUIDE) READ ABSTRACT |

Social CRM guide: GNC analyzes social data for better marketing by IBM

March 24, 2014 - (Free Research)
In this exclusive Solution Spotlight, discover how nutritional products retailer GNC successfully leveraged social channels  to grow their customer base and created "a net increase in the discussions about GNC,'' according to Chris James, director of social media at GNC. 
(EGUIDE) READ ABSTRACT |

Enterprise Architecture Best Practices by MuleSoft

May 14, 2014 - (Free Research)
Agile development processes require a new lightweight approach to enterprise architecture (EA), one that's built on collaboration and a firm set of principles. This expert guide discusses best practices for modern EA and design. 
(EGUIDE) READ ABSTRACT |

When Network Monitoring Tools Improve Business Intelligence by Gigamon

May 07, 2014 - (Free Research)
This expert e-guide highlights new emerging monitoring strategies that tie together cloud provisioning and service and application delivery. Discover how creating a clearer view of application performance can help you improve business processes, and explore the various tools that are part of modern networking strategies. 
(EGUIDE) READ ABSTRACT |

Questions to ask when Choosing a PaaS Vendor by SearchBusinessAnalytics

November 19, 2013 - (Free Research)
How do you know when to leverage PaaS? What should you know about choosing a PaaS vendor? Cloud computing business consultant Jeff Kaplan answers those questions and more in this expert e-guide, where you'll learn essential questions to ask when choosing a PaaS vendor. 
(EGUIDE) READ ABSTRACT |

Analysts on CRM: How mobile, social, analytics are reshaping strategies by IBM

March 24, 2014 - (Free Research)
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now. 
(EGUIDE) READ ABSTRACT |

Multichannel Contact Centers: Metrics and Realities by Five9

June 03, 2014 - (Free Research)
This expert e-guide discusses the new multichannel realities of the contact center and explores how technologies have started to reflect these changes, as well as tips for benchmarking these new metrics. While there is no agreed-upon industry standard for call center metrics, you can review 11 of the most important ones inside. 
(EGUIDE) READ ABSTRACT |

Weighing the Pros and Cons of Continuous Delivery in ALM by Electric Cloud

December 09, 2013 - (Free Research)
Consult this expert e-guide to explore both the opportunities and challenges faced by those adopting continuous delivery, and hear from Agile expert Jeff Porter as he explains his road to Agile evangelism, as well as how he implemented Agile practices at FamilySearch, an online nonprofit genealogy services provider. 
(EGUIDE) READ ABSTRACT |

Moving to DevOps Speeds Deployment and Boosts ROI by IBM

November 19, 2013 - (Free Research)
This essential e-guide highlights the benefits of a DevOps approach and explores how businesses can successfully integrate their teams to increase collaboration, streamline testing processes and reduce risks. 
(EGUIDE) READ ABSTRACT |

Best Practices for Working Together to Achieve Software Quality by CA Technologies.

January 10, 2014 - (Free Research)
View this expert e-guide to find out why ALM consultant Howard Deiner says "a lot of DevOps teamwork should happen in the cusp right before deployment" and explore DevOps tactics for working together to achieve and maintain software quality. 
(EGUIDE) READ ABSTRACT |

SOA architecture: Why You Need API Management by MuleSoft

May 14, 2014 - (Free Research)
Modern, connected businesses need APIs to share information and do business with partners, but API development and management is no easy task. Consult this exclusive e-guide to get advice from software industry experts about key API issues. 
(EGUIDE) READ ABSTRACT |

Advanced Technologies Key to Next-Gen Contact Centers by LogMeIn, Inc.

March 27, 2014 - (Free Research)
Access this helpful e-guide to learn how to improve customer experience by equipping contact center agents with the right tools and technologies. Discover why Forrester Research analyst Art Schoeller recommends an "outside-in approach" to acquiring new contact center technologies, and explore his key considerations for adopting new tools 
(EGUIDE) READ ABSTRACT |

A More Social Contact Center by LogMeIn, Inc.

March 25, 2014 - (Free Research)
This expert e-guide describes the importance of developing a formal social media strategy and leveraging WFM software to manage social media contact center volume. Also, see what's on Comcast Corp.'s 10-step "cheat sheet" for building a social call center strategy. 
(EGUIDE) READ ABSTRACT |

Project and Portfolio Management: Analyzing Business Project needs by SearchSoftwareQuality.com

October 03, 2013 - (Free Research)
Without proper sequencing, marketing a software project will quickly spin out of control. PPM can organize the chaos—if you begin with the right tools. 
(EBOOK) READ ABSTRACT |

Cisco IOS Digit Manipulation by Global Knowledge

December 31, 2013 - (Free Research)
Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business. 
(WHITE PAPER) READ ABSTRACT |

Extending Role Security in Analysis Services for SQL Server by Global Knowledge

December 31, 2013 - (Free Research)
This step-by-step guide describes a method that allows users to extend role security in Analysis Services for SQL Server. 
(WHITE PAPER) READ ABSTRACT |

Extending Role Security in Analysis Services for SQL Server by Global Knowledge

December 31, 2013 - (Free Research)
This step-by-step guide describes a method that allows users to extend role security in Analysis Services for SQL Server. 
(WHITE PAPER) READ ABSTRACT |

Cloud Backup: Terms and Trends by Symantec Corporation

May 14, 2013 - (Free Research)
This expert E-Guide recaps the results of a recent cloud backup survey and reports on your peers' experiences and satisfaction with it. It also examines how cloud backup fits into the broader cloud storage ecosystem and clears up some confusion around semantics. 
(EGUIDE) READ ABSTRACT |

Apps Revolution by ComputerWeekly.com

February 24, 2014 - (Free Research)
This report from CSC describes the Apps rEvolution: an evolution in technology that is creating revolutionary business and personal change. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Deloitte CIO Survey 2013 by ComputerWeekly.com

November 08, 2013 - (Free Research)
This ground breaking study from Deloitte, based on a survey of 700 CIOs world wide, gives you the latest trends in IT spending, technology and business priorities and CIO's career aspirations. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CW Special report on Atos by ComputerWeekly.com

May 05, 2014 - (Free Research)
This 9 page special report, updated for 2014, gives you the facts on Atos, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Take new approaches to building services with SOA by IBM

December 04, 2013 - (Free Research)
Speaking of mobile, social, and cloud trends, distinguished VP at Gartner Anne Thomas Manes said, "We have all of these forces now driving us to change the way we design our architectures." A more consumer-driven approach to services requires a new way of building services -- and service-oriented architecture (SOA) methods can help. 
(EGUIDE) READ ABSTRACT |

Types of DNS Attacks Reveal DNS Defense Tactics by SearchSecurity.com

March 21, 2013 - (Free Research)
This E-Guide from SearchSecurity.com details different types of common domain name system (DNS) attacks, the unusual behaviors they invoke, and which defense tactics work best in the given scenario. View now to learn more! 
(EGUIDE) READ ABSTRACT |

AMD Honored on CRN’s 5-Star Partner Programs Guide for Second Consecutive Year by AMD

March 28, 2011 - (Free Research)
AMD was named  to CRN's 2011 Partner Programs Guide for its AMD Fusion Partner Program (FPP). CRN's  Partner Programs Guide recognizes  vendors  with robust partner programs or products  that provide the best possible partnering elements for channel success. 
(PRESS RELEASE) READ ABSTRACT |

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