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E-Guide: Expert Guide to the Top Windows Security Tools by BeyondTrust Corporation September 29, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchEnterpriseDesktop.com and BeyondTrust, you will discover the security tools essential for effectively managing your Windows systems. Explore the critical role Microsoft Baseline Security Analyzer plays in security scanning measures.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Top-10 Guide for Protecting Sensitive Data from Malicious Insiders by Imperva October 12, 2009 - (Free Research) For years, organizations have worked diligently to lock down their perimeters only to find out that the most devastating enemy is already inside. Insider threats abound -- both careless mistakes and malicious attacks. This guide will explore the top ten ways to protect sensitive data from the very people that need access to it.  (WHITE PAPER) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc. December 14, 2009 - (Free Research) In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford.  (WHITE PAPER) READ ABSTRACT |

Information Security Essential Guide to Data Protection by Information Security Magazine August 19, 2009 - (Free Research) Data breaches run rampant and there is very little information about how to build a practical, effective data security program. We'll detail the steps to take and the technologies available to keep your organization's most valuable information assets safe. Read on to learn more about protecting the database without threatening the budget.  (EGUIDE) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Developing and Instituting Corporate Mobile Device Policies by BlackBerry April 2008 - (Free Research) To learn how to develop appropriate policies for your organization and how to enforce them with mobile security and management tools, read this expert series of tips written by Mark Tauschek.  (E-LEARNING TUTORIAL) READ ABSTRACT |

A Guide To CRM ROI by Relavis Corporation August 2009 - (Free Research) The purpose of this paper is to provide a foundation for building, analyzing and interpreting a return on investment (ROI) model for your customer relationship management initiative.  (WHITE PAPER) READ ABSTRACT |

Data Quality: A Survival Guide For Marketing by SAP AG June 2009 - (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.  (WHITE PAPER) READ ABSTRACT |

The Shortcut Guide to Prioritizing Security Spending Chapter Three: Security and the Dynamic Infrastructure by IBM April 2009 - (Free Research) With a focus on keeping a dynamic infrastructure secure, this chapter examines virtualization, cloud computing, distributed information flows, and Web 2.0 technologies with an eye toward discerning the security implications of each.  (EBOOK) READ ABSTRACT |

SOA Maturity Model: Guiding and Accelerating SOA Success by Oracle Corporation September 2008 - (Free Research) This paper outlines the Oracle SOA Maturity Model and explains how the model is used to accelerate SOA adoption by identifying specific capabilities that are either completely lacking or which are lagging with respect to the other capabilities necessary for successful SOA adoption.  (WHITE PAPER) READ ABSTRACT |

Defining Your Corporate Mobile Policies by BlackBerry September 2008 - (Free Research) It's important that corporate mobile policies cover everything from what types of devices will be available to users, to how and when they can use them Read this e-guide to learn more about developing appropriate mobile policies for your organization  (WHITE PAPER) READ ABSTRACT |

Top Considerations for Achieving Compliance with Less Risk by Sophos Inc. July 2009 - (Free Research) This Pocket E-Guide leads you through the compliance workflow process, including specifics on audit preparation. Get tips on when and what type of encryption is the right choice for your organization and find out how to avoid common encryption risks and tradeoffs. Read on to learn more.  (EGUIDE) READ ABSTRACT |

eGuide: The Green Data Center: Understanding Energy Regulations, Power Consumption and More by IBM November 2009 - (Free Research) Today’s businesses are being pushed to consolidate their data centers, address power consumption and implement virtualization in an effort to reduce operating costs and go green. But what are the best routes to achieving these objectives?  (EGUIDE) READ ABSTRACT |

Tips for Managing ERP Software Vendors during the Software Selection Process by Panorama Consulting Group November 2009 - (Free Research) It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.  (ANALYST BRIEF) READ ABSTRACT |

Forrester: The Total Economic Impact of Oracle Identity Manager by Oracle Corporation January 2009 - (Free Research) Oracle Identity Manager is an enterprise identity management system that manages users' access right and privileges, throughout the provisioning life-cycle, within enterprise IT resources.  (WHITE PAPER) READ ABSTRACT |

Measuring The Business Value of IT by SAP AG September 2006 - (Free Research) Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users.  (WHITE PAPER) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc. October 2009 - (Free Research) Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk?  (WHITE PAPER) READ ABSTRACT |

The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG December 2008 - (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.  (WHITE PAPER) READ ABSTRACT |

The Importance of Operational Simplicity in Selecting D2D Data Protection Solutions by Data Domain May 2007 - (Free Research) Understanding and measuring an offering’s operational simplicity is crucial criteria for selecting a D2D solution. As we at Taneja Group will explore in this brief, we believe that Data Domain has delivered an offering that personifies this notion of operational simplicity.  (ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: The Changing Nature Of Cyber Crime, Attackers, Counter Measures and New Models For Defense In Depth by ESET December 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this Presentation Transcript, Charles Kolodgy of IDC highlights some attackers' successes, countermeasures in risk reduction, and a new model for defense-in-depth.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Desperate Times Call for Strategic Measures, Part II by Atos Origin November 2009 - (Free Research) This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.  (WHITE PAPER) READ ABSTRACT |

Webcast - IT Performance Management: Measure, Monitor and Modify for Operational Excellence by IBM July 2009 - (Free Research) High-performing organizations take a more practice-based and practical, approach to measuring, managing and enhancing IT performance. Adopt new, flexible solutions to support the way that your organization uses IT to drive operational excellence.  (WEBCAST) READ ABSTRACT |

Podcast: The Changing Nature of Cybercrime: Attackers, Counter Measures and New Models for Defense-In-Depth by ESET October 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this podcast, Charles Kolodgy of IDC highlights how attackers have been successful, countermeasures in risk reduction, and a new model for defense-in-depth.  (PODCAST) READ ABSTRACT |

The Changing Nature of Cybercrime: Attackers, Counter Measures and New Models for Defense-In-Depth by ESET October 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this webcast, Charles Kolodgy of IDC highlights how attackers have been successful, countermeasures in risk reduction, and a new model for defense-in-depth.  (WEBCAST) READ ABSTRACT |

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc. November 2009 - (Free Research) Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.  (ANALYST BRIEF) READ ABSTRACT |

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