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Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK
April 05, 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
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How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist
July 19, 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
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E-Guide: Avoiding Application Security Pitfalls by IBM
January 14, 2011 - (Free Research)
This e-guide will explain why people aren’t integrating security with application lifecycle management, the risks businesses take by not taking security measures seriously and what you can do. Read this e-guide to learn why application security measures often fail and what can be done to mitigate them.
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MDM features vs. native mobile security by Websense, Inc.
April 20, 2012 - (Free Research)
When it comes to mobile security, how can you ensure your device is secure? While mobile devices already have native security measures embedded, there are also mobile device management (MDM) products available. Which is the better approach? In this e-guide, expert Lisa Phifer takes a look at the pros and cons of each.
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The CISOs Guide to Measuring IT Security by Lumension
January 12, 2012 - (Free Research)
In this comprehensive white paper, learn the key steps to enhancing your security visibility so that you have a voice at the executive table and not just a seat.
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Preventing Malware Attacks by Websense, Inc.
February 13, 2012 - (Free Research)
As new technologies emerge, so do new, and often defenseless avenues for malware attacks. In this expert guide, uncover proactive security measures for malware defense as well as gain best social networking practices for preventing social network malware.
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Top-10 Guide for Protecting Sensitive Data from Malicious Insiders by Imperva
October 12, 2009 - (Free Research)
For years, organizations have worked diligently to lock down their perimeters only to find out that the most devastating enemy is already inside. Insider threats abound -- both careless mistakes and malicious attacks. This guide will explore the top ten ways to protect sensitive data from the very people that need access to it.
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Five tips to reduce risk from modern web threats by Sophos, Inc.
October 06, 2010 - (Free Research)
User education and awareness, preventive measures and a modern web security solution are all integral components of a comprehensive defense against today’s web threats. This guide covers some essential preventive measures you should implement to reduce your risk and keep ahead of the threats as much as possible.
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The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist
November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
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The Guide to Data Movement and Governance by IBM
November 28, 2011 - (Free Research)
Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.
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E-Guide: Integrating security into the ALM lifecycle by IBM
November 21, 2011 - (Free Research)
In this expert e-guide, learn the risks businesses take by not taking application security measures seriously - and find out what can be done to help integrate security with application lifecycle management.
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E-Guide: Integrating security into the ALM lifecycle by IBM
November 16, 2011 - (Free Research)
In this expert e-guide, readers will learn the risks businesses take by not taking security measures seriously and what can be done to help integrate security with application lifecycle management.
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E-Guide: Expert insights to application security testing and performance by IBM
November 11, 2011 - (Free Research)
Two of the biggest challenges in an organization’s application security strategies are testing and integrating best practices within the application lifecycle. In this E-Guide, readers will learn best practices for testing injection integrating security measures into the application lifecycle.
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Network Security Technologies Technical Guide by SearchSecurity.com
December 31, 2012 - (Free Research)
Read this expert guide to learn about the latest trends and risks that threaten today's networks. Learn more about modern threat detection, device security, security assessments and more.
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Five tips to reduce risk from modern web threats by Sophos, Inc.
April 05, 2012 - (Free Research)
<p>To meet the challenges to your security, you need to put in place user education and awareness, preventive measures and a modern web security solution. This guide covers five essential preventive measures you should implement to reduce your risk and keep ahead of the threats.</p>
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Five tips to reduce risk from modern web threats by Sophos, Inc.
April 11, 2011 - (Free Research)
User education and awareness, preventive measures and a modern web security solution are all integral components of a comprehensive defense against today’s web threats. This guide covers some essential preventive measures you should implement to reduce your risk and keep ahead of the threats as much as possible.
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E-Book: TechTarget ANZ's guide to slashing power bills by Raritan Inc.
August 20, 2010 - (Free Research)
CIOs are under pressure to cut energy costs, but often lack a baseline from which to start their energy management effort. This e-book explores the techniques CIOs can use to measure energy consumption, to help improve data centre operations and the bottom line.
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Using the iPad in health care: How does it measure up? by Aerohive Networks
June 07, 2011 - (Free Research)
Many organizations would like to incorporate the Apple iPad into business processes, but is it a good idea for healthcare environments? Inside this expert e-guide, learn about the pros and cons of the iPad and whether or not hospital networks can support it.
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About to Buy Guide: Spam/virus protection for Exchange by Mimecast
June 05, 2012 - (Free Research)
This expert e-guide explores the value of a comprehensive email security strategy, and compares the pros and cons of various approaches. Discover how you can gain the antispam and antivirus protection you need to keep email threats at bay and productivity high.
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Computer Weekly – 27 November 2012: Announcing the most influential people in UK IT by ComputerWeekly.com
November 27, 2012 - (Free Research)
In this week's Computer Weekly, we reveal our annual UKtech50 list of the 50 most influential people in UK IT, and interview the winner, Warren East, CEO of chip design firm ARM. Also in this issue, we conclude our buyer's guide to infrastructure as a service with an in-depth analysis of Microsoft's Azure cloud platform. Read the issue now.
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