Guide Customers White Papers, Guide Customers Software, Guide Customers Research, Hardware and Services

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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Sybase Mobility Guide - a downloadable book by ComputerWeekly.com

March 10, 2011 - (Free Research)

This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.

(WHITE PAPER)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SAP America, Inc.

May 09, 2012 - (Free Research)

This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions.

(EGUIDE)

Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra

December 30, 2011 - (Free Research)

<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p>

(WHITE PAPER)

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The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.

July 12, 2011 - (Free Research)

The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.

(WHITE PAPER)

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Guide to Successful IT Business Services by Hewlett-Packard Company

December 09, 2011 - (Free Research)

Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.

(EGUIDE)

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SearchCRM.com E-Guide: Improving sales with an effective CRM strategy by SAP America, Inc.

May 09, 2012 - (Free Research)

This expert e-guide discusses mobile sales strategies and sales performance management software and provides best practices in both areas.

(EGUIDE)

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Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.

(WHITE PAPER)

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E-Guide: Dell's Data Storage Portfolio Changes & Why Customers Are Excited by Dell, Inc.

March 27, 2012 - (Free Research)

At Dell Storage Forum 2011, SearchStorage.com spoke with Dell storage vice president Darren Thomas. Check out this expert E-Guide to learn Dell Storage VP Darren Thomas’s take on scale-out NAS, data reduction, 3PAR and EMC. Also learn why Dell’s data storage plans are piquing customer interest.

(EGUIDE)

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SearchSAP.com E-Guide: Keys for optimal SAP sales order management by SAP America, Inc.

May 07, 2012 - (Free Research)

Read this exert e-guide to learn how to avoid the pitfalls of SAP sales order management that all too often lead to data confusion.

(EGUIDE)

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SearchSAP.com E-Guide: Trends in order management technology by SAP America, Inc.

May 07, 2012 - (Free Research)

Read this expert e-guide to learn how advancements in order management technology can help you increase efficiency and effectiveness.

(EGUIDE)

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E-Guide: Improving Database Performance With Infrastructure by Dell, Inc.

May 01, 2012 - (Free Research)

DBAs are tasked with trying to supercharge the performance of their databases while minimizing extra costs. This expert e-guide from SearchOracle.com explains in-depth the required software and hardware that can eventually determine database performance. Also gain a holistic approach to infrastructure and database improvements.

(EGUIDE)

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A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 17, 2011 - (Free Research)

Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.

(EBOOK)

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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises by Epicor Software Corporation

November 2008 - (Free Research)

This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.

(WHITE PAPER)

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Guide to using social media for customer support by ComputerWeekly.com

February 2011 - (Free Research)

Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Expanding the boundaries of ALM by IBM

May 2012 - (Free Research)

This expert e-guide outlines the evolution of application lifecycle management (ALM) and explains the limitless possibilities of this growing process. Read this now and discover advice for successful ALM implementations, including what it can and can't do for your business, as well as common pitfalls to avoid and how to overcome them.

(EGUIDE)

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SearchDataManagement com E-Guide Keys to an effective data management process by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide details how to derive maximum value from your business information by building an effective end-to-end data and information management process that encompasses the entire lifecycle of both structured and unstructured information and ultimately optimizes the use of data as a strategic business asset.

(EGUIDE)

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E-Guide: Efficiencies, savings can be found in an enterprise payroll system by Workday

May 2012 - (Free Research)

Payroll processes are the perfect place to begin when looking to control costs. New developments in software, such as allowing the integration of payroll system info into existing HR systems, mean you can look beyond traditional ERP options. This expert e-guide examines the evolving payroll software market and the various options available.

(EGUIDE)

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Compliant Media Management: Best Practices Guide by Iron Mountain

May 2011 - (Free Research)

By following established best practices, you have the opportunity to both reduce the risks associated with a data breach and improve the overall efficiency of your media management program. Check out this E-Guide to learn the five key Best Practices Areas that your organization needs to know about, and more.

(EGUIDE)

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Strategy Guide to Converged Infrastructure in the Branch Office by HP & Intel

July 2011 - (Free Research)

This strategy guide will help IT decision-makers understand how converged infrastructure will facilitate such essential tasks as network support, stretching data storage resources, automating operations and streamlining systems management.

(WHITE PAPER)

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Strategy Guide to Converged Infrastructure in Retail by HP & Intel

October 2011 - (Free Research)

Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.

(WHITE PAPER)

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SearchSAP.com E-Guide: SaaS Strategies for SAP by SAP America, Inc.

May 2012 - (Free Research)

<div> <div> <p>Software as a Service (SaaS) offers a low-cost, non-physical server platform alternative to on-premise application deployments. In this expert e-guide discover why small and midsize enterprises are attracted to the SaaS ERP and CRM deployment model and how SAP offers a range of products to cater to this need.</p> </div> </div>

(EGUIDE)

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SearchSAP.com E-Guide: Implementing SAP Business ByDesign by SAP America, Inc.

May 2012 - (Free Research)

<div> <div> <p>Read this e-guide to gain an in-depth overview of SAP Business ByDesign including a case study on how a Dow subsidiary is leveraging this low cost Software as a Service (SaaS) ERP deployment model. Discover why more companies are turning to SaaS platforms as they design a more-flexible two-tier ERP strategy.</p> </div> </div>

(EGUIDE)

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