WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

DocuSign - Electronic Signature Services by DocuSign, Inc. DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP)

IBM DB2: The Past, Present and Future: 30 Years of Superior Innovation by IBM October 31, 2012 - (Free Research) On June 7, 1983, IBM released DB2, marking the birth of relational database. This 30th anniversary book begins with a section celebrating the history of DB2 and continues with an in-depth look at business value, performance enhancements and cost-saving measures, and rich hints and tips.  (EBOOK) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

Sales Prospector Demo by Oracle Corporation October 2008 - (Free Research) View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.  (DEMO) READ ABSTRACT |

Botnets at the Gate: Stopping Botnets and Distributed Denial of Service Attacks by Imperva March 2011 - (Free Research) This paper attempts to lift the veil on botnets and the cyber-criminals behind them. It analyzes the history, growth, and economics behind botnets. It then investigates one of the most common attacks executed by botnets: the Distributed Denial of Service (DDoS) attack.  (WHITE PAPER) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company) April 2006 - (Free Research) KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.  (WHITE PAPER) READ ABSTRACT |

Unified Networking on 10 Gigabit Ethernet by Intel November 2010 - (Free Research) Unified networking over 10 Gigabit Ethernet (10GbE) in the data center offers compelling benefits, including a simplified infrastructure, lower equipment and power costs, and the flexibility to meet the needs of the evolving, virtualized data center.  (WHITE PAPER) READ ABSTRACT |

Improve the Patient Journey With Omni-Patient™ by Information Builders April 2013 - (Free Research) This informative paper examines the challenges healthcare organizations are currently facing when it comes to providing high-quality patient care. Discover the major barriers hindering their success in this area and discover a tool to help overcome these challenges.  (WHITE PAPER) READ ABSTRACT |

Navigating the Next Five Years of Customer Service by Oracle Corporation UK Ltd June 2012 - (Free Research) Watch this webcast to learn why customer experience management is critical to a company's success, and customer service is the cornerstone of that strategy.  (WEBCAST)

Oracle Cloud Customer Service and Support: Great Experiences by Oracle Corporation UK Ltd December 2012 - (Free Research) View this brief video for great customer service strategies that allow your customers to connect with service resources whenever and wherever they need. Also, discover how to get deeper insight into your clients' history and interactions with your business and services.  (VIDEOCAST)

UC Messaging by CDW Corporation March 2011 - (Free Research) Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing.  (VIDEOCAST) READ ABSTRACT |

Workday and Ancestry.com Moving to the Cloud to Power Global Expansion by Workday November 2012 - (Free Research) Read this white paper to learn about the human capital management (HCM) and payroll cloud platforms Ancestry.com deployed to accommodate their new global business needs. Discover the benefits that these strategies provided inside.  (WHITE PAPER) READ ABSTRACT |

Five Keys to Disk Backup Scalability by ExaGrid Systems, Inc. April 2011 - (Free Research) In selecting a disk-based backup solution, it’s critical to consider the scalability of each prospective solution to ensure that it will meet the needs of your organization now and into the future. This paper outlines the five key questions you should ask when evaluating the scalability of any disk-based backup solution.  (WHITE PAPER) READ ABSTRACT |

Turning Customer Data into Analytical Marketing Fuel: How to Use Analytically Driven Customer Insight for Extraordinary Competitive Advantage by SAS Institute Inc. November 2010 - (Free Research) Businesses that fail to strategically leverage analytically driven customer insight will gradually become obsolete over time. This paper takes a closer look at why – and explains what you can do to evolve your marketing organization’s ability to turn data into customer insight, and insight into competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.  (EZINE)

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses by NCR Corporation September 2010 - (Free Research) Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation March 2011 - (Free Research) Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more.  (WHITE PAPER) READ ABSTRACT |

Technology industry at the cross-roads: Transforming quote-to-cash operations by ComputerWeekly.com March 2013 - (Free Research) This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process.  (ESSENTIAL GUIDE) READ ABSTRACT |

Technology industry at the cross-roads: Transforming quote-to-cash operations by ComputerWeekly.com March 2013 - (Free Research) This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process.  (ESSENTIAL GUIDE) READ ABSTRACT |

Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK August 2010 - (Free Research) Since the beginning of the industrial age, company leaders and managers have sought to predict, plan, and control company performance. This recent research conducted by DecisionPath Consulting examines the adoption of BPM and BI to drive performance and profits.  (ANALYST REPORT) READ ABSTRACT |

Steps to Discovery and Protection of Sensitive Data: Find IT. Search IT. Mask IT. by dataguise, Inc. June 2010 - (Free Research) Protecting sensitive data in the enterprise has never been more important, or more challenging. An effective data protection strategy must start with finding all of the data repositories on the network and identifying all of the sensitive data contained in those repositories. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) Providing an exceptional customer experience is more important than ever before, but many organizations current customer service practices fail to meet customer's expectations. Read this paper to learn 6 simple ways to enhance your service and support strategies in order to provide a better overall customer experience.  (WHITE PAPER)

Discover, deliver and set the right customer experience expectations by Genesys February 2013 - (Free Research) This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation.  (EGUIDE) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.  (SOFTWARE PRODUCT)

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.  (EZINE)

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