WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues.  (SOFTWARE PRODUCT)

Winning the Future: The Business Case for Rapid Transformation by Progress Software August 27, 2009 - (Free Research) Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.  (EBOOK) READ ABSTRACT |

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.  (WHITE PAPER) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint August 2008 - (Free Research) AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI.  (WHITE PAPER) READ ABSTRACT |

Yankee Group: Mobility Powers the Next Wave of Growth for Unified Communications by Sprint April 2011 - (Free Research) Mobile UC, or the convergence of mobile technology, wireless integrated communications and traditional UC, can bring employee productivity and communications to new heights. This Yankee Group assessment provides guidance for organizations of all sizes to put together a cost-effective mobile UC road map.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Data Management by SAS Institute Inc. March 2008 - (Free Research) The key enterprise risk management (ERM) issue for many financial institutions is to get enriched data in a single place in order to report on it. Learn best practices for data management that are critical for ERM.  (WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.  (CASE STUDY) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.  (WHITE PAPER) READ ABSTRACT |

Smart  Organisations by ComputerWeekly.com October 2011 - (Free Research) Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.  (WHITE PAPER) READ ABSTRACT |

Mobility Enables True Unified Communications by NEC Corporation August 2009 - (Free Research) Read this white paper to learn how deploying unified communications (UC) in conjunction with a mobility solution can increase employee productivity and improve customer service by enabling workers and groups to more easily collaborate from disparate locations.  (WHITE PAPER) READ ABSTRACT |

The Geocoding Advantage: Best Practices for Managing Customer and Location-based Data in Telecommunications by Pitney Bowes Group 1 Software March 2013 - (Free Research) This whitepaper will give you some insight into the benefits high-quality geocoding can bring to your business, and will teach you the best practices today's leaders are following to engage customers, reduce costs and manage risk.  (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

The Secret to Reducing Churn: Leveraging Analytics for Better Customer Insight by Pitney Bowes Group 1 Software March 2013 - (Free Research) Leveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks August 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications.  (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.  (WHITE PAPER) READ ABSTRACT |

Case Study: Lime Pictures Implements its Vision with Quantum StorNext by Quantum Corporation June 2009 - (Free Research) This case study highlights the challenges faced by an independent production company and the benefits achieved through the adoption of Quantum's StorNext digital workflow solution.  (CASE STUDY) READ ABSTRACT |

IBM InfoSphere MDM Solutions for Telecommunications by IBM November 2011 - (Free Research) This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value.  (VIDEO) READ ABSTRACT |

Telecommunications: Future Services and Business Models by Comarch Telecommunications June 2008 - (Free Research) With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.  (WHITE PAPER) READ ABSTRACT |

HP Integrity NonStop NB50000c-cg BladeSystem: Availability, Scalability, and Data Integrity for the Telecommunications Environment by Hewlett-Packard Company February 2009 - (Free Research) The HP Integrity NonStop NB50000c-cg BladeSystem (NB50000c-cg) platform is designed specifically for the telecommunications environment as well as communications, media and entertainment (CME) industries.  (ARTICLE) READ ABSTRACT |

Protecting CPNI - Top Four Tips for a Successful Security Program Deployment by RSA, The Security Division of EMC December 2008 - (Free Research) With the RSA CPNI Solution, telecommunications service providers can rest assured that they will not suffer financial or brand repercussions as a result of unauthorized disclosure of CPNI.  (WHITE PAPER) READ ABSTRACT |

Looking at Rational Build Forge Express Edition by IBM Software Group March 2008 - (Free Research) In this Webcast Sundeep Goel, Worldwide Channel Sales with IBM® Rational®, talks about the development need that Rational Build Forge® Express Edition is designed to address.  (WEBCAST) READ ABSTRACT |

Using Operational Intelligence to Transform Customer Care Processes in Telecommunications & Public Utilities by Vitria Technology, Inc. June 2011 - (Free Research) This presentation transcript discusses using operational intelligence to transform customer care processes in telecommunications and public utilities.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Tip Guide: DCM and analytics: Looking at the big picture with Michael Dortch by IBM December 2011 - (Free Research) This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management.  (EGUIDE) READ ABSTRACT |

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software August 2008 - (Free Research) In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.  (CASE STUDY) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business June 2008 - (Free Research) A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.  (WHITE PAPER)

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