The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
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The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.  (WHITE PAPER) READ ABSTRACT |

Trusted Partners Create Options for Growth by Alcatel-Lucent August 2010 - (Free Research) Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more.  (WHITE PAPER) READ ABSTRACT |

F&A Video: Discover the formula for better business outcomes by Hewlett-Packard Company March 2013 - (Free Research) In this quick video, learn how the right finance and administration (F&A) outsourcing partner can help your organization better manage operational complexity, transform F&A processes, support better decision-making and business growth, and more.  (VIDEO) READ ABSTRACT |

AOL transformed finance and administration services, improving efficiency and cutting costs by Hewlett-Packard Company January 2011 - (Free Research) This case study describes how leading Internet services and media company AOL Inc. outsourced finance and administration (F&A) services in order to improve accuracy, productivity, visibility, cost-efficiency, and more.  (CASE STUDY) READ ABSTRACT |

Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Company August 2010 - (Free Research) This resource describes how the right financial service partner can help you reduce costs, manage credit risk, decrease capital expenditure, and more. See if an outsourcing strategy meets your business needs by reading on to learn more now.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.  (EZINE)

eGuide: Supply Chain Management Tips and Best Practices by SEEBURGER March 2012 - (Free Research) According to a recent Aberdeen Group study, companies are prioritizing supply chain visibility, inventory optimization, supply chain analytics, and supply chain outsourcing as ways to cut supply chain management (SCM) costs this year. Read this e-guide to explore the latest expert tips and guidance on SCM cost-cutting strategies.  (EGUIDE) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.  (EZINE) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Computer Weekly – 5 February 2013: The third dimension – the innovation opportunity from 3D printing by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, as the cost of 3D printing technology falls, the opportunity for innovation for IT leaders is growing. The rise of big data has created a new role – data scientist; we find out what they do. And government COO Stephen Kelly talks about the reform of Whitehall IT. Read the issue now.  (EZINE) READ ABSTRACT |

Case Study: Coles Group Limited - Retailer streamlines HR delivery and cuts costs by Hewlett-Packard Limited January 2012 - (Free Research) Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services.  (CASE STUDY) READ ABSTRACT |

Computer Weekly - 27 March 2012: What the Budget means for IT by ComputerWeekly.com March 2012 - (Free Research) This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy.  (EZINE)

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Defining the Business Change Agenda   by ComputerWeekly.com May 2013 - (Free Research) Is business transformation really the key to success ? This research from analyst group Freeform Dynamics offers some answers.  (ANALYST REPORT) READ ABSTRACT |

Interactive Demo: Rational everywhere by IBM March 2013 - (Free Research) This concise webcast describes a strategy that will help you effectively manage your outsourcing activities, greatly increasing the likelihood of project success. Tune in now to learn more.  (WEBCAST) READ ABSTRACT |

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.  (EBOOK) READ ABSTRACT |

DC Hosting, Outsourcing And Colocation Strategies by Hewlett-Packard Company February 2013 - (Free Research) This expert e-guide presents selection criteria and opportunities in order to successfully evaluate and leverage data center outsourcing providers to ensure you're getting the highest level of service and benefits from your investment.  (EGUIDE) READ ABSTRACT |

CW+: Special report on Accenture by ComputerWeekly.com August 2010 - (Free Research) When Bill Green spelled out his vision for Accenture in a rare interview shortly after taking over as chief executive six years ago, he said the company would “dream up and build services so powerful and so exceptional that they will be required to compete in any industry, from financial services to manufacturing”.  (WHITE PAPER) READ ABSTRACT |

Data Protection for businesses with remote offices across multiple locations by HP & Intel® November 2010 - (Free Research) This white paper drills deeper into challenges and the considerations for a better way to approach data protection. It also explains how the HP data protection portfolio can help businesses overcome their data protection challenges, and drive better business outcomes.  (WHITE PAPER) READ ABSTRACT |

Whitepaper: Balancing the Outsourcing Equation by Blueprint Software Systems Inc. April 2013 - (Free Research) This informative white paper explores the root causes of why outsourcing of business application development does not deliver on its promises, and offers an approach to eliminate these issues using a four-part strategy of processes, standards, practices and requirements management.  (WHITE PAPER) READ ABSTRACT |

Outsourcing the problem of software security by ComputerWeekly.com July 2012 - (Free Research) This report from analyst group Quocirca assess the benefits of using on-demand services to ensure security throughout the application life cycle.  (ANALYST REPORT) READ ABSTRACT |

The Business Case for Outsourcing Software Testing to a Separate Vendor by LogiGear Corporation January 2006 - (Free Research) This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing.  (WHITE PAPER) READ ABSTRACT |

The Mindset of the Chief Information Officer by ComputerWeekly.com February 2012 - (Free Research) This study evaluates the leadership role that Chief Information Officers performs in helping their organisations achieve their commercial goals  (ESSENTIAL GUIDE) READ ABSTRACT |

Global sourcing trends 2011 by ComputerWeekly.com January 2011 - (Free Research) At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months.  (WHITE PAPER) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com November 2012 - (Free Research) This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.  (ESSENTIAL GUIDE) READ ABSTRACT |

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