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Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect

August 10, 2010 - (Free Research)
This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center. 
(WHITE PAPER) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9

May 10, 2013 - (Free Research)
Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations. 
(EGUIDE) READ ABSTRACT |

How to ensure web and app performance by addressing the front end by Limelight Networks, Inc.

April 11, 2014 - (Free Research)
The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas. 
(WHITE PAPER) READ ABSTRACT |

April Business Information E-Zine - Cutting-edge App That In-Memory Technology Makes Possible by SearchBusinessAnalytics

April 23, 2013 - (Free Research)
Consult this resource to find out more about how recent advances have opened in-memory technology to more businesses. It outlines how the excess of business information creates obstacles for many enterprises. Uncover how your business can take control of your data instead of vice versa by reading this resource now. 
(EZINE) READ ABSTRACT |

New Virtual Networking Technologies Make Convergence Real by SearchSecurity.com

August 30, 2013 - (Free Research)
This expert e-guide discusses what role the cloud plays in the convergence of IT. Uncover 3 important lessons the cloud provides on converged infrastructure solutions, 3 main approaches to creating virtual networks and more. 
(EGUIDE) READ ABSTRACT |

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel

June 14, 2012 - (Free Research)
This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience. 
(VIDEO) READ ABSTRACT |

How to determine if VDI is right for your company and ways to overcome common annoyances by Intel

September 01, 2011 - (Free Research)
Companies are still deciding if a virtual desktop infrastructure (VDI) has a place in their organizations. This expert e-guide from SearchVirtualDesktop.com explains how to calculate the return on investment from VDI to determine if this technology makes sense for your organization. 
(EGUIDE) READ ABSTRACT |

Channel strategies e-zine: Actionable information on technologies and sales tactics by IBM

September 22, 2011 - (Free Research)
This expert e-zine from SearchITChannel.com follows the evolution of virtualization and explains how it gave way to virtual appliances. Get advice to help you determine whether this technology makes sense for your business. Plus, discover new revenue opportunities surrounding Open Source deployment. 
(EZINE)

SharePoint E-Zine - Volume 16: Adding Virtualization to SharePoint Governance by SearchWinIT

November 18, 2009 - (Free Research)
In this issue, we'll discuss how virtualization sprawl has quickly become a major issue in virtualized SharePoint deployments since today's technology makes it so easy to create virtual machines. We'll also talk about taking advantage of SharePoint's underutilized business intelligence tool, and using jQuery to enhance your user interface. 
(EZINE)

Are you minding your business's reputation? What can you do to mind it better? by IBM

May 22, 2013 - (Free Research)
Changing social, cloud, and mobile technologies makes our lives smarter, more connected and more productive – but it also exposes us to bigger risks. In this video, learn about a simple tool that will help you assess how well you're managing your reputation and your IT investment. 
(WEBCAST) READ ABSTRACT |

IBM benchmarks against today’s latest and greatest. Oracle benchmarks too – against yesterday’s best by IBM

May 03, 2011 - (Free Research)
This blog post analyzes Oracle's claims about its latest data warehouse technology. Discover the key steps required to implement this appliance and find out how this platform compares to other market offerings. 
(INFORMATION CENTER) READ ABSTRACT |

Meeting the Demands of the Smarter Consumer by IBM

August 25, 2010 - (Free Research)
IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want. 
(WHITE PAPER) READ ABSTRACT |

Server, Network and Telecom Power Solutions by APC by Schneider Electric

January 01, 2004 - (Free Research)
Symmetra Power Array was designed to fit all these customer expectations. It the world's first redundant, scalable, user-serviceable, and manageable power protection solution. 
(BROCHURE) READ ABSTRACT |

The Tangled Web: Silent Threats & Invisible Enemies by Symantec Hosted Services

March 03, 2010 - (Free Research)
Cyber-criminals can stage attacks on businesses with covert malware, spam, and scams that drain employee productivity. Rich media, open-source platforms and social-networking sites are vulnerable to these threats. Learn how a hosted web security and content filtering service intercepts all types of these web-borne attacks.      
(WHITE PAPER) READ ABSTRACT |

Learning How To Learn Hadoop by Global Knowledge

February 05, 2013 - (Free Research)
Like the problems it solves, Hadoop can be quite complex and challenging. Access this exclusive resource to join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path. 
(WHITE PAPER) READ ABSTRACT |

ROI Calculator by Sage Software

April 20, 2012 - (Free Research)
Many companies are realizing that fixed asset management can be time-consuming and complex, causing them to look for alternative strategies for tracking and reporting. Luckily, new management solutions can help simplify the process, improve efficiency, and cut costs. Check out what these platforms can offer by utilizing this ROI calculator. 
(ASSESSMENT TOOL) READ ABSTRACT |

Increase Application Performance with Solid State Disks by Texas Memory Systems, Inc.

March 16, 2010 - (Free Research)
Application performance can be dramatically increased using a solid state disk. This Texas Memory Systems’ paper introduces solid state disks and includes a comparison of methods for increased application performance. 
(WHITE PAPER) READ ABSTRACT |

Increase Application Performance with Solid State Disks by Texas Memory Systems, Inc.

March 16, 2010 - (Free Research)
Application performance can be dramatically increased using a solid state disk. This Texas Memory Systems’ paper introduces solid state disks and includes a comparison of methods for increased application performance. 
(WHITE PAPER) READ ABSTRACT |

Linktropy WAN Emulators by Apposite Technologies

September 09, 2010 - (Free Research)
Apposite's Linktropy WAN emulators simulate bandwidth, latency, jitter, loss, congestion, and other important link impairments to test applications in the lab and under a spectrum of real-world conditions. Through an intuitive, browser-based graphical interface, you can still install the Linktropy WAN emulator and begin testing within minutes. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com

January 25, 2013 - (Free Research)
This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance. 
(IT BRIEFING) READ ABSTRACT |

CW Special Report on IBM by ComputerWeekly.com

April 10, 2012 - (Free Research)
This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers. 
(IT BRIEFING) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 23, 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Supercomputers: prestige objects or crucial tools for science and industry ? by ComputerWeekly.com

April 19, 2012 - (Free Research)
Professor Hans Werner Meuer, co-founder of the Top500 supercomputer list, presents a critical assessment of high performance computing technology and applications. 
(PRESENTATION) READ ABSTRACT |

Why You Need a Planning Tool and How to Sell the Concept to the Senior Management Team by IBM

November 07, 2013 - (Free Research)
This paper discusses why an investment in a planning tool is essential to the survival of your business. 
(WHITE PAPER) READ ABSTRACT |

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