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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
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The Impact of Social Graphing Analysis on the Bottom Line: How Zynga Performs Graph Analysis with the Vertica Analytics Platform by Vertica Systems

August 26, 2011 - (Free Research)
It may be surprising to find that Zynga is performing some of the most advanced analytics anywhere. With a user base of over 250 million monthly active users, this white paper describes why Zynga uses the Vertica Analytics Platform to improve its business and game features. 
(WHITE PAPER) READ ABSTRACT |

Delivering Next Generation User Interfaces for Business Intelligence Using AJAX by Information Builders

November 01, 2006 - (Free Research)
This paper explains why Information Builders chose to use a component-based AJAX architecture for its new report and graph authoring solution - WebFOCUS Power Painter. 
(WHITE PAPER) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications. 
(SOFTWARE PRODUCT)

Which chart or graph is right for you? by Tableau Software

January 31, 2013 - (Free Research)
This paper answers questions about how to select the best charts for the type of data you're analyzing and the questions you want to answer. 
(WHITE PAPER) READ ABSTRACT |

Objects, Databases and the Myth of Serialization by Versant Corp.

August 10, 2010 - (Free Research)
Authors quite commonly, and incorrectly, refer to the process of serialization as part of what is happening when an object database stores an object or object graph. This white paper debunks that misperception, and sets the record straight about the efficiency of object databases as brought about by the avoidance of serialization. 
(WHITE PAPER) READ ABSTRACT |

Supercomputers: prestige objects or crucial tools for science and industry ? by ComputerWeekly.com

April 19, 2012 - (Free Research)
Professor Hans Werner Meuer, co-founder of the Top500 supercomputer list, presents a critical assessment of high performance computing technology and applications. 
(PRESENTATION) READ ABSTRACT |

Why BI Is Yesterday’s Approach by Oversight Systems

July 03, 2012 - (Free Research)
BI tools help companies process and understand data but often require complex, time-consuming manual processes. This paper addresses how you can avoid wasting valuable time and efforts looking over reports and interpreting graphs and instead get clear real-time business insights that help you do your job and meet your goals. 
(WHITE PAPER) READ ABSTRACT |

EMC Bridges the Data Protection Gap by EMC Computer Systems (UK) Ltd.

April 27, 2011 - (Free Research)
This informative white paper from EMC, takes a look at the foundation of EMC Backup and Recovery. It looks at relevant analytical data to help illustrate the benefits of implementing a backup and recovery solution. Read this white and its corresponding graphs to learn more today! 
(WHITE PAPER) READ ABSTRACT |

Compuware Takes on the BSM Challenge by Compuware Corporation

June 28, 2007 - (Free Research)
Read this EMA sponsored white paper and learn how Compuware may well be the "sleeper" in Business Service Management with it's acquisition of Proxima Technology and introduction of the Vantage Service Manager. 
(WHITE PAPER) READ ABSTRACT |

Learning How To Learn Hadoop by Global Knowledge

February 05, 2013 - (Free Research)
Like the problems it solves, Hadoop can be quite complex and challenging. Access this exclusive resource to join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path. 
(WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

CW Special report on Capita by ComputerWeekly.com

April 23, 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

Business Continuity Self-Assessment Tool by IBM Software Group

April 2007 - (Free Research)
The Business Continuity Self Assessment Tool is a step toward becoming a more resilient business. After completing the assessment, you will be able to view a personalized graph that identifies potential gaps within the business and event threat areas. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Capgemini by ComputerWeekly.com

August 2012 - (Free Research)
This 8 page special report from Computer Weekly offers a critical assessment of Capgemini, its strategy, products and services and financial performance. Packed with graphs and charts it is essential reading for anyone thinking of working with Capgemini. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 2012 - (Free Research)
This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 
(WHITE PAPER) READ ABSTRACT |

Dialing for Dollars: Nine Tips on Call Prospecting by Cisco Systems, Inc.

January 2011 - (Free Research)
The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling. 
(WHITE PAPER) READ ABSTRACT |

Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
(WHITE PAPER) READ ABSTRACT |

FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)
Access this white paper to learn how to build an operational FCR program without sacrificing your budget. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

Moving beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions

May 2008 - (Free Research)
In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. 
(WHITE PAPER) READ ABSTRACT |

What If Any Agent Could Take Any Call? by KANA (E-mail this company)

June 2012 - (Free Research)
Good customer service involves leveraging policies, people, and technology to answer customer questions and solve problems with accuracy, speed, and consistency. Check out this paper for tips on how to relieve customer service pain points and get your agents able to answer calls with ease, and keep customers coming back time and time again. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact

September 2010 - (Free Research)
This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you. 
(WHITE PAPER) READ ABSTRACT |

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