Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Ovum: Business tips for using SMS and web chat by ComputerWeekly.com February 21, 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.  (WHITE PAPER) READ ABSTRACT |

Innovative Collaboration to Advance Your Business by IBM July 2008 - (Free Research) In this white paper learn how to bypass the challenge of adding new collaborative capabilities to what you already have and how to deal with dispersed content sources and system redundancies.  (WHITE PAPER)

Integrating and monitoring business-to-business (B2B) value chains by ComputerWeekly.com September 2012 - (Free Research) Analysts Clive Longbottom and Rob Bamforth offer advice on putting in place an effective, integrated, overall B2B solution.  (ANALYST REPORT) READ ABSTRACT |

CW Special Report on IBM by ComputerWeekly.com April 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>  (IT BRIEFING) READ ABSTRACT |

Software Internationalization/Translation/Localization Services by Globalization Partners International Globalization Partners International (GPI) provides Global Translation, Localization (L10N) and Internationalization (I18N) services into over 50 languages helping companies develop global software.  (SERVICE)

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc. October 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.  (WHITE PAPER)

Mass Personalization: How relevance engines are revolutionizing mass communications by xMatters, Inc. September 2010 - (Free Research) Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

The Right Foundation for Growing Global by SAP America, Inc. July 2011 - (Free Research) This paper delves into the trend of aquiring and integrating a human capital management (HCM) application in order to aid in global growth. Continue reading to discover the advantages application integration can provide growing companies, as well as impressive cost-cutting results of HCM.  (WHITE PAPER) READ ABSTRACT |

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them.  (WHITE PAPER) READ ABSTRACT |

E-Book: Compliance in the EU, U.S.A.-- Learn What U.S. Companies Need to Know About European Union Compliance and Vice Versa by SearchCompliance.com February 2010 - (Free Research) Read this e-book to learn about compliance differences in the U.S.A. and the EU, and differences between global business continuity standards.  (EBOOK) READ ABSTRACT |

International Procurement Center: Increasing Efficiency and Maximizing Profitability by E2open January 2009 - (Free Research) This white paper describes international procurement center (IPC) processes and capabilities, and explains the ways in which an IPC deployment can enhance your profitability.  (WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications by Cisco Systems, Inc. October 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.  (WHITE PAPER)

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM May 2008 - (Free Research) The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise.  (WHITE PAPER)

Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results by InsideView August 2009 - (Free Research) Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world.  (WHITE PAPER) READ ABSTRACT |

Real Time Service Visualization For Your NOC by InfoVista Corporation July 2011 - (Free Research) This whitepaper offers a solution to help the operations manager deal with these complex demands. See how you can isolate, diagnose, and resolve the issues that impact service management.  (WHITE PAPER) READ ABSTRACT |

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.  (WHITE PAPER) READ ABSTRACT |

The Role of ERP in Globalization by SAP America, Inc. September 2008 - (Free Research) This whitepaper examines the role of ERP in Globalization in detail, outlining steps to improve current strategies to meet the changing face of the global business of today ...and tomorrow.  (EBOOK) READ ABSTRACT |

The Smarter Supply Chain of the Future - Chief Supply Chain Officer Study by IBM October 2009 - (Free Research) With so many challenges facing supply chain executives worldwide today, how do they cope? Read this study to discover how the Smarter Supply Chain of the Future can give your business the edge.  (WHITE PAPER) READ ABSTRACT |

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce, An IBM Company September 2009 - (Free Research) This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.  (WHITE PAPER) READ ABSTRACT |

HR in the Cloud: 5 Mega Trends Driving SaaS Adoption by Workday December 2012 - (Free Research) Cloud-based technologies are taking over; in this white paper, learn about the major trends driving businesses to shift to cloud-based HR strategies and how your company can benefit.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.  (EZINE) READ ABSTRACT |

Building a Highly-Available Enterprise Network with Juniper Networks EX Series Ethernet Switches by Juniper Networks, Inc. February 2009 - (Free Research) With the introduction of its EX Series Ethernet Switches, Juniper Networks is advancing the economics of networking, enabling customers to build the high-performance, highly available communication infrastructure they need for non-stop operations, while at the same time lowering capital and operational expenses. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Globalization of a Web-Delivered Survey Application by Globalization Partners International May 2008 - (Free Research) WorldInquiry's web application had several mission critical internationalization and localization issues, which Globalization Partners handled.  (CASE STUDY) READ ABSTRACT |

IBM pureXML for SOA: Unlocking the Business Value of Information by IBM June 2007 - (Free Research) XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system.  (WHITE PAPER) READ ABSTRACT |

Montana World Trade Center - Website Globalization by Globalization Partners International May 2008 - (Free Research) GPI worked with MWTC staff closely from scoping the project to approving designs and feature sets, through localization and website testing.  (CASE STUDY) READ ABSTRACT |

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