The major global telcos have led the competitive march from telecoms into cloud computing, and are now widely seen as credible players in cloud computing services including infrastructure-as-a-service (IaaS). 

This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 

Increasing numbers of companies are evaluating a two-tier enterprise resource planning (ERP) strategy; running separate lower-cost regional solutions for small-tomidsize subsidiaries, despite, in many cases, already rolling out a global ERP system. 

The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues. 

Uninterruptible Power Supply (UPS) terminology is a complex subject, often made more confusing by the competing marketing claims of various manufacturers. This paper explains this terminology and discusses the capabilities and limitations of the various classifications. 

When it comes to understanding mobile wireless (cellular) standards, things can get confusing. There are two significant global cellular standards that are in use today. Mobile handsets, including smartphones, usually are designed to support one or the other. This white paper will help you better understand cellular standards. 

Read this white paper to learn how Newell Rubbermaid Inc. improved its use of the available-to-promise (ATP) functionality of the SAP enterprise resource planning (ER) application to better allocate inventory and determine what goods were available to customers, and create even greater supply chain efficiencies. 

A look at alternative approaches to managing energy for cost and/or sustainability reasons in data centres. 

This Whitepaper focuses on transport mobile ticketing. The full end-to-end mobile commerce transaction involves the purchase, storage and redemption of tickets on the mobile device. 

Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 

This white paper presents 13 somewhat common infrastructure decisions that can result in poor IT security. It is possible that your organization can improve its security in one or more of these areas. Take the time to assess your current security policy in each of these areas to see if there is room for refinement or improvement. 

Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum  needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.