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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
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Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio

February 02, 2010 - (Free Research)
In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Global Sourcing Trends in 2012 by ComputerWeekly.com

March 05, 2012 - (Free Research)
The latest IT outsourcing trends from global law firm Morrison & Foerster. 
(IT BRIEFING) READ ABSTRACT |

Multi Process HR Outsourcing for Large US Retailer by Wipro Technologies

January 13, 2009 - (Free Research)
Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise. 
(WHITE PAPER) READ ABSTRACT |

Global sourcing trends 2011 by ComputerWeekly.com

January 26, 2011 - (Free Research)
At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. 
(WHITE PAPER) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 14, 2012 - (Free Research)
CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 
(IT BRIEFING) READ ABSTRACT |

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com

July 15, 2010 - (Free Research)
EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. 
(WHITE PAPER) READ ABSTRACT |

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 02, 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com

October 27, 2010 - (Free Research)
More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 
(WHITE PAPER) READ ABSTRACT |

Identify the Hidden Costs in Your Records Management System by Iron Mountain

March 13, 2012 - (Free Research)
This guide is designed to help you identify your biggest, untapped cost-saving opportunities and see how outsourcing your records management can dramatically cut business expenses while improving your service to internal and external customers. 
(WHITE PAPER) READ ABSTRACT |

Are businesses taking chances when it comes to managing outsourcing risk? by ComputerWeekly.com

December 08, 2010 - (Free Research)
Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges. 
(WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 20, 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.

January 20, 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business. 
(WHITE PAPER) READ ABSTRACT |

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research)
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. 
(WHITE PAPER) READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc.

May 2012 - (Free Research)
Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. 
(WHITE PAPER) READ ABSTRACT |

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM

May 2008 - (Free Research)
The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise. 
(WHITE PAPER)

Global Cloud Computing Adoption: Transformation Is In The Air by VMware, Inc.

February 2011 - (Free Research)
This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com

November 2011 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. 
(EZINE)

Accelerating Return on Investment through B2B Outsourcing by Crossgate

February 2010 - (Free Research)
In the past, companies relied on software, developers, and consultants to adapt internal technology to fit their business. By outsourcing B2B to integrate suppliers and operations, companies can reduce ongoing infrastructure costs, reduce the amount of staff required to perform daily tasks, and most importantly, create organizational agility. 
(WHITE PAPER) READ ABSTRACT |

Global Cloud Computing Adoption: Transformation Is in the Air by Dell and VMware

March 2011 - (Free Research)
This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation. 
(WHITE PAPER) READ ABSTRACT |

Sportsbet enlists Concur for better accuracy in reporting on Expenses by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
While Sportsbet previously took about two days to report on expenses, it's now down to around 90 minutes with a far greater degree of accuracy--thanks to Concur. Check out the following video to see how! 
(VIDEO) READ ABSTRACT |

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture

February 2009 - (Free Research)
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. 
(WHITE PAPER) READ ABSTRACT |

Virtualization Success Story: Lessons Learned, Expenses Saved by VMware, Inc.

December 2012 - (Free Research)
This white paper tells the story of Acorda Therapeutics, a company that transitioned from a near-failing IT infrastructure to virtualizing its business-critical applications with VMware vSphere. 
(WHITE PAPER) READ ABSTRACT |

Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent

November 2009 - (Free Research)
Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

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