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Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG) June 07, 2010 - (Free Research) This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.  (WHITE PAPER) READ ABSTRACT |

Cost-Effective Document Management Solutions for Business-Critical Processes - Part I: Why a New Generation of Enterprise Content Management Solutions Are Emerging to Meet the Need for Secure Document Exchange by IntraLinks, Inc March 10, 2009 - (Free Research) This is Part I of a white paper series that examines online workspaces, a type of enterprise content management solution delivered in a Software-as-a-Service model. This paper provides an overview of online workspaces as an alternative to current document management methods.  (WHITE PAPER) READ ABSTRACT |

How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online by VeriSign EMEA February 18, 2011 - (Free Research) If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper.  (WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

Global Organizations Choose Microsoft Cloud Applications by Microsoft November 02, 2009 - (Free Research) In this press release, Microsoft announces the availability of the Business Productivity Online Suite to more countries and regions, with added new features, and lower prices. Continue reading to learn about Business Productivity Online Suite and read testimonials from different customers.  (PRESS RELEASE)

Maximizing the Power of Your Desktop Database: Top business advantages of moving your data online by Intuit QuickBase February 24, 2009 - (Free Research) Many organizations that rely on desktop solutions to house data are frustrated with their lack of flexibility and scalability. This paper shows how online databases are an alternative to desktop products, combining speed and ease of use with the collaborative functions required to power organizations' unique business processes and performance.  (WHITE PAPER) READ ABSTRACT |

A Monthly Online Fraud Report from the RSA Anti-Fraud Command Center Phishing Repository by RSA, The Security Division of EMC February 19, 2009 - (Free Research) Each month the RSA Anti-Fraud Command Center (AFCC) - a 24x7 war room that detects, monitors, tracks and shuts down phishing, pharming and Trojan attacks worldwide - issues an intelligence report that spotlights a new trend in online fraud and also provides the latest statistics and analyses of global phishing trends.  (ANALYST REPORT) READ ABSTRACT |

The Google/TechTarget Research Project by TechTarget November 2008 - (Free Research) Google and TechTarget teamed up to research the usage and interactions between search and online media during the IT purchase process. This research offers insights on making the right choices of keywords and online content for your online marketing plan.  (WEBCAST)

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

STA Travel’s Website Performance Flys with Riverbed by Riverbed Technology, Inc. November 2011 - (Free Research) The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers.  (CASE STUDY) READ ABSTRACT |

STA Travel’s Increases Website Performance 50% with Riverbed by Riverbed Technology, Inc. November 2011 - (Free Research) Global travel specialist STA Travel found that access to its website had slowed and that peaks in web traffic from promotional campaigns had become difficult to manage. The company turned to the Riverbed Stingray Traffic Manager to quickly improve the website’s performance and uptime, and provide a superior online experience for its customers.  (CASE STUDY) READ ABSTRACT |

Akamai Insight: Time to Market Matters for Online Video Media by Akamai Technologies May 2008 - (Free Research) Akamai, with Stream OS, provides a streamlined video distribution workflow and a scalable, global distribution platform to get more media to market, faster than ever.  (WHITE PAPER) READ ABSTRACT |

Learn More About KnowledgeStorm by KnowledgeStorm, Inc (E-mail this company) June 2007 - (Free Research) KnowledgeStorm is the Internet's top-ranked search resource for technology solutions and information. With our premier network, search expertise and performance tools and services, KnowledgeStorm provides technology vendors the most opportunities to reach buyers on the Internet and convert them into Web leads.  (WHITE PAPER) READ ABSTRACT |

The Impact of E.U. Internet Copyright Regulations on Early-Stage Investment by ComputerWeekly.com February 2012 - (Free Research) This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups.  (ESSENTIAL GUIDE) READ ABSTRACT |

Mastering Global Product Development (GPD) for Business Advantage by Parametric Technology Corp. August 2010 - (Free Research) This paper discusses common GPD challenges and corresponding solution methodologies in the context of PTC technology-enabled best practices derived from numerous customer engagements worldwide.  Read this paper to learn the foundation your company needs to make intelligent, informed decisions regarding initiatives toward global product development.  (WHITE PAPER) READ ABSTRACT |

Online Dating: Keeping Your Members Safe from Online Scams and Predators by iovation, Inc. June 2009 - (Free Research) This whitepaper will help you understand what new and innovative techniques can be used to protect the reputation of your business, keep your members in a safe and trusted environment, while keeping the fraudsters out. Device fingerprinting helps identify the bad guys so sites can eliminate their accounts from the network once and for all.  (WHITE PAPER) READ ABSTRACT |

Workday and Ancestry.com Moving to the Cloud to Power Global Expansion by Workday November 2012 - (Free Research) Read this white paper to learn about the human capital management (HCM) and payroll cloud platforms Ancestry.com deployed to accommodate their new global business needs. Discover the benefits that these strategies provided inside.  (WHITE PAPER) READ ABSTRACT |

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company) November 2006 - (Free Research) This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.  (PODCAST) READ ABSTRACT |

Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company) November 2006 - (Free Research) This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.  (ANALYST REPORT) READ ABSTRACT |

Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service and Increased Sales by Bowen & Groves May 2008 - (Free Research) More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service and increase sales.  (WHITE PAPER) READ ABSTRACT |

Taking the fear out of bringing Government Systems online by IBM July 2012 - (Free Research) People are quickly navigating to a more mobile environment and many individuals are urging government agencies to develop online services. In the past, certain aspects of online sharing have caused government agencies to hesitate, but this white paper helps outline some of the benefits of online systems.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 by ComputerWeekly.com January 2013 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now.  (EZINE) READ ABSTRACT |

Business Beyond Boundaries: Gaining Competitive Advantage in a Global Economy - A Joint SAP and Crossgate Paper by Crossgate February 2010 - (Free Research) In today’s global economy, businesses are finding that traditional strategies for growth are no longer sufficient. This paper discusses challenges and opportunities related to business network transformation, best practices for leveraging a business process platform, the benefits of partnering with a Business-Ready Network and more.  (WHITE PAPER) READ ABSTRACT |

Global Threats Report Dec 2011 by ESET January 2012 - (Free Research) The Global Threat Report offers a monthly overview of the most important cybersecurity issues facing the IT community today, offering informative articles, security tips, viral online resources, expert advice and opinions from ESET researchers, and the essential Top Ten Threats lists. Access now to learn how you can stay informed.  (WHITE PAPER) READ ABSTRACT |

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