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Presentation transcript: How New Red Hat Solutions Will Change your Business - News From the Red Hat Summit 2012 by Red Hat

August 06, 2012 - (Free Research)
Access this presentation transcript for highlights from the exciting Red Hat Summit and JBoss World 2012 events in Boston – and for insight into the topics covered in the 150+ sessions on offer - from cloud strategy and development tools, to cost savings, performance analysis and more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Why Free Patch Management Tools Could Cost You More by Lumension

January 13, 2012 - (Free Research)
This white paper explores why so-called "free" patch management solutions could really end up costing your organization more in the long run. 
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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
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Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com

March 11, 2013 - (Free Research)
Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment 
(ANALYST REPORT) READ ABSTRACT |

Increasing Operational Agility: BPM in Telecommunications by Oracle Corporation

October 31, 2012 - (Free Research)
Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps. 
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Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM

December 15, 2010 - (Free Research)
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi. 
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Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 31, 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
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Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
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IBM InfoSphere MDM Solutions for Telecommunications by IBM

November 15, 2011 - (Free Research)
This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value. 
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Protecting CPNI - Top Four Tips for a Successful Security Program Deployment by RSA, The Security Division of EMC

December 2008 - (Free Research)
With the RSA CPNI Solution, telecommunications service providers can rest assured that they will not suffer financial or brand repercussions as a result of unauthorized disclosure of CPNI. 
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Freeing Up Cash Flow by Changing Cost Structures: Moving to OPEX reductions of more than 10 percent by Alcatel-Lucent

August 2010 - (Free Research)
To continue to attract and retain subscribers with advanced services and remain competitive, service providers need a way to transform their businesses by changing their cost structure. Service providers can achieve double-digit OPEX cost reductions by moving to a single maintenance contract, and so much more. 
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The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research)
Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. 
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Voice over IP Networks: Ensuring Quality through Proactive Link Management by Elfiq Networks

April 2008 - (Free Research)
Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to. 
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The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys

March 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

California Institute for Telecommunications and Information Technology (Calit2) Uses Kognitio WX2 for CAMERA Project by Kognitio

July 2007 - (Free Research)
In this case study Calit2 and Cyberinfrastructure for Advanced Marine Microbial Ecology Research and Analysis (CAMERA) develop a cost-effective, high-performance environment where researchers have unlimited access to the existing genomics data. 
(CASE STUDY) READ ABSTRACT |

Case Study: BT Operate Boosts Service Levels and Lowers Management Costs by Standardizing on Oracle Database 11g for Consolidation onto a Private Cloud by Oracle Corporation

June 2012 - (Free Research)
Review this case study and learn how Oracle Database 11g enabled British Telecommunications (BT) to alleviate its database infrastructure management challenges. Find out how leveraging Oracle helped BT reduce their server sprawl, deploy databases faster, and operate with 20% fewer DBAs. 
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BT Operate Boosts Service Levels and Lowers Management Costs by Standardizing on Oracle Database 11g for Consolidation onto a Private Cloud by Oracle Corporation UK Ltd

February 2012 - (Free Research)
How was British Telecommunications able to manage 30% more databases with 20% fewer database administrators? Read this case study to find out! 
(WHITE PAPER) READ ABSTRACT |

Time to Build the “Last Mile” by IBM

November 2011 - (Free Research)
As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. 
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Manage Your Infrastructure More Effectively with the Right DCIM Software by Emerson Network Power

December 2010 - (Free Research)
Read this case study to learn how France's second largest telecommunications company was able to manage their IT infrastructure more effectively using Avocent management software. 
(CASE STUDY) READ ABSTRACT |

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry by Adobe Systems, Inc.

November 2008 - (Free Research)
Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results. 
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Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks by Enea

March 2008 - (Free Research)
This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry. 
(WHITE PAPER) READ ABSTRACT |

Key Points When Considering a Videoconferencing Platform/Manufacturer by LifeSize

March 2011 - (Free Research)
There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service.  
(WHITE PAPER) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint

August 2008 - (Free Research)
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. 
(WHITE PAPER) READ ABSTRACT |

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