Genesys ImprovementsWelcome, Guest      sign in | register | help


   Search for:        Advanced Search
 
Your search for keyword: Genesys Improvements returned the following results.
RSS What is RSS?
Related Categories

 •   Business Process Management (BPM)
 •   Business Intelligence Solutions
 •   Data Center Management
 •   Virtualization
 •   Availability, Performance and Problem Management
 •   Enterprise Systems Management
 •   Business Process Automation
 •   Customer Relationship Management (CRM)
 •   Operating Systems and Subsystems
 •   Customer Service (General)

Related Searches
 •   Construction Genesys
 •   Genesys Audit
 •   Genesys Improvements Arizona
 •   Genesys Improvements Kentucky
 •   Genesys Improvements Methods
 •   Genesys Improvements National
 •   Genesys Improvements Objectives
 •   Genesys Improvements Schemas
 •   Integrated Genesys
 •   Manufacturing Genesys Improvements
Advertisement

ALL RESULTS
1 - 25 of 455 | Next Page

Featured Sponsors

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
>> Discover more offerings from Information Builders Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
>> Discover more offerings from Cisco Systems, Inc..
Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
>> Discover more offerings from Dell Software.

Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com

March 11, 2013 - (Free Research)
Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment 
(ANALYST REPORT) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys

March 27, 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

UPMC Health Plan Optimizes Customer Conversations to Ensure Service Excellence by Genesys

September 16, 2013 - (Free Research)
Consult this case study today to learn how UPMC Health Plan developed an innovative customer service strategy that provided consistent, personal customer experiences, enabled constant service improvements, and more. 
(CASE STUDY) READ ABSTRACT |

Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 31, 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
(WHITE PAPER) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders

April 30, 2013 - (Free Research)
Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world. 
(WHITE PAPER) READ ABSTRACT |

Practical Business Process Improvement by Progress Software, Inc.

March 03, 2011 - (Free Research)
The promise of BPM is to make business more efficient and deliver that ever elusive continuous improvement. This is a challenge for all businesses. The key question remains, “How can I know what needs to be improved?” This paper will shed light on how to continuously improve business processes in order to stay competitive. 
(WHITE PAPER) READ ABSTRACT |

Improving Customer Satisfaction through More Effective ICT Strategies by Alcatel-Lucent

January 2008 - (Free Research)
Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ... 
(ARTICLE) READ ABSTRACT |

Automation, continuous integration and continuous improvement in Agile ALM -- Part 2 by IBM

November 2011 - (Free Research)
This second part of a two-part expert Q & A digs more deeply into automation skills, build automation, continuous integration, and continuous improvement to processes within application lifecycle management (ALM). 
(EGUIDE) READ ABSTRACT |

How SAP Users hold the key to Business Process Improvement by Winshuttle, LLC

February 2011 - (Free Research)
This paper highlights the key role that SAP users play in enabling their organizations to improve processes, and discusses how their expertise is lost in some of the traditional approaches companies use to try to improve processes. Learn an alternative “user-centric” approach that will enable companies to measurably improve their processes. 
(WHITE PAPER) READ ABSTRACT |

Virtual Systems and Server Resource Management Best Practices by IBM

June 2011 - (Free Research)
Although virtualization brings a variety of infrastructure improvements, without key resource management, many of the improvements remain unrealized. Take a look at this e-guide from the editors at SearchSystemsChannel.com for expert advice on making the absolute most out of the virtualized environment. 
(EGUIDE) READ ABSTRACT |

BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement by Actuate

March 2012 - (Free Research)
This white paper uncovers strategies for performance improvement through self-service business intelligence. 
(WHITE PAPER) READ ABSTRACT |

The Lean Workforce: Applying Lean Principles to improve workforce management by Kronos Incorporated

March 2009 - (Free Research)
Using Lean principles, manufacturers have made significant improvements to their operations, from improved productivity, increased resource utilization, to a more accurate understanding of product costs. One area where manufacturers may not have thought to apply Lean is the workforce. 
(WHITE PAPER) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

Three Improvements You Can Make Right Now to Enhance Your Customer's Experience. by Cisco Systems, Inc.

October 2008 - (Free Research)
This document explains the three steps you can take to help ensure a positive Web experience for your customers. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent

December 2008 - (Free Research)
This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

SearchSoftwareQuality.com eGuide: CMMI for development: An overview of a process improvement model by IBM

August 2011 - (Free Research)
Don't miss this e-guide, expertly compiled by SearchSoftwareQuality.com, to learn the basics of CMMI and it's best use cases in today's enterprise environment. 
(EGUIDE) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company

February 2011 - (Free Research)
HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. 
(WEBCAST) READ ABSTRACT |

Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK

August 2010 - (Free Research)
Since the beginning of the industrial age, company leaders and managers have sought to predict, plan, and control company performance. This recent research conducted by DecisionPath Consulting examines the adoption of BPM and BI to drive performance and profits. 
(ANALYST REPORT) READ ABSTRACT |

A Blueprint for Reducing Energy Costs in Your Data Center by HP India

June 2009 - (Free Research)
Improving energy efficiency is possible in nearly any data center, often beginning with simple low-cost or no-cost measures. This white paper gives you a blueprint for reducing those data center energy costs. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Top Improvements in Windows Server 2012 by Dell and Microsoft

August 2012 - (Free Research)
This expert e-guide examines the notable new features of both Windows Server 2012 and Windows 8. Find out which capabilities simplify virtualization and enable cloud computing and determine whether it makes sense to incorporate these technologies into your IT environment. 
(EGUIDE) READ ABSTRACT |

Evolving the SAP landscape with Business Intelligence improvements and the SAP Business Objects Platform by CIBER, Inc.

October 2013 - (Free Research)
Read this case study today and discover how Megger was able to successfully implement a new SAP landscape with the help of an SAP implementation partner, focusing on the standardization and integration of five key elements: ERP (central), Business Warehouse, CMS, CRM and Web. 
(WHITE PAPER) READ ABSTRACT |

Driving Clinical Decision Support with Analytics Handbook by SearchHealthIT.com

February 2014 - (Free Research)
Healthcare providers are looking for the right ways to improve care and help their patients, and the industry is turning more consistently to data analytics as a path to that improvement. The tips in this handbook, read in the context of patients, are a great place to start. 
(EBOOK) READ ABSTRACT |

Making the Case for BPM: A Benefits Checklist by IBM

December 2010 - (Free Research)
BPM is the best investment a company can make in establishing a platform for continuous improvement. The challenge for many companies is justifying the BPM investment instead of traditional paths for solving process problems – like buying an application or building a custom application. This paper provides a virtual checklist for the benefits. 
(WHITE PAPER) READ ABSTRACT |

Vista SP1: What You Need to Know before You Deploy by Global Knowledge

December 2008 - (Free Research)
The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible. 
(WHITE PAPER) READ ABSTRACT |

VM Backup Bliss? The State of VM Data Protection in the Enterprise by Burton Group

July 2008 - (Free Research)
This report outlines the state of current server virtualization data protection and recovery approaches, while also keeping an eye on the future. Numerous improvements in virtualization data protection are on the horizon, and with creative use... 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 455 | Next Page

Advertisement

Search FindTech

Search the
Technology Services Directory
  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




  TechTarget - The IT Media ROI Experts