In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs. 

During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services. 

This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. 

This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million. 

This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 

This SearchVirtualStorage.com E-Guide can help clarify by outlining 4 guidelines for implementing storage virtualization and by divulging factors to consider before deploying storage virt into your IT infrastructure. 

Following nine other surveys, the BI Survey 10 analyzed the platforms of six of the largest BI vendors and asked 2,961 organizations across 80 countries many of the same questions as previous years. Read this now and learn how organizations view certain aspects of their BI tools, such as response time, performance, business benefits and more. 

This report from Accenture looks at the challenges facing the public sector in offering digital services. 

This white paper explores the server requirements of today's critical applications and reveals key metrics used to monitor decision support. 

The Embarcadero Developer Survey was conducted throughout the months June and July 2010 and encompasses responses from a wide array of application developers worldwide. The purpose of the survey was to collect information about the top developer trends, challenges, key initiatives, and current tools being used. 

For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead. 

Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 

With the August 2011 PCI Standards Council update, internal tokenization has gained momentum as the lowest impact solution that large merchants can implement to achieve PCI compliance for stored cardholder data. In this session, independent expert Walter Conway discusses best practices for solution selection and implementation.