Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. 

E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. 

Oracle’s Sun SPARC Enterprise servers are designed specifically as general-purpose application, database, data warehousing, and consolidation servers. They are especially suited to address the needs of enterprise datacenters, with a goal of increasing performance and flexibility while consolidating systems to reduce datacenter costs and complexity. 

As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms. 

Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error. 

This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. 

This white paper takes an in-depth look at Dell EqualLogic PS Series storage arrays and the ways in which an effective storage solutions can help your business. 

In this podcast, introduced by independent enterprise storage expert Stephen Foskett and Oracle’s Group Manager for NAS Storage Product Management Alex North, talk about the current state of NAS storage, and point out specific technologies that Oracle is leveraging in its new ZFS NAS platform. Listen now to learn more. 

In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. 

This IDC Event Flash presents the highlights of the Oracle OpenWorld event held in Beijing on December 13-15, 2010. It explores the comparison to Apple that Oracle's integrated software/hardware, performance focus and higher price point are eliciting. The paper also discusses Oracle's role in the current and future market. 

Join this webcast to learn how Oracle GoldenGate's solution eliminates downtime when migrating to Oracle Exadata. You’ll hear directly from Oracle's customer, IQNavigator, and learn how they have benefited from using Oracle GoldenGate with Oracle Exadata. 

By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization. 

Applied Oracle Security (Oracle Press, 2010) is the definitive guide to safeguarding Oracle Database 11g written by the security experts in Oracle’s National Security Group. This complementary chapter on auditing covers how to audit database activity efficiently, improve security, address regulatory requirements, and automate compliance reporting.