Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 

Want to know what's so 'smart' about Oracle Exadata Smart Flash Cache? This three minute video explains how Oracle Exadata Smart Flash Cache helps solve the random I/O bottleneck challenge and delivers extreme performance for consolidated database applications. 

This video explains how Oracle Exadata Storage Servers use a massively parallel architecture to dramatically increase data bandwidth between the database server and storage to overcome the limitations of conventional storage. 

In this video demonstration, you'll learn how a BI solution, along with an enterprise manager, helps you ensure system availability, maximum security and the highest performance for your BI system. 

Forrester Research conducted briefings and demonstration reviews with five commercial and four open source enterprise service bus (ESB) product vendors and evaluated their capabilities in each of the five following functional categories: architecture, connection, mediation, orchestration, and change and control. 

This new 1080 Group white paper explores best practices for video conferencing and provides a handy checklist for preparing and conducting a successful video conferencing session. 

Now that online shopping is a mainstream actitivity, the competition to win the e-commerce customer has never been fiercer. Today, the challenge is no longer getting customers to shop online but getting the existing base of online shoppers to spend more and exhibit brand loyalty. Learn how to win the battle of the brands in today's white paper. 

Oracle’s Sun SPARC Enterprise servers are designed specifically as general-purpose application, database, data warehousing, and consolidation servers. They are especially suited to address the needs of enterprise datacenters, with a goal of increasing performance and flexibility while consolidating systems to reduce datacenter costs and complexity. 

Now for the first time, IT departments can gain the performance and cost savings benefits of an engineered system on a flexible, general purpose platform that supports a diverse set of legacy, new, and custom applications. Download this Executive Brief to learn more. 

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. 

In this e-book, you'll hear directly from real-world customer experience management practitioners, who share some of the steps you can take today to develop an online customer experience competency. Learn how to take a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. 

With cloud computing rapidly increasing in popularity, businesses are look for solutions that further enhance cloud capabilities. Watch this brief video to learn about a flexible open-based solution that can save your business time and money while simultaneously enhancing your cloud experience.