Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area. 

The current economic climate is forcing more systematic thinking about costs in general, including those associated with overall complexity and the security and resiliency of large distributed infrastructures. These trends intersect in powerful ways; a new wave of computing is gathering momentum as a result. And open source is playing a major role. 

This transcript presents the idea and strategies of Open Storage and the key benefits it delivers to storage architectures. Learn more about Open Storage and how it can help your organization build a highly scalable, reliable, and affordable enterprise storage system. 

With OfficeScan 10, Trend Micro introduces a revolutionary new way to defeat the volume of today's threats. This white paper describes this new technology and how it provides more effective protection for enterprise endpoints while reducing management complexity for administrators and resource utilization for end users. 

In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information. 

In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications. 

It's been estimated that Open Storage architectures will make up just under 12 % of the market by 2011, fueled by the industry's need for more scalable and economic storage. The following podcast will present the ideas and strategies of Open Storage and the key benefits it delivers to storage architectures. 

The number of semiconductor companies adopting a fabless manufacturing model continues to increase. And to thrive in this highly competitive market, the fabless company must produce the best product designs for its intended market. This SAP Executive Insight examines the growing trend toward the fabless manufacturing model. 

In this informative research report you'll discover the business drivers behind adopting SaaS solutions, the critical role of integration and a comprehensive checklist of integration alternatives to consider for end users and SaaS providers. 

Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise. 

In this webcast, Greg Schulz, Founder and Senior Analyst at The StorageIO Group, and Randy Glissman, Solutions Marketing Manager at Quantum, explore solutions for virtual server data protection and discuss general data center trends and perspectives. 

Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance.