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Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge
March 13, 2009 - (Free Research)
In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).
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Sell. Smarter. Thriving in the age of the empowered customer by IBM
January 30, 2012 - (Free Research)
Read this brief white paper and learn about some smarter commerce technologies available from IBM, including cross-channel selling, distributed order management, customer integration and collaboration and much more! You also will gain insight into different supply chain management platforms that IBM has to offer.
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E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting
January 12, 2012 - (Free Research)
Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives.
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Recover lost online revenue with customer experience management by Tealeaf
November 04, 2010 - (Free Research)
In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.
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Three Fundamental Techniques To Maximize the Value of Your Enterprise Data by Talend
October 29, 2010 - (Free Research)
This paper explores the details of three key methods used to improve and extend enterprise data utilization and examines technical considerations that suggest implementation techniques to address data reuse needs. Read this paper to learn the three basic capabilities that help organizations maximize data utilization to the fullest.
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Inventory Optimization: A Technique for Improving Operational Inventory Targets by SAP America, Inc.
December 11, 2009 - (Free Research)
This paper examines how the stochastic multistage, multi-inventory model supports inventory optimization. It also looks at how the SAP® Enterprise Inventory Optimization application by SmartOps uses the model to help supply planners execute more effectively in a highly collaborative enterprise environment.
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Improving the Performance of Distance - Vector Routing Protocols by Global Knowledge
November 11, 2010 - (Free Research)
This white paper will look at some techniques for improving the performance of Distance-Vector (D-V) routingprotocols, including some techniques used with D-V protocols to solve the looping problem, and to speedconvergence.
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Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf
November 29, 2011 - (Free Research)
With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here.
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Overcoming Objections to Data Governance by Talend
February 09, 2011 - (Free Research)
Although it has been proven that creating a proactive data management strategy improves the effectiveness and value of almost any data intensive project, convincing those in charge can be a challenge. This white paper discusses the benefits of data governance as well as providing objection-busting strategies useful to any data champion.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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Can We Use Good Malware to Catch the Bad Guys? by ESET
January 26, 2012 - (Free Research)
There have been claims of the development of a self-replicating virus that can be used to proactively go after the attackers before they attack you. Can this “good malware” actually work? In this podcast, ESET researcher explores the notion of this defense technique, including the potential benefits and drawbacks that the technology can introduce.
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Podcast: Tools and Techniques for Reducing Your Enterprise Data Storage Footprint by Dell Compellent
September 23, 2011 - (Free Research)
In this podcast, Greg Shulz, founder and senior analyst at Stillwater, Minn.-based StorageIO Group, discusses how storage managers can reduce their data footprint, and the various tools for managing your data footprint which include - data archiving, thin provisioning and data deduplication.
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Tips and Techniques for Red Hat Certification Success by Global Knowledge
August 26, 2010 - (Free Research)
In this Red Hat certification white paper, Justin Nevill, Red Hat Certified Architect and Global Knowledge Instructor, has put together some tips and study guides to make your exam preparation experience a positive one.
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Disaster Recovery Techniques for SQL Server by Global Knowledge
January 23, 2009 - (Free Research)
This article focuses on tools that are a part of the SQL Server application which after proper setup can prevent data loss on a record, table or database level.
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Enhance the manageability with Database partitioning by Oracle Corporation UK Ltd
September 30, 2009 - (Free Research)
Database partitioning can greatly enhance the manageability, performance, and availability of almost any database application. Since partitioning is transparent to the application, it can be easily implemented for any kind of application because no costly and time-consuming application changes are required.
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Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.
May 2004 - (Free Research)
People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.
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Data Center Efficiency University: Server Virtualization Deployment and Management by Dell, Inc. and Intel
April 2011 - (Free Research)
This classroom, as part of an online learning university, guides you through the necessary steps to take as you begin to deploy and manage a virtual infrastructure. Learn proper techniques for choosing a virtualization platform, deploying and implementing it, and choosing the right management tools.
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Data quality best practices with real-time integration by IBM
February 2012 - (Free Research)
This brief e-guide explores the notion that data quality issues are worse in real-time data integration applications versus batch-oriented techniques. In the form of two articles, this resource serves up options for real-time integration, touches on the concerns associated with it and outlines the proper steps required to address data quality.
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Top 5 Software Development Process Challenges by AccuRev
November 2011 - (Free Research)
This paper focuses on a series of best practices and techniques for development teams looking to improve their software development process.
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