General Schedules Records White Papers, General Schedules Records Software, General Schedules Records Research, Hardware and Services

The Decision Maker's Guide to Complaint Records Management

by Iron Mountain

April 03, 2012 - (Free Research)

This expert e-guide reviews the resources and characteristics you need to ensure your records management strategy is up to par. Gain insights on how to achieve compliance goals, develop your policy, determine costs and evaluate vendors.

(EGUIDE)

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DataShare by Excel Meridian Data, Inc.

DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.

(HARDWARE PRODUCT)

Information Governance Online Symposium by SearchCompliance.com

November 15, 2011 - (Free Research)

We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.

(VIRTUAL SEMINAR)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.

May 22, 2012 - (Free Research)

This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.

(WHITE PAPER)

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Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com

May 01, 2012 - (Free Research)

This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.

(EZINE)

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Less paperwork gives local practice more time for patient care by HP and Intel

April 17, 2012 - (Free Research)

Deploying EHR integrated practice management application can aid in replacing paper charts with electronic medical records and document 100% of patient encounters electronically! Download this case study to learn how Central Eye Consultants did it!

(WHITE PAPER)

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Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com

November 22, 2010 - (Free Research)

The tool of choice to the highly mobile workforce is the mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior.

(WHITE PAPER)

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An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel

April 29, 2010 - (Free Research)

This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements.

(WHITE PAPER)

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Information Governance Online Symposium: Applying GARP® to SharePoint 2010 Governance Classroom by SearchCompliance.com

November 14, 2011 - (Free Research)

In this four-part classroom, learn from Monica Crocker, Corporate Records Manager at Land O'Lakes, as she explains the information governance benefits and opportunities of SharePoint 2010.

(VIRTUAL SEMINAR)

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CW Special Report on Microsoft by ComputerWeekly.com

November 24, 2010 - (Free Research)

This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy.

(IT BRIEFING)

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Lean Manufacturing by IFS

January 11, 2012 - (Free Research)

This paper illustrates how IFS Applications support lean principles, particularly in the many manufacturing environments that require both rate-based and order-based shop floor execution. This hybrid approach lets you go lean step by step, as you are able, not because an inflexible system forces you to do so.

(WHITE PAPER)

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Winshuttle Pays Off for HR Department at Southwark Council by Winshuttle, LLC

May 29, 2012 - (Free Research)

Human resources (HR) departments in large companies often struggle with keeping track of employees and paperwork while maintaining efficiency. Read this brief case study to discover how you can improve efficiency by minimizing SAP data entry in the HR department with the help of Winshuttle Transaction, an automated data entry system.

(CASE STUDY)

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Exchange Insider E-Zine vol. 13 – Everything you need to know about Exchange Online retention policies by SearchExchange.com

April 20, 2012 - (Free Research)

In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates.

(EZINE)

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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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General Guidelines for Building Effective Service Catalogs by Global Knowledge

December 06, 2011 - (Free Research)

In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.

(WHITE PAPER)

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E-Organizing for Busy Project Managers by Global Knowledge Network, Inc.

June 2005 - (Free Research)

Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team.

(WHITE PAPER)

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Wales & West Utilities Distributes Data Entry Savings Across the Company with Winshuttle by Winshuttle, LLC

March 2012 - (Free Research)

Manual data entry can be cumbersome and time-consuming. This case study outlines how Wales & West Utilities successfully streamlined its SAP data loading and extraction process across multiple business areas. Discover how it uploaded over 750,000 transactions to save 2,284 working days over the course of just six months.

(CASE STUDY)

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Digital Document Delivery and Management: Achieving Compliance, Security and Improved Patient Care by OpenText

April 2012 - (Free Research)

This resource explores how, by integrating fax-based information delivery with EHR systems, today's hospitals will not only increase efficiency and reduce operating costs, but will also be able to meet strict compliance regulations like HIPAA and HITECH.

(WHITE PAPER)

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Importance of Schedule and Cost Control by Global Knowledge

March 2012 - (Free Research)

Creating an accurate budget and schedule are essential for evaluating the progress and performance of your project. In this white paper, get tips for how you can develop and manage project baselines so that your projects are on time and within the budget.

(WHITE PAPER)

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Essential email security: Bloor Research Report by Mimecast

April 2012 - (Free Research)

This exclusive report from Bloor Research analyzes today’s email security challenges, and the solutions best placed to overcome them. Explore 8 major players in the market that are poised to deliver top-notch email security.

(ANALYST REPORT)

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Bell Rings in Improved Customer Address Information by DataFlux Corporation

February 2011 - (Free Research)

Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.

(CASE STUDY)

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STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)

This paper discusses first contact resolution and the offerings for measuring success with FCR.

(WHITE PAPER)

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Realizing The True Payoffs of Speech Analytics by Enkata Technologies

April 2012 - (Free Research)

This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.

(WHITE PAPER)

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Optimization in Energy & Utilities - Effectively plan, schedule and monitor systems by IBM

May 2012 - (Free Research)

In this white paper, learn about an innovative planning, scheduling, and monitoring strategy designed to enable businesses in the energy industry to improve operational efficiency, reduce risks, and cut costs. Discover the benefits of a planning technique that provides real-time visualization into and support of business operations.

(WHITE PAPER)

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