In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 

This paper discusses the use of industry standard servers, with an abundance of CPU and memory as storage controllers by leveraging industry standard hardware and general purpose software to create a high performance storage architecture. 

Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise. 

The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions. 

Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area. 

The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products. 

The Sun Flash Analyzer and Sun StorageTek Workload Analysis Tool (Swat), are open systems host-based, storage-centric Java applications that thoroughly capture, summarize, and analyze storage workloads for Solaris, Windows and Linux environments. 

This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. 

In this podcast, learn about your role in legal discovery. Discover how archiving systems can help meet compliance standards and learn the ins and outs of legal discovery and compliance. Determine how to make sure your company's information is properly archived. 

In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information. 

Turning the tide of spam and other email threats that are destroying the business value of email requires new technology. The volume of spam and other email threats is growing and the cost of protecting email systems is increasing. Download this white paper for solutions to this growing problem. 

Read this paper to learn how your organization can install a filtering device that blocks malware from your network. McAfee's Email and Web Security appliance is recognized as an effective tool for identifying "bad" URLs.